Thus far it has been a very negative…
Thus far it has been a very negative experience. I placed an order on the 7th Jan for an item that was indicated as needing ordering in the size and colour I wanted. Fair enough, but to date I haven’t even received an acknowledgment of my order, no timeline on delivery, absolute zero. Money has gone but I don’t even know if the order has been placed. Phone seems to be unavailable, emails haven’t been answered. It’s appalling.
Antwort von OutdoorGB
Good afternoon,
Thank you for your review and feedback.
Unfortunately, we are unable to match your username with any orders in our system. Could you please email your full name and delivery address to sales@gbgp.com so that we can locate your order and provide a detailed response tailored specifically to your case?
Please note that the order confirmation email is automatically generated and is sent to the email address used at the point of purchase.
We look forward to hearing from you and assisting further.
Kind regards,
Brian