Zephyr Homeloans Bewertungen 

Dealt with Zephyr over many years and always found the service first rate. Questions answered quickly and always going the extra mile to get things organised.

I have been a specialist Mortgage Broker for 30 or so years. Zephyr are a broker facing specialist BTL Lender, particularly for but not exclusive to Ltd Co. BTLs. They consistently have some of the lowest rates on the market, though they do like a high product fee. Their biggest problem is by not having product transfer rates, which means that any follow up product even if you stay with Zephyr will be a new re-mortgage. On the plus side, their broker facing systems work, so for the experienced broker like myself, they are usually towards the top of the list of go to lenders for non-consumer BTL properties. Moral of this story, is to use an experienced whole of market broker when applying to a specialist lender like Zephyr. Leave it to us to interact with the lender, and you will have a good outcome with Zephyr.

Having been a landlord over 25yrs, I have embarked on the process of incorporation our partnership. Finding a lender with an appetite for such an exercise has been difficult until my Broker met Lucy Cridge. He discussed with her an initial proposal which was met with positivity and enthusiasm. We have since proceeded to revalue over 35 properties and were offered acceptable rates for 2 and 5 yr products. And received offers as accepted. Whilst the process has been trying at times, Zephyr have remained positive at all stages. Lucy has responded personally to us by return whenever a query has arisen. I have not experienced such involvement with a lender BDM previously. To date, we are very pleased with Zephyr’ helpfulness and support in this matter and looking forward a long standing relationship.

Good rates and reasonable ease of processing. Always contactable and happy to help with getting things over the line.

Great experience dealing with knowledgeable and friendly staff (Colleen Davies in particular). I wouldn't hesitate to recommend them to others for ease of process, speed of service and professionalism.

I've recently had the pleasure of working with Zephyr Homeloans on a buy-to-let remortgage, and it's been a really positive experience.

A particular thank you to Sam, who has been fantastic throughout. Always approachable, responsive and happy to pick up the phone to discuss anything that needs attention.

As a broker, having a lender that communicates well and is genuinely willing to help makes a huge difference. The application progressed smoothly through to mortgage offer, and the support along the way has been excellent.

A big thank you to Sam and the wider Zephyr team. Looking forward to working together on many more cases!

I will be honest I don’t do much Buy to let however when it comes to a lender who will go above and beyond Zephyr is that lender I turn to, Liam, Simon and the rest of the team do an amazing job.

Zephyr were exceptional - Case was dealt with professionally, efficiently & their support were fantastic.

Particularly Sam Phillipson was amazing & SUPER helpful.

Great lender, will be using again!

Great Company and service from Colleen and Gemma with excellent Buy To Let products which fits our clients needs perfectly!

I went to Zephyr for a client of mine who was a portfolio landlord - the Regional Sales Manager Liam was very proactive in getting these cases from Application to offer in a very reasonable time - given these were multiple cases I was impressed with the speed of service and the time and Commitment Liam offered on all these cases - I will 100% recommend Zephyr to clients wanting a quick turnaround and completion of cases.

Great lender for buy to let that broker recommended

am writing to express my strong dissatisfaction with the service received from [Mortgage Company Name]. I have held a mortgage with your company for five years and have consistently made all payments on time.

Recently, I sought a redemption statement to facilitate a mortgage transfer to another bank. Despite my urgent requests, it took over a week to receive this crucial document, causing significant delays in my re-mortgaging process. My solicitor repeatedly requested this statement, and the delay severely hindered the completion of the transaction.

Furthermore, I found your customer service to be exceptionally poor. The overall experience, particularly regarding the delayed delivery of essential documents, was highly unsatisfactory.

I expect a much higher standard of service, especially given my perfect payment history.

Zephyr were a great and easy company to deal with. I had a BTL loan and all the way through COVID they were fabulous. I'm ex forces and they were recommend to me by a old mate. Zephyr were very down to earth humans and its a shame they have stopped doing BTL Mortgages. I think they merged with another company, I'm not sure.