Anglia DNA Test Kits - SCAM
I booked Day 2 and Day 8 kits for myself and my family (5 in all) for a sum of £890 for our return to quarantine from a trip to France . Obviously Anglia DNA are on the .GOV website so made the (naive) assumption that they must (all??) have been vetted some some extent to be on there in the first place.
I received my Day 2 kit at 6pm on Day 2 (after the last post) so could only take the test on Day 3. The Day 2 kits for my wife and 3 kids did not arrive. I emailed ADNA immediately to ask where the kits were. They apologised and said they ‘were very’ busy and that they would Special Delivery them out to us on Day 3. They did not arrive until Day 4 (after last post) so eventually my family did their tests on Day 5 making a mockery of the C-19 testing process. That was just the beginning!
I got my all clear from the ‘day 2’ test on day 5. My family got no results at all. All the time we were called by Test and Trace and I had to say, yes we are isolating but no, we are not all tested!
Day 8 came and went, with no test kits for any of us. I had emailed every day and spent 20 mins on hold on the phone twice in order to speak to someone. Nothing.
My day 8 kit arrived on day 11 😂 and I binned it having arranged free lateral flow tests to be delivered to my house to ensure my kids could go back to school on the 19th April. To this day my wife and kids’ day 8 kits were not delivered.
Total shambles and total SCAM. Do not use this ‘organisation’. I want a full refund but can see no way to pursue this unless this string gathers pace and we put pressure on ADNA through social media and the press as there’s clearly a massive problem with some of these companies coming out now.