JB

Jess Bartlet

Vereinigtes Königreich

Bewertungen

Bewertung zu size?


Bewertet mit 4 von 5 Sternen

Helpful assistance

Helpful assistance

13. März 2026

Antwort von size?

Thank you for the 4 star rating.

We appreciate your review and we're glad you found our service helpful.

If there's anything else we can support with please don't hesitate to reach out.

Thanks,
size? Customer Care Team

Bewertung zu Dream World Travel


Bewertet mit 3 von 5 Sternen

Kenya holiday

I recently booked flights to Kenya in June/July via Dream World Travel. I needed to change my outbound flight, but was completely unable to get through to anyone on the phone (despite trying at different times of the day, reaching the end of the queue and on hold for hours multiple times).

After getting through via email to Ahmed Khan today he was super timely and changed my flight details and sent over my email tickets on the same day. Thank you Ahmed, you have absolutely made my day. I understand DWT have been swamped with queries post pandemic, but feel very grateful to finally have my tickets.

I would give Ahmed 5* if it wasn't for the fact that I had such a difficult run to begin with.

1. Juni 2022
Bewertung ohne vorherige Einladung

Antwort von Dream World Travel

Dear Customer,

We are extremely sorry to hear about your experience, currently we are experiencing high volume of requests and been trying to prioritize all of them efficiently, your case is now prioritized and soon you will be contacted and will get the best resolution.

Thank you and best regards,
Dream World Travel Ltd.