I bought a car back in April 2026. From the pictures it looked to be in good condition with no problems. Fast forward to delivery and on the day the delivery was meant to be made I was contacted by... Mehr ansehen
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Das sagen Bewerter
The boys at zenith made sure the process was easy, quick and exactly what I wanted. Rheon’s and denzel customer service was top tier. Rheon answered all of my questions any time of the day and make it... Mehr ansehen
Great team at Zenith, Danny our sourcing specialist was absolutely outstanding… he kept us well informed of our options and next steps, and worked tirelessly sometimes out of hours to answer our our q... Mehr ansehen
I visited Zenith Motor Company a week ago and spoke with Raheem, who was very patient, professional and listened to me attentively. I was happy with the delivery and time. I got the exact car I want... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At Zenith Motor Company we are proud to boast of our growing reputation for supplying quality new and used cars and excellent customer service. Our ultimate goal is to provide you with an outstanding personalised service, which will enable you to purchase vehicles not just for you but the entire family. Our aim is that you as our valued clients help our business to grow and in turn we offer you a product that is exceptional quality and competitively priced.
Kontaktinformationen
Unit 2A, Ridley Road , SS13 1EG, Basildon , Vereinigtes Königreich
- 01268724395
- Sales@zenithmotorcompany.co.uk
- zenithmotorcompany.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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I bought a car back in April 2026
I bought a car back in April 2026. From the pictures it looked to be in good condition with no problems. Fast forward to delivery and on the day the delivery was meant to be made I was contacted by the delivery driver who informed me that all of the alloys needed refurbishing. I was not informed of this prior to buying the car. I told the driver to deliver the car anyway after he told me that they would pay to get the alloys refurbished after delivery.
I would love to say that that was the only issue with the car upon delivery...
Once inside the car there was a overpowering musty smell and upon further inspection I found mould growing down in the passenger footwell as well as down the sides of the seats. Again, not informed of this, I spoke to the sales rep and she informed me I would be given £50 pounds towards a full valet... I am yet to receive this money (even though it wouldn't cover a full valet).
I had the alloys refurbished back in July 2026 after the sales rep told me which shop to go to (this was all booked by the sales rep). It is now early October and the alloy shop is contacting me to inform me that they haven't yet received payment even though the sales rep has been contacted by myself and the shop. Utterly dissatisfied. If I could go back in time, I would steer clear from this company.
The boys at zenith made sure the…
The boys at zenith made sure the process was easy, quick and exactly what I wanted. Rheon’s and denzel customer service was top tier. Rheon answered all of my questions any time of the day and make it a pleasant experience. Denzel personally delivered my car to me to ensure I had it as quick as possible. Car is amazing. Great company, will be a customer for a long time.
Picked up my audi q8 etron today from…
Picked up my audi q8 etron today from Kunle who provided an excellent service & communication throughout the process. Would 100% recommend him to others & the company too.
Amazing experience with Rheon at Zenith motoring company.
I had a great experience with Zenith Motor Company, particularly with Rheon. He was very professional, responsive and made the whole process of finding my new car straightforward from the very start.
Rheon understood exactly what I was looking for, kept me updated throughout and made sure everything was handled efficiently without any unnecessary hassle. I’m extremely happy with the car and the service I received.
I’d definitely recommend Rheon and Zenith Motor Company to anyone looking for an efficient and professional car-buying experience.
No logbook with car
I rarely leave reviews, but I feel I need to share my experience.
When I was buying the car, the communication was great. I had regular calls and updates, and everything seemed very professional. Unfortunately, that level of service disappeared once the sale was completed.
I never received my logbook and have now spent the last 4 days chasing for help. The first time I taxed the car, I was given a 10–12 digit code over the phone because I didn’t have the logbook. I thought it was odd, but I trusted the process and didn’t make an issue of it.
Now that I need that code again, I’ve been made to feel as though I’m asking for something unreasonable. What I find unreasonable is selling a car without providing the logbook and then leaving a customer to chase for days when they need support.
My car is currently untaxed because of a problem that is completely outside of my control. The lack of urgency, communication and after-sales support has been incredibly frustrating and disappointing.
I visited Zenith Motor Company a week…
I visited Zenith Motor Company a week ago and spoke with Raheem, who was very patient, professional and listened to me attentively. I was happy with the delivery and time. I got the exact car I wanted. Colour, spec every details I described I received.
Thanks Raheem for the incredible service. I am happy and would 100% recommend Zenith Motor Company to everyone.
Outstanding Service .
Ultra quick response, found me a car within a week (had 3 options) that fitted my budget & requirements .
Highly recommend Rheon who was outstanding throughout the easy process .
Very happy with communication , process & result .
Many Thanks .
Highly reccomend
Couldn’t recommend these guys enough. Cameron and denzel have been really quick to respond from the get go and kept me updated through the whole process, car has arrived in perfect condition, I’m really happy with it!
This is the worst company I have ever…
This is the worst company I have ever dealt with after a car purchase. Before the sale, they were impeccable—very professional, and all the paperwork was done in just a day and a half. But after the sale, it’s been a complete disaster. Even though I had a three-month warranty, all they do is delay, delay, delay. What they do is hide information—when the car arrives, that’s when all the surprises come out. Even calling them doesn’t help; you have to call the dealership directly, but the numbers they give you never get answered by the after-sales team. For almost 3, nearly 4 weeks, I have been trying to claim something that was faulty in my car. All they do is delay, and they just try to run out the warranty so they can wash their hands of it. Avoid buying from this company—it’s the worst. After the sale, it all falls apart
Poor communication
Poor communication! Once I received my vehicle and they said they did the transfer of tax etc. I tried to change my number plate when I discovered I had been driving 2 weeks with no tax because they didn’t do what they had promised. Once I brought it to their attention they’ve made no attempt to rectify
Such a smooth experience
Such a smooth experience. Getting a new car can be very stressful but Zenith Motor Company were really supportive and hands-on throughout the process. They explained all my options and I felt like they had my best interests at heart. Very happy with my new car!
Denzel was nice and smooth with the car…
Denzel was nice and smooth with the car dealing and handled it nicely and professionally.
Kunle quickly sourced my car and…
Kunle quickly sourced my car and experience was straightforward.
So happy with my experience
So happy with my experience. I asked Kunle for a specific car and he was able to provide exactly what I wanted. The process was seamless and he answered any questions I had. Thank you so much again!! X
Thank you to kunle for assisting me
Thank you to kunle for assisting me. Amazing service from start to end.
A very smooth process With complete transparent communication through out.
Very happy with my car and will be back again
Mercedes
Denzel was a great help in helping me get my new car. A smooth and efficient process and answered any questions I had. Would recommend
Unhappy customer
From start to finish it has been an awful experience. We bought a mercedes CLA through a guy called Rion I believe, he was great at the beginning until we’d signed the documents and then he would ignore us. It felt as though once they had got the business you were then left in the dark and not able to get a response. We finally started receiving responses once we got in contact with denzel himself and he was amazing at providing us with responses and information we were after. Then they messed us around for 2 weeks with the delivery of the car due to apparently getting checks on the cars and it finally got delivered at almost 11pm. Then the next week I received a parking ticket in my old car which their driver had got and a ticket the driver had got In my new car. This then got sorted by the company after expressing my frustrations. From around this time my breaks started squeaking very loudly and the air con didn’t work along with the petrol cap not opening and sensor issues. So were then told to take it to a garage which we did and they had said that a load of errors had been turned off on the diagnostics report which looks dodgy along with no air con and extremely squeaky breaks. The company then advised us to get a full diagnostics report done on the car along with a quote, so we then went back to a garage to get this. We advised that to get a diagnostics it would be £130 so sent this to Zenith and they gave us the okay. Once this had been paid by us we then sent the receipt to zenith to get our money back to which they said they would only give us £100 despite not being told this before paying it. They then refused to go with our quote from our local garage and stated that they wanted their mechanic to do it (their mechanic who was supposed to have already checked everything was okay with the vehicle before hand). After expressing our concerns we agreed for it to be picked up today (19/05/2026) at 8.30am so that I could go to work for 9am. It is now 11am and have had to not to go to work waiting for these people who have not given an updated time frame yet. All of this to get things on my car fixed that should’ve already been done prior to me receiving the car. Extremely unhappy.
Smooth process
Was a very smooth process from beginning to end. I had the pleasure of dealing with Denzel who was faultless through out providing me different options along with his recommendations! Thank you again guys
Excellent service from Aaron and team
Excellent service from Aaron and the team all the way from my initial enquiry into the vehicle to the day of collecting it and part-exchanging my old car.
The finance settlement on my old car was taken care of by Zenith and setting up finance for my new one was easy and stress-free. The car was exactly as advertised and Aaron took extra time to give me a full demo of the vehicle and handled the paperwork quickly and efficiently. I was made to feel like a valued customer and all my questions were answered promptly and professionally.
Overall fantastic service and experience and would definitely use Zenith again for the next time I'm in the market for a vehicle
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