Ordering was easy and straightforward enough, but so far no word on delivery and it has been almost 3 weeks. Should I be getting worried ?
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
It's got a really wide range of items. The buy more save more model is something I very rarely see; it's a really nice feature but seems to be implemented mostly for the household items that you'd buy... Mehr ansehen
This store is a joke and an absolute scam. I order from Japan all their time from the USA. First time using this company and absolutely the last. They didn’t fill out the customs paperwork properly nu... Mehr ansehen
Unternehmen hat geantwortet
I recently ordered the Asahi Wilkinson Dry Ginger Ale 500ml and honestly had a really good experience. The website was simple to use, the prices were reasonable, and my order arrived pretty fast. Ever... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
YOYOJAPAN Store is a leading company based in Japan that specializes in exporting premium Japanese products sold in Japan with headquartered in Japan. Based in Saitama, Japan, we serve tens of thousands of happy customers worldwide: we help them get their limited editions safely, reliably, and at a good price. YOYOJAPAN Store is your premier destination for authentic Japanese products, specializing in a wide range of items, including Japanese cosmetics, food, and groceries. Our goal is to bring the finest products from Japan to customers around the world, providing an exceptional shopping experience with high-quality, genuine items. We are passionate about Japanese culture and products, and we take great care in curating our selection. Our offerings include top-quality Japanese cosmetics known for their innovation and effectiveness, a diverse range of delicious Japanese food items, and a variety of essential groceries. Whether you're looking for traditional flavors or modern favorites, we have something to satisfy every taste and need. At YOYOJAPAN Store, customer satisfaction is our top priority. We are dedicated to providing excellent service, from the convenience of our online shopping experience to the timely delivery of your order. Our team is always available to assist with any inquiries or concerns, ensuring that your experience with us is smooth and enjoyable. YOYOJAPAN Store, where we bring the best of Japan's cosmetics, food, and groceries closer to you.
Kontaktinformationen
Nishi Ku Nishi Omiya 4-12-23, 3310078, Saitama, Japan
- info@yoyojapanstore.com
- yoyojapanstore.com
3,2
Akzeptabel
88 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very good price and gifts
Very good price and gifts. Although delayed a few days.
16. September 2024
Bewertung ohne vorherige Einladung
Amazing
The only company that had what I wanted so I took a chance and ordered before researching about them. Completely legitimate website and super fast shipping to Hawaii from Japan! Items came in less than a week. Will be ordering from again.
12. September 2024
Bewertung ohne vorherige Einladung
Very fast shipping
1. September 2024
All the products I ordered contain…
All the products I ordered contain chocolate, so they were all affected and melted.
12. August 2024
Antwort von YOYOJAPAN Store
Hello. Thank you so much for taking the time to leave us a review. Your feedback is invaluable to us.
Firstly, we sincerely apologize for any inconvenience you’ve experienced, and we understand how upsetting this situation must be. We truly value your satisfaction and have sent you an email to discuss the best possible resolution. However, we have not yet received a response.
Could you kindly check your email and reply to us at your earliest convenience? Your feedback is essential to us, and we are committed to finding the best solution for you.
Once again, we apologize for the inconvenience and appreciate your understanding. We are looking forward to hearing from you soon and greatly value your review as it helps us improve our services.
Thank you for your patience and support.
Authentic product fast shipping
18. Juli 2024
Bewertung ohne vorherige Einladung
Was worried about this site not being…
Was worried about this site not being legitimate. Definitely is, received my razor blades to Australia in under a week. Thankyou
5. August 2024
Easy online purchase
Easy online purchase. Fast delivery using good service. And the product was wrapped in a beautiful box!
29. Juli 2024
Ma commande est en retard et je ne peux…
Ma commande est en retard et je ne peux pas contacter le livreur je ne sais pas quoi faire…… je ne suis pas contente
16. Juli 2024
Antwort von YOYOJAPAN Store
Thank you for your feedback.
Regarding the shipping issue, we would like to clarify that our website and shipping policy state that rapid shipping typically takes 3-5 business days. Upon reviewing your order, we noted that it was placed on July 17th, and it is scheduled for delivery today, July 24th. Excluding Saturday and Sunday due to the customs process, this is within the timeframe we provided.
Concerning the contact issue, we regret to inform you that we did not receive any contact or information from you. For your convenience, we have a chat box on our front store website, and you can also reach out to us at info@yoyojapanstore.com.
If you have any further questions or concerns, please do not hesitate to contact us via the email address provided above. We understand your concerns about shopping online, and we are committed to providing the best solutions and customer service for our customers.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding if you could thinking again about the review..
Thank you again for your understanding and cooperation.
Products and Deliver very were perfect
1. Juni 2024
Item is priced almost twice as much as…
Item is priced almost twice as much as those in Japanese Malls but shipping is great!
28. Juni 2024
Fast shipping
The items I ordered (some Okinawan soba noodles and Koala March) arrived in good condition. Shipping ended up being faster than I expected
12. Juni 2024
在庫のない製品を販売し、キャンセルする
7. Juni 2024
Cool store, very large selection
It's got a really wide range of items. The buy more save more model is something I very rarely see; it's a really nice feature but seems to be implemented mostly for the household items that you'd buy several of anyways. I had bought a couple hard to find model kits that unfortunately couldn't be fulfilled entirely, but Miko contacted me quickly and we were able to sort out the problem quickly and easily. Lastly the packaging was great and ship times were really quick. Way to go!
31. Mai 2024
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