I tried to contact customer service 7 times asking for green card for traveling abroad. they couldn't geve me an answer or proved me any help, they just keep telling me we will contact you in 24h for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Mehr ansehen
Unternehmen hat geantwortet
I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms. The staff was very professional and patient all throug... Mehr ansehen
Unternehmen hat geantwortet
Everything went smoothly, specially in this hectic world we live in brilliant they sent me everything I needed cannot fault them.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Kontaktinformationen
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Vereinigtes Königreich
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Gut
9066 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing so much extra perks for no…
Amazing so much extra perks for no extra cost unlike other companies
8. Juni 2026
Antwort von Zenith Insurance
Hi Tina,
Thanks so much for leaving such a lovely review.
It is fantastic to hear that you're loving the extra perks, especially since they didn't cost you a penny more!
Tahara
Brilliant low price
Brilliant low price. 40+ years of motoring with never having claimed a penny. Great to find a company were im not paying for all the rubbish drivers out there
1. Juni 2026
Antwort von Zenith Insurance
Hi Raymond,
It's great to hear you were happy with the premium we offered for insurance with ourselves!
Kirsty
I like this insurance company.
7. Juni 2026
Antwort von Zenith Insurance
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you like us.
Tahara
Antwort von Zenith Insurance
Hi,
Thank you so much for your feedback, we really appreciate you taking the time to share your thoughts with us.
Tahara
Great efficient service
3. Juni 2026
Antwort von Zenith Insurance
Hello,
Thank you for your great review!
We're really pleased to hear you found our service efficient. Providing a smooth and hassle-free experience is exactly what we aim for, so it’s great to know we delivered that for you.
Thank you for choosing us and for taking the time to share your feedback!
Laura
Excellent service easy to get connected…
Excellent service easy to get connected to customer service top service
6. Juni 2026
Antwort von Zenith Insurance
Hi Jihad,
Thank you for your fantastic 5 star review!
We're delighted to hear that you found it easy to connect with our customer service team and that you received excellent service throughout. Providing accessible support and a great customer experience is something we take great pride in.
Thank you for choosing Zenith Insurance and for taking the time to share your feedback. We truly appreciate your support!
Laura
Antwort von Zenith Insurance
Hi Suzanne,
I’m sorry to hear your policy has been cancelled without explanation. I completely understand how frustrating and confusing this must be for you.
I’m looking into what happened, and we will be in touch with you to see how we can help.
Leanne
Antwort von Zenith Insurance
Hi,
Thank you so much for taking the time to share your experience with us.
We’re thrilled to hear that you found our service easy to access and friendly. It’s great to know we dealt with your request quickly and provided plenty of information.
Tahara
Very good company to do business with
Very good company to do business with
Even though I forgot to mention something about my insurance they sorted it out without any fuss or hassle
5. Juni 2026
Antwort von Zenith Insurance
Hi Alan,
Thank you so much for taking the time to leave us your fab five-star review!
Vicky
Currently trying to clean up Zeniths mess…
I’ve just taken out my insurance and they said I was involved in a crash a few years ago which I wasn’t. This means my insurance has gone from £30 / month to £99 / month. I’ve spoke to the insurer involved and CUE who confirmed it was an admin error.
I’ve phoned up and the customer service rep didn’t seem to understand the issue. I’ve emailed evidence to Zenith but they seem to have just ignored it. They’ve given me 1 week to sort the issue out which is frustrating because it’s Zeniths error.
It’s a classic case of - if everything goes well that’s great but when things go wrong you get to see how helpful the company are. I wish I just went with a more well known company. Zenith said if I cancel my contract they’ll fine me £45.. stuck between a rock and a hard place
4. Juni 2026
Antwort von Zenith Insurance
Hi Ben,
Thank you for bringing this to our attention. I'm sorry to hear about the frustration you've experienced while trying to resolve this issue.
I've reviewed your policy and can see exactly what we need to help move this forward. Thank you for providing the supporting evidence regarding the CUE record and the confirmation that this was an administrative error.
I understand your concerns, particularly given the impact this has had on your premium and the timescales involved. Please be assured that I will be in touch with you shortly to discuss this further and work towards resolving the matter as quickly as possible.
Thank you for your patience, and we look forward to getting this sorted for you.
Vicky
Too early to comment
Too early to comment, but it was easy enough to pay and get insurance.
Let's hope it will be as easy to 'use' and resolve any issues in the unfortunate event of needing a claim.
30. Mai 2026
Antwort von Zenith Insurance
Hi Jason,
Thank you for taking the time to leave us your review!
Vicky
Charges to apply a number plate
Haven't been with you long enough to really give a proper review but I went to put my personalised plate on to my vehicle to be told it would cost me £25! Every other company I have used this has been a free service so straight away thats made me unhappy.
2. Juni 2026
Antwort von Zenith Insurance
Hi Shane,
Thank you for your feedback.
We're sorry to hear that you were disappointed by the charge to update your vehicle registration. We understand that different insurers take different approaches to administration fees, and we appreciate that this was not what you expected.
We aim to be as transparent as possible about all of our fees and charges by clearly disclosing them at the point of sale, allowing customers to make an informed choice about whether our policy is right for them. These fees are also outlined within the policy documentation provided.
We appreciate you taking the time to share your comments.
Vicky
Beware of this company
Beware of this company, my 87 year old mum had a policy with them who passed away in March, 3 months on Mum has still not been paid out, their excuse being “we need 24 working days to review it” my mum had had to borrow the money for Dads funeral, the way she had been treated is shocking, as if it want bad enough losing her husband of 64 years
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi,
Thank you for taking the time to share your feedback. We are very sorry to hear about your family's loss and appreciate how difficult this period must be for your mum and your family.
We are concerned to read about your experience and would like the opportunity to look into this matter further. Please could you email her policy details to social@zenithinsurance-bisl.co.uk and our team will review the situation as a priority and provide an update as soon as possible.
We understand how important it is that policies are handled sensitively and efficiently, and we would welcome the chance to investigate what has happened here.
Our sincere condolences to your mum and your family at this difficult time.
Kirsty
Competitive quote and relatively…
Competitive quote and relatively painless application although the constant reminders of potentially incorrect information and the impact on insurance provision made me feel uncomfortable.
27. Mai 2026
Antwort von Zenith Insurance
Hi Paul,
Thank you for taking the time to leave your honest review! I am sorry if you find the correct information warnings uncomfortable, this is simply to get people to check the information provided and to avoid disappointment later if changes need to be made which can cause a change in premium.
Vicky
Rang up to ask for car renewal price
Rang up to ask for car renewal price, the chap was based in South Africa and couldn't understand I wanted renewal price just repeated what I currently pay and it was 3rd party I asked speak.someone else got passed over and they did the same thing they put me on hold then phone went dead. They really need to change their call centre staff god forbid you wanted to claim for an accident! Anyway I found someone where else got 10 quid more and I renewed they lost my business.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Insurance
Hi Huck,
Thank you for your feedback. We're sorry to hear about your experience and that we were unable to provide the level of service you expected when discussing your renewal.
We understand how frustrating it must have been to have difficulty obtaining the information you needed and for the call to be disconnected. Your comments regarding communication and customer service have been noted and will be shared with the relevant team.
We're disappointed to have lost your business and appreciate you taking the time to share your experience.
Vicky
Antwort von Zenith Insurance
Hi,
Thank you for your five-star review!
Vicky
Antwort von Zenith Insurance
Hey S K,
Thank you for taking the time to leave us a great 5 star review. Welcome to Zenith Insurance.
Rachel
Antwort von Zenith Insurance
Hi D I,
Thank you for your 5 star review. Its brilliant to see you found our service helpful.
Rachel
Competitive
Used Compare site and found Zenith covered my requirements at a competitive rate. Easy to set up and access. Not yet effective, therefore, cannot comment on service, should I need to make a claim.
29. Mai 2026
Antwort von Zenith Insurance
Hi Mr Wall,
Thank you for taking the time to leave us your great 5 star review. Welcome to Zenith Insurance.
Rachel
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