Attempted to place an order but was locked out of my account for some unknown reason. I called to place the order. The next day I went onto the Thompson site to confirm the order but was locked out. I called again and was told that I have to wait 48 hours to get back on line. I was told that they updated the app and were having trouble. I hope they fire the eleven year old that wrote the program.
Supervisors aren’t available if you contacting them by phone.
Time to shop elsewhere.
Update; finally got thru to a supervisor, he answered question with statements that he read from a book. They didn’t make sense. I’m still locked out for another day or two because the eleven year old that updated the app is in a school play. It’s a shame that good old customer service is gone.