This review could easily be an essay but I’m going to keep it short and sweet. Kings estates have been a complete embarrassment of a letting agent, the lack of communication unless it was completely urgent was bewildering, for example I asked many times (at different stages of confirming the property for my second year of uni) whether I need to pay any deposits or sign/review documents to which I was told no. I would then be asked a matter of days later to pay/sign on documents. The disorganisation is quite frankly absurd and the employees at kings are no different, frequently putting me on hold/telling they would call back only for me to be left waiting/clueless as to what I should do. Further more, despite being told the property was professionally cleaned before I moved in, there were large areas of black mould in 2 of the 4 bedrooms and the kitchen. To add to this I had no bed when I originally moved in and there are mice living in the kitchen of the property. To conclude I persuade anyone who reads this, especially first time renters such as students, to steer clear of this car crash of a renting agency and save yourself a major headache.