Talk about excellent customer service , probably the best in the UK , after doing a bit of research they are one of the top ten !! Their tea is the best !! Emailed them yesterday my problem was sorte... Mehr ansehen
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Das sagen Bewerter
Prompt customer service. I took a box of Yorkshire Tea away on a weekend in the Yorkshire Dales with a group of friends. Unfortunately half the tea bags couldn't be used as they'd not been cut/crimp... Mehr ansehen
Came here to read reviews to see if anyone else has experienced a strange taste from the teabags. I’ve been a Yorkshire tea drinker for many years and lately the tea taste is rather unpleasant. I use... Mehr ansehen
Unternehmen hat geantwortet
I had a query about a pack of Yorkshire tea bags that I have been buying for well over 10 years now. The reply I received was very detailed and the explanation answered the questions I had most fully... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Yorkshire Tea, we do things properly. From the way we source our tea, to how it's packed, we don't cut corners. That's how you make a proper brew.
Kontaktinformationen
Pagoda House, Plumpton Park, Harrogate, HG2 7LD, HG1 2QU, Harrogate, Vereinigtes Königreich
- 0800 328 1886
- hello@yorkshiretea.co.uk
- yorkshiretea.co.uk
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Das haben sich andere Leute angesehen
Yorkshire Tea now so weak that even…
Yorkshire Tea now so weak that even with 2 bags left in the teapot & stirred it is still not strong enough.
Have been buying Yorkshire tea bags for years but we are now going to try other brands to find a decent cup.
Shame on you Yorkshire Tea, you’ve been taking us for mugs!

Antwort von Yorkshire Tea
Spent £10 on 250 tea bags based on high reviews...
I spent £10 thinking this was going to be a quintessential black daily tea based on positive reviews by British drinkers.
This tea tastes like weak generic flavourless LIDL tea. It's one of the weakest teas I've ever drank both in flavour and caffeine buzz. I think the camomile tea I drink at night has more pep than this crap. I don't want to say that British people have bad taste, but this tea is pathetic.

Antwort von Yorkshire Tea
Great customer service
Very prompt and helpful response from Brontë. If only everyone was like this!

Antwort von Yorkshire Tea
I gave Yorkshire Tea some feedback on a…
I gave Yorkshire Tea some feedback on a Sunday. On Monday I had a personal response which was very pleasant, addressed the issue and sorted me out. Great service.

Antwort von Yorkshire Tea
had an issue with Yorkshire gold tea…
had an issue with Yorkshire gold tea bags not tearing away from eachother properly and the team have emailed me within a few hours and sending some replacement teabags out.
what brilliant customer service!
thank you

Antwort von Yorkshire Tea
Teabag fault
The customer service is outstanding as well as there product

Antwort von Yorkshire Tea
Brontë was a pleasure 🥰
Brontë responded to my email very promptly and went above and beyond to offer a very generous resolution. Thank you x

Antwort von Yorkshire Tea
The quality has went downhill
Yorkshire tea is always my go to. Over the last year the quality of the tea is incredibly weak compared to how it used to be. I'm definitely trying to switch brands as I no longer think it deserves the price tag attached to it.....if anyone has any suggestions for stronger tea.....

Antwort von Yorkshire Tea
I thought it was just me!
I thought it was just me! We drink Biscuit Brew, 'Normal' Yorkshire tea bags and looseleaf Gold. The Biscuit and Gold are great. But like a lot of other reviewers, I've found that I don't want to drink the tea made from the normal tea bags anymore. It used to be so nice, but it's now got far more scummy, (and it's not our water as that's filtered and, besides the other two are still fine), and the taste is, frankly, revolting. The last time I had one I couldn't even finish it.
Excellent customer service.
Excellent customer service- I emailed with some comments about a different product in the range, and received a detailed and pleasant reply the next day.
They then sent a replacement pack of tea and a complimentary pack in recompense - I was extremely pleased.

Antwort von Yorkshire Tea
A Mugfull of Disappointment
Used to be really flavoursome and a great way to start the day- and keep going through it. But the latest teabags produce an insipid, dull as ditchwater mugfull of disappointment. I've complained to them, asking if they've changed suppliers, and hope I get an honest response. Meanwhile will try alternative brands. Not sure if I can finish this 160-bag box!
Yorkshire Tea, I knew it well...
Yorkshire Tea was always my favourite, until recently. Tea is more often than not so weak is barely colours the water, even after adding a second tea bag and leaving it to brew for a long time. I thought I had suddenly fogotten how to make tea, but the other reviews suggest there is a bigger issue here. Sometimes it is great, strong brew and colour, but sadly not happening often enough, and I would be embarrassed to give a guest the pale water I am putting up with most days. Time to part ways after many years.

Antwort von Yorkshire Tea
Not quite the same as (3 months?) ago...! Try Aldi Extra Special English Breakfast for your tea needs...
Over the last c. 3 months, I have not been enjoying YT as much as I used to! Which is an absolute shame, it was always my preference. YT has become much weaker (no matter how long you keep the teabag in for!) & the taste is lacking in substance... (I even started drinking more coffee as a result!).
I have just switched today to Aldi 'Extra Special' English Breakfast. A much, much more fulfilling taste - more strength so therefore much better! Tea as we know it.
YT - let us know when you've sorted your strength & taste out!!

Antwort von Yorkshire Tea
Super quick response and problem sorted…
Super quick response and problem sorted straight away, best tea bags in the world!!!!!!

Antwort von Yorkshire Tea
Used to be very good
Used to be very good, went weak but about ok, this box of 210 is extremely weak and tastes like dishwater.
Going to throw away a third of box and waste my money even more, cannot bear the stuff and with every sip knowing you're getting robbed. Have they been bought out or something or just internal greed? I don't care either way - never again

Antwort von Yorkshire Tea
What has happened to Yorkshire Tea?
What has happened to Yorkshire Tea? I have been a loyal and satisfied customer for many years but not any more, I'm afraid. The teabags seem to have lost the strength and depth of flavour that I have always enjoyed. The blend has definitely changed and not for the better. I will now be seeking an alternative ... sorry to say!

Antwort von Yorkshire Tea
No longer tastes like Yorkshire tea
No longer tastes like Yorkshire tea! It’s the same as drinking a hot cup of water with colour. The Yorkshire tea taste is not there, the colour is good sometimes and other times it’s terrible. Me and my family been drinking it for years because of the beautiful flavour it used to have but now we are thinking of moving to another brand. Disappointed and sad 😞

Antwort von Yorkshire Tea
Used to be number 1 tea but overpriced…
Used to be number 1 tea but overpriced now also other better teas out there now in my opinion ie Tetley and and TY.Phoo and Twinings etc and much cheaper to
I recently contacted Taylors of…
I recently contacted Taylors of Harrogate regarding an issue with the perforations on a current box of Yorkshire Tea bags, and I was genuinely impressed by the level of customer service I received.
Their response was prompt, warm, and clearly written by someone who genuinely cared. Bronte listened to my feedback, acknowledged the issue thoughtfully, and reassured me that my concerns would be passed on and acted upon. It’s refreshing to see a company take customer feedback seriously rather than sending a generic reply. Thank you x

Antwort von Yorkshire Tea
Wonderful customer service
I had an issue with some split Yorkshire tea bags, I emailed Yorkshire Tea and within a few hours they replied and gave me a reason as to the product issue and are sending me some replacement bags. This is excellent customer service! Well done Yorkshire Tea!

Antwort von Yorkshire Tea
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