I experienced great customer service…
I experienced great customer service from Leo in the Catterick store this morning, he was very helpful and went above and beyond to help find the right walking trousers for me, he had a great knowledge in the trousers he was helping me with and they fitted perfectly he also recommend treatment products which were on sale in the store to help keep the trousers I purchased lasting longer which was a great extra, lovely young man I will be highly recommending to family and friends to visit the Catterick store in the future.
Antwort von Cotswold Outdoor
Hi Rachel,
Thank you so much for your fantastic review! We’re really pleased to hear about the great service you received from Leo - he clearly went the extra mile to make sure you found the perfect walking trousers. His product knowledge and thoughtful recommendations, especially around care and longevity, are exactly what we aim to deliver.
We’ll be sure to pass on your kind words to him. Thanks again for recommending the Catterick store to family and friends, we truly appreciate it and hope to see you again soon!
The Cotswold Outdoor Team.