During the whole experience of choosing our furniture, there was no pressure or hard sell. The furniture sold itself! There was a very wide range of samples to choose from, and there was no rush. The delivery was made on date and time. Martin and Ross took utmost care bringing the furniture into our home. They removed their shoes without being asked. The furniture was placed exactly where we wanted it, and it looks fantastic. It is very comfortable too. This was proper old fashioned good service from start to finish. Thank you.