Decided to pop in for a look around nothing desperately needed but fancied 2 new holdall bags well as soon I walked in nice big welcome smiles from staff . Had my mooch about then question was ask was I ok from there onwards customer service was excellent a young man was helping me (Matty) and couldn't be more helpful from ready to walk out without a purchase ended up buying everything I looked (well almost everything ) to extra stuff I wasn't thinking about . This young man and the rest of the team in Bangor is a credit to your company compared to other go outdoors I've used in the past and I travel so there's been a at least half a dozen of them . Bangor store have your most helpful staff . And thanks to matt for his help