Samples experience needs work
Good variety of building blocks to replicate cotswold stone but got sent the wrong colour in the sample pack which could have led to a very costly mistake. I had to drive up to see the business in person and whilst, the salesperson was helpful, their method of showing off the various colours was to go and grab one block at a time from the depot because visitors weren't allowed. It didn't fill me with confidence given that two identical colours were apparently different and he had to check a few times with a supervisor. Why isn't there a sample area where visitors can see them all side by side and be confident that they are labelled accurately? Seems like an obvious fix for something that should be simple.
Antwort von Paving Direct