Staff are knowledgeable and helpful in…
Staff are knowledgeable and helpful in both branches that I have used recently, both for choosing shoes and helping to fit a rucksack Yes, they can be a little bit more expensive than buying online but I value the personal service and been able to talk through what I need without any ridiculous sales pressure. That is worth a little bit extra - use it or lose it.
Antwort von Cotswold Outdoor
Hi Amanda,
Thank you for your thoughtful review!
We’re really pleased to hear you’ve had such positive experiences in our stores, both with footwear and rucksack fitting. It’s great to know our team’s knowledge and no-pressure approach made a difference.
We truly appreciate your support and recognition of the value of in-store service — it means a lot to the team.
Thanks again for taking the time to share your experience!
The Cotswold Outdoor Team