All of the younger gentlemen were very polite and kind … I’m not your usual customer at 62 an older lady. Callum is the young man who went above and beyond he listened carefully to my needs and asked another member of staff who was downstairs to look for a particular shoe for my daughter who suffered a stroke and finds it hard to tie laces. I was blown away by the service I received today and even purchased a small bag as well . You as a company should be very proud of these young men who represent your brand admirably. I worked in retail management for all of my life so I understand how important feedback is.