zFast - Web & Reseller Hosting Bewertungen 

319
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've been using ZFast for a number of years now, and in fact have moved most of my services over from other hosting companies onto them because of their excellent customer support. Tickets are dealt w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Yet again ZFast came to our rescue when one of our online shops was infiltrated by a malicious scammer which fortunately we pre-empted. Andy helped us no end with some really useful suggestions such a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had A Tech Problem On Boot Boy Radio Both Our Tech Team Are Not Well And Danial From zfast Got My Panic Call To See If He Could Help And Yes He Did He Went Above And Beyond His Duties He Was Very Pa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Unfortunately my VPS install went a little wrong and I quickly grew cold feet about moving my websites to ZFAST... To be fair though - I am a bit fussy and I changed my mind. Still 5 stars - Lee'... Mehr ansehen

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Highly rated fast UK web hosting solutions. Reseller Hosting, SHOUTcast Hosting, Domain Registration, VPS Hosting, SSL Certificates & more.


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4,8

Hervorragend

TrustScore 5 von 5

319 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(319)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing support!!

Amazing support!!! There support is like I've hired them as my own staff. Constantly going completely above & beyond for my business! Very recommended!!!

28. September 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello,

Thank you for your kind words! We are happy to hear that you are pleased with our support! I will share your comments with the team. We really appreciate you taking time to leave us a review, thank you!

Kind Regards,
zFast Technologies Limited

Bewertet mit 5 von 5 Sternen

Excellent

Excellent – no reservations, I would recommend this company to anyone who requires hosting.

7. September 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Dave,

Thank you for the feedback and the recommendation, it's much appreciated!

Kind Regards,
Lee - zFast Technologies Limited

Bewertet mit 5 von 5 Sternen

Excellent services

Excellent services. Fast response when it comes to ticket times. Always helpful with great services.

2. September 2018
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Antwort von zFast - Web & Reseller Hosting

Hello Stevie,

Thank you for your kind words, we really appreciate it!

I will pass on your feedback to the rest of our team.

Kind Regards,
Lee - zFast Technologies Limited

Bewertet mit 4 von 5 Sternen

Reseller account - excellent overall, a few small niggles

I have been using zFast for reseller web hosting for a reasonably short amount of time and I have been impressed all around.

Server uptime seems good and latency is consistently low, with websites always loading quickly. WHM and cPanel both work well, and zFast offers reasonably-priced WHMCS licenses starting from £9.99pm. The reseller offering is very reasonably priced. The support service is generally very good - all of the minor issues I've had so far have been resolved in just one response. However, the response time is a bit greater than I have had from bast web hosts (typically 1hr30 from opening to response). I appreciate the human touch to responses, rather than overusing canned responses.

Both reseller and cloud hosting are fully-featured with cPanel, Softaculous App Installer, SEO Tools, Site Pro Website Builder and CloudLinux Security. I am confident offering a web hosting service to my customers knowing that they can take full advantage of these features. I'm very pleased that they offer 2FA using Google Authenticator or equivalent (e.g. Authy, Duo etc.) for both WHM/cPanel and their own client area.

There are a few things that zFast could improve, but these are mostly minor niggles. The reseller hosting is not provisioned automatically, though I assume this is a fraud-prevention measure. It would help to explain this on the order page, since I was confused why it wasn't being automatically provisioned and so opened a ticket.

Overall, a very good service. Thank you! 👍

29. August 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Will,

Thank you for your kind words, I have taken on your feedback and this is something we will work on in the future.

We hope that next time around we'd have earned the 5th star from yourself. I trust that everything is going well so far for you, if there's anything else we can do please let us know over at https://www.zfast.co.uk/support

Kind Regards,
Lee - zFast Technologies Limited

Bewertet mit 5 von 5 Sternen

Found zFast very reliable and are very…

Found zFast very reliable and are very quick with a response if you have any issues. I would recommend zFast to anyone that requires the services they offer.

24. August 2018
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Antwort von zFast - Web & Reseller Hosting

Thank you for your kind comments! I will share your feedback with our team who I am sure will be very pleased to hear it!

Bewertet mit 2 von 5 Sternen

Sad and Disappointed :(

I hosted my website with zfast on their business hosting package (I have proof of this if needed!).
My website was on their sever for 6 months of the one year I paid for, but I couldn't stay with them because of the reasons below:
1- The website uses WordPress script and one of the backup scripts installed on the website creates backup of the website regularly and store these backups under the website root folder for security purpose.
I have noticed on several occasions that the backups were deleted and whenever I manually create a backup it gets deleted within hours.
I must admit it did make me unhappy as I never experience this with any other web host I hosted the website with.

2- This month I was getting emails from customers complaining about downloading my software. When I went to investigate, I noticed that all zip files where deleted from the software folder under public_html. I was shocked to see this.
I opened a ticked with their support team and asked them to fix this issue as I did figure that they could be running a script to delete files.
I was told that yes they use a script to delete files and they have the right to do so as per their terms and conditions.

The website I run is for professional engineers and the files I have are software files for designing engineering equipment, I don't believe by any means that I have breached any terms.
Luckily I have stored backup of the website and managed to restore the missing files but I then came to a decision that they are not suitable for business websites that has software.

I did't have any apologies from them for deleting my files and was very disappointed to be treated this way.

If you have a business website and do have products or product catalogs that you zip and store on your website for your customers then be cautions as they run a script to delete files from your account.
----------------------------
Update: I was contacted today by Lee from zfast, and it was explained to me that I was breaching the their terms and conditions with regards to having a backup of the website on their server and also breached section "7.8 Data warehousing (or similar)" of the terms of service.
While I do disagree with this because my software is practically offered to customers on a trial before you buy as a commercial product it constitute a crucial part of my business and it would have been a good practice from zfast to contact me before removing any files. While I do now understand that zfast doesn't want any website backup stored on their server as they do have their own backups, I had to cancel my hosting service with them after removing my software and causing issues to my customers without resolving my concerns initially raised in the ticket I opened.
They said that I am in the wrong as I breached their terms of service,
I can only say sorry for running a business website!

23. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have received exceptional support…

I have received exceptional support from Lee. Top man, top service!

23. August 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Thank you for your comments! We really appreciate and I will pass your feedback on :)

Bewertet mit 5 von 5 Sternen

Very helpful service and quick respond time

Lee from Zfast went above and beyond to me with a new ecommerce installation . He helped me through the problem and sorted everything out. Thank you Lee and Zfast for providing excellent service I have no hesitation in recommending this company to anyone

22. August 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Thank you for your comments! We really appreciate and I will pass your feedback on :)

Bewertet mit 5 von 5 Sternen

zFast Technologies

zFast Technologies, they are truly amazing, best ever customer support & extremely professional in their Work. I have recently bought their Hosting Re Seller Package, and had some issues due to the lack of my knowledge, but zFast support team helped me at every stage and guided me step by step, i am very thankful for their great customer support, and hoping to work with them longer as possible.

16. August 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello,

Thank you for leaving some kind words for us! We really appreciate it, I will share your feedback with our customer support team :) Hope you have a great day.

Bewertet mit 5 von 5 Sternen

I've not long joined ZFast..

I've not long joined ZFast... and so far, I feel very impressed with their service. I had a slight problem with a domain which I was transferring in from another hosting company (they were very bad!).. and I somehow messed things up.. I think lol.

Anyhow.. Lee from tech support helped me through the problem and sorted everything out. Response times are very fast and the Team are really friendly too.

Thank you, Lee.. and also ZFast for providing a real good value, down-to-Earth service!

16. August 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Jordan,

Thank you for taking the time to leave a review for us, we really appreciate it! I will pass your feedback on to Lee and the rest of our team.

Have a great day!

Bewertet mit 5 von 5 Sternen

Lee at Zfast went above and beyond for…

Lee at Zfast went above and beyond for me with a new hosting requirement. I have used Zfast for a while now and I have always found them to be helpful and professional. Their services are highly recommended.

27. Juli 2018
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Antwort von zFast - Web & Reseller Hosting

Hello Scott, Thank you for the feedback & the recommendation - we really appreciate it!

Bewertet mit 5 von 5 Sternen

Fixed the issue quickly

Fixed the issue quickly. Thanks!

26. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Thank you for taking the time to leave us some feedback! We really appreciate it :-)

Bewertet mit 5 von 5 Sternen

Great experience!

23. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Stavros,

Thank you for taking time to leave us a short review! We really appreciate your feedback :-)

Kind Regards,
zFast Technologies Limited

Bewertet mit 5 von 5 Sternen

ZFast have been very helpful with…

ZFast have been very helpful with helping us migrate several sites to their server as well as answering any technical questions which is where many hosting companies have proven disappointing in the past. Highly recommended based on my experience so far.

19. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hey John!

Thank you for taking the time to leave us a review. We are pleased that you are happy with the services we provide and look forward to working with you for years to come. I will share your feedback with our team. Thank you! :)

Bewertet mit 5 von 5 Sternen

Been a customer for 3 months

Been a customer for 3 months - excellent uptime, fast ticket responses and friendly team. Great value for money - Thats a winning combination

19. Juli 2018
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Antwort von zFast - Web & Reseller Hosting

Hi Dave,

Thanks for taking the time to leave us a review - we really appreciate it!

Bewertet mit 5 von 5 Sternen

Excellent customer service.

Excellent customer service.
Lee helped me through a domain transfer that I could not get to initiate. He was patient (despite numerous emails from myself) and resolved the issue on my behalf.
Highly recommended

19. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Matthew,

Thank you for the review! We really appreciate it, I will pass your comments on to Lee! :)

Bewertet mit 5 von 5 Sternen

I love ZFast

I love ZFast, they are an excellent hosting provider.

19. Juli 2018
Bewertung ohne vorherige Einladung
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Antwort von zFast - Web & Reseller Hosting

Hello Craig,

We love you too! Thank you for taking time out to leave us some feedback on TrustPilot, we really appreciate your comments. I have shared this review with our team internally, always good for a morale boost! :) We are pleased that we offer you an excellent level of service, and strive to continue to provide that going forward into the future. Hope you have a great day & thank you once again!

Bewertet mit 5 von 5 Sternen

Very good customer service

5. Juli 2018
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Antwort von zFast - Web & Reseller Hosting

Hello Ian, Thank you for taking some time out to leave a few kind words for us on TrustPilot! We really appreciate your feedback :-) I'll share this with our team. Thank you!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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