MRS BERNADETTE KAMAL

Dear Bernadette,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.

I am sorry to hear that you never received your documents before travelling. When a request for documents to be posted is made it can take up to 7 working days for the documents to be received. I have emailed them to you once again.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Dear Bernadette,

We’re very sorry to hear that the item did not meet your expectations.

As you have already been in touch with our Customer Service team and the order has been returned, we can confirm that your refund has been processed to the original payment method.

We look forward to the opportunity to serve you better in the future. Should you need any further assistance, please feel free to contact our team on 0800 260 6666 (Option 3) or email contactus@tjc.co.uk

Regards,
Pawan
TJC Customer Care

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hi Mrs Bernadette,

So great to hear, thank you for sharing. 

Happy shopping!