I used to love Cotswold Outdoor
I used to love Cotswold Outdoor. Now their website doesn't even work in some browsers, and their help pages with deliver/return information just returns an error. They have long since abandoned a presence in Birmingham and use Evri delivery.
I've gone from a regular to paying more to shop elsewhere.
Antwort von Cotswold Outdoor
Hi,
We’re really sorry to hear that you’ve been disappointed with your recent experience. We’re not currently aware of any technical issues with our website, but we appreciate you flagging this and will continue to monitor it. If you’re able to share further details on the browser or device used, this would help us investigate further.
We understand your frustration regarding the Birmingham store closures — unfortunately this was outside of our control. Your nearest store is now located at Merry Hill Shopping Centre, where our team would be happy to help.
We also appreciate your feedback regarding our delivery partners, and we’re sorry this has impacted your experience.
Kind regards,
The Cotswold Outdoor Team