I had purchased the car only two weeks ago from a VW dealer at Basingstoke. I was not happy with way I was treated by them with regards to the car. Aa few days after bought it I found the air vent on the passenger side was broken and the washer bottle was leaking. I informed the dealer but got no responce from my e mails. I therefore decided to take the car to VW Lookers at Guildford .I had a VW before and I knew I could trust them.I had a few problems which they sorted out for me. They took the stress out of my worry about the repairs. I had completly different experience to the dealings I had at the other dealers. I would like to commend the service person at Lookers of Guildford VW Jordon Brown he was helpful ,understanding and restored my faith in VW dealers. He took charge of my repair and it was done within 2 days. He is an asset to the dealership and I commend him.