Hi,

Thank you for taking the time to leave a review. I am so sorry to hear of your disappointment with the cotton jumper and I have passed your valuable feedback to our buying team. I have today issued you with a refund of the returns charge and this refund should show back in your original payment method within the next 3-5 working days.

We sincerely apologise for any inconvenience caused by this and we do hope that we can meet your needs in the future.

Kind regards,
Jennifer.