My son and his friends have very unfortunately moved into slum housing managed by Kings Estates. Nobody came with them on moving in day and they were faced with a filthy, squalid house with broken furniture, not to mention vermin droppings all over. When I asked to have a meeting with Keira the lettings manager, and made a four hour round trip to do so, she wasn't in that day. Thankfully Tia spoke to me about my many concerns. However when Keira visited on Monday she told the group that it was mostly aesthetic - no numbers on the cooker, cigarette burns in the bedroom carpet etc. And threatened to make large deductions for the removal of the broken furniture I replaced with my own so my son had a set of drawers. And they actually want a mouse I think before they get pest control in. This company takes advantage of naïve young students who have never rented before. They could never rent the kind of slum housing they deal in to professionals. Please avoid if you want a decent standard of living and an agent who cares about the safety and wellbeing of their tenants.