I wouldn’t recommend Guildford Audi based on my experience. I ultimately purchased my car from Farnborough Audi, where the service was far superior.

At Guildford, we dealt with Jidu, who repeatedly pushed us toward a brand-new car rather than listening to what we actually needed. After we informed her that we had found and purchased the right car at Farnborough Audi, her response was disappointing. Instead of remaining professional or congratulating us, she focused on the lost commission and emailed: “The car is part of our stock and we could have sold it to you but never mind!”

In my view, this response reflected a clear lack of professionalism.