Hazel

***Edit***** 27/11/25
Finally received an email, today, explaining what has happened, for some reason my domain emails were going to spam, but that has been resolved now. The address has been changed as requested, and for the inconvenience I've had, my dad will receive a little extra food in his hamper.
Fingers crossed he will enjoy his present next week.

Placed an order for my dad's Birthday, as I dont live near to him. Soon as I got the email confirmation, I noticed that I didn't put his delivery address, and it was coming to me. The email said if any details are incorrect to reply to that email, which I did. I also asked for confirmation that they have changed the address. After a week no reply. So I gave since sent a couple more emails and called, which no one replied so I left a message. As of today, I still don't know if my dad is going to get his present in early December, Very disappointed. Non existent customer service

Quick delivery and good communication

Moved to Waves, after my previous natural deodorant wasn't up to the job. I came across Waves and ordered the anti-perspirant. Just the job! Lovely smells, small packaging that fits through letterbox - I'm a convert!

Had to call because I had trouble setting up my online account/app, as it kept saying invalid password, so I click on 'forgot my password' but never receive an email with the link. Tried creating an account but the email ID was'nt highlighted for me to enter my details.(I am competent in computers ad setting up accounts), Once I got through, Faraaz apologise for the wait, and was able to help me by resetting my password while I was on the computer and told me what to do in resetting to a password of my choice later on. Thank you Faraaz

Very helpful, paid the vets directly and quickly, took a lot of the worry away, even though my dog took longer to recover, due to a high temperature so was on anti-biotics for longer