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Cumbria

Vereinigtes Königreich

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Bewertung zu Avenue 85

Bewertung zu DUSK.com


Bewertet mit 2 von 5 Sternen

Can’t understand why I can’t amend my…

Can’t understand why I can’t amend my order, delivery date is April and this is only February, I have ordered wrong size ottoman bed by mistake , after so many emails seems like it can’t be amended. So they will deliver the ottoman bed and I will have to return costing me £50. Sorry I won’t be ordering from here again .

11. Februar 2025
Bewertung ohne vorherige Einladung

Antwort von DUSK.com

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience and that we’ve fallen short of the service we strive for.

This past year, we’ve grown rapidly, with our teams working hard to bring you more products than ever before. As part of this growth, we expanded into a second warehouse a couple of months ago to improve stock availability and dispatch times.

Unfortunately, the transition didn’t go as smoothly as we’d hoped, and unexpected shipping delays have added to the challenges, resulting in a backlog and dispatch delays for some orders.

This has resulted in a higher volume of contact than usual, which is why our response times are currently longer than they should be. We want to assure you that we are working through all customer enquiries and will get back to all customers by email as soon as possible.

Resolving your query is important to us. We kindly ask for your patience, and a member of our team will be in touch with you shortly.

Many thanks,
DUSK Resolution Team x

Bewertung zu Harringtons

Bewertung zu LOOKFANTASTIC


Bewertet mit 5 von 5 Sternen

Speedy delivery

25. Oktober 2023

Antwort von LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Bewertung zu T.H.Baker

Bewertung zu Laptops Direct

Bewertung zu Atlantic Electrics

Bewertung zu RDO Kitchens & Appliances

Bewertung zu ao.com


Bewertet mit 4 von 5 Sternen

No problem ordering fridge freezer and…

No problem ordering fridge freezer and no problem with delivery ....would certainly use them again ..

31. Juli 2018
Bewertung ohne vorherige Einladung

Antwort von ao.com

Good Evening

Thanks for providing us with your feedback.

I'm pleased to read that you found our website easy to use and that you're happy with the delivery service we offer.

We would love to know how we could make your experience even better for next time though! Please reply to this review with any suggestions you may have for us.

Kind regards

Rob - ao.com

Bewertung zu Pink Boutique