Dear Emma,

My name is Georgia from size? UK Customer Care.

I hope this message finds you well. I'm sorry to hear that you received an item in the incorrect colour. I completely understand how disappointing this must be when you were expecting something different.

Please note that returns via our returns portal can take up to 10 days to reach our warehouse and up to 14 days for a refund to be processed once received. Once we've processed your refund, it can take up to 5 working days to appear in your account.

Kind regards,
Georgia,
size? UK Customer Care.