Untrained customer service
Non professional and untrained customer service, so disappointed after calling them. I was planning to buy this policy for my family and got stuck with some of the travelling issues, the lady on phone made me more confused. Now I have changed my mind and looking for other policy.
Antwort von insurefor.com
Dear Samara,
Thank you for your review, I am sorry you are unhappy with your recent encounter with Insurefor.
I am sorry to hear that your recent contact with us was not up to our usual high standards. Unfortunately as you have not provided any details regarding your quote/call I am currently unable to look into this. I have requested more information via Trustpilot in order for me to investigate the matter.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle