Hi,

Thank you for your feedback, Xenia! 😊

We’re very happy to hear that you’re pleased with the products and that the ordering process went smoothly. Regarding the delivery time, we’d like to clarify that your order was placed during a public holiday. On public holidays, no parcels are dispatched, which means shipping starts from the next working day.

Your package was delivered within the promised timeframe once regular working days, when postal services are handled, resumed. During the Christmas period, there are both public holidays and regular weekends, which naturally need to be taken into account when calculating delivery times.

We truly appreciate your understanding and your feedback, and we hope to give you an even better experience with your next order.

Best regards,
Emil