I could not give this company a better rating. I purchased a frother and it quit working after about 2 months . I remembered the warranty and contacted customer service. They ask me what the problem w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
metal juicer broke, contacted about replacement under guarantee, they agreed, what happened next was an ai stalling response every 3 or 4 days for 3 months, until i asked them to stop which they did... Mehr ansehen
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Mehr ansehen
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Prompt service
The customer service is great and very prompt on resolving issues.
I received a Zulay product in an Amazon…
I received a Zulay product in an Amazon order that was slightly flawed. This company was lightning fast in responding to my concern, and their service was flawless.
Their products are aesthetically pleasing, durable, and they back their products with service rarely seen in today’s market.
Buy one. You won’t be disappointed!
Our milk frother died but they stood by their product
Our milk frother died and when I notified the company, they were quick with a reply and ended up sending not just one, but two replacement milk frothers to make sure we were satisfied. I am very impressed with the communication and service and commitment to customer satisfaction.
Excellent powerful blender
Excellent powerful blender. Easy to charge, quick delivery. Fill cup or glass 1/2 way then blend so it doesn’t spill over. You can then add more liquid. Works well with my protein shake, also lots of foam with oat milk creamer for my coffee.
Froth your own with Zulay Kitchen
I've tried many milk frothers..Zulay Kitchen's milk frother is the best! Only exceeded by their customer service...Superb!
My meat thermometer from Zulay Kitchen…
My meat thermometer from Zulay Kitchen broke. I would’ve given a five however I was originally offered 51% off a new instant meat thermometer when it had a lifetime guarantee. After pointing that out, I paid for shipping and handling for a replacement. I do like their products overall.
Bought a milk frother wand…
Bought a milk frother wand (under lifetime warranty) from them over a year ago that stopped working. Lei in their customer service team was very helpful in both helping me troubleshoot the problem but inevitably the wand was just not working and so they helped get the process going for a new frother replacement to be sent to me. Not only did they send me one but added another one (with no extra cost to me.) Very satisfied with the product as well as the customer service! Well done!
Impressed with the quality of the products.
Trust does not let me delete my review.
Thank you for your excellent service
Thank you for your excellent service. My frother was on its last leg and they sent me a new one and an extra one. Unbelievable service! Makes me want to buy more items from you all!
Lots of kitchen options
Lots of kitchen options and a wide variety of useful items I don't see elsewhere. Great place to shop.
Great place to find gifts.
A Must-Have Kitchen Gadget!
A Must-Have Kitchen Gadget!
I recently added a Zolay electric milk frother to my kitchen, and it’s been an absolute game-changer! Whether I’m making lattes, cappuccinos, or even just frothing milk for hot cocoa, this little gadget delivers smooth, foamy perfection every time. It’s easy to use, easy to clean, and makes every drink feel like a café treat right at home.
I’m proud to be working with Zolay because not only do they make quality products, but their customer service is also top-tier. If you have any questions or comments, they’re quick to help—no problems, only solutions. Highly recommend this to anyone looking to upgrade their coffee game!
A company that cares
After my slicer blade broke on the 2nd use, I was so disappointed because I knew I would have used that one the most. I reached out to see if I could get a replacement and they sent me one at no cost. I was very happy with the response and how they handled the situation. Customer service at its finest!
I truly had a great experience with my…
I truly had a great experience with my replacement milk frother. They really guarantee their product and was helpful with my questions. I am grateful for their helps
Phenomenal customer service
Phenomenal customer service! I had an issue with a frother that didn't work and they made it right. Thank you! Really responsive company and I appreciate that so much!
5 STARS...Zulay is a rare gem with…
5 STARS...Zulay is a rare gem with superb quality products and remarkable outstanding customer service. They are a family run company that I highly recommend to everyone. They stand behind their products and dealing with them has been my great pleasure. They will treat you right and will take care of all your kitchen needs with top notch excellence. Zulay has the best kitchen gadgets with competitive prices and unparalleled quality.
Zulay Kitchen False Warranty
I purchased a Zulay Kitchen milk frother that turned itself on when the battery cover was snapped onto the frother. You could not turn it off unless you removed the cover and dislodged the batteries. The box states a LIFETIME WARRANTY so I emailed a replacement request and received a reply to send a photo, which I did. Then Zulay Kitchen emailed saying their warranty only applied to items bought from specific vendors WHICH IS NOT SHOWN ON THEIR PACKAGING.They did not honor their warranty on a brand new product and sent me a "sorry, not sorry" response. Stay away from this unethical company!
Superior customer service
Superior customer service. My frother stopped working, I called, they sent me 2 immediately.
Well made
Well made, great things. Been very satisfied. Bought butter crock, wooden utencil, magnet strip and cheese slicer
Extraordinary customer service
Extraordinary customer service. Very responsive and they sent me a replacement right away. I had it in hand within ten days of first contact. Looking forward to future purchases.
The Support Team was wonderful and…
The Support Team was wonderful and answered all my questions promptly and professionally. This Company made good on their warranty without any issues. A new product along with a free product was sent without any issues.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








