Yorkshire Bonsai Bewertungen 

708
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Delighted with the trees and the service from this company. I received a dawn redwood forest earlier this year and unfortunately one of the trees wasn't producing any growth. I contacted the company... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing! I ordered a Brush Cherry and Buddhist Pine for my husband’s birthday and the little bonsai trees are so beautiful! You can tell they have been nurtured with love and care- they are such soulf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I purchased a Chinese Pepper Broom whilst having a wander around the grounds of our Leeds office, I didn’t expect to buy a bonsai before 9am at work! Paul was brilliant, he genuinely cares a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bonsai-Anbieter

Vom Unternehmen geschrieben

We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

708 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,8

Alle Bewertungen

(708)

118 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Present for the Wife

Called Yorkshire Bonsai, before visiting their site on the Bank Holiday Monday, as according to Google they where open but times may vary. Spoke to Paul who advised that they are closed but just in fulfilling online orders. To be fair he didn't had to answer the phone, however, arranged a visit for the Tuesday. Attended site and met Paul and Dan, who were extremely welcoming. I discussed my criteria and a few options with Paul, who was very knowledgeable and evidently passionate. Paul answered all my questions and concerns. I opted to purchase a Chinese Elm, and genuinely, no pressure from Paul. He also extended to an after care service, regarding maintenance or any issues with the tree.

7. April 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for taking the time to leave such a thoughtful review — we really do appreciate it.

It was an absolute pleasure meeting you, and we’re so glad we could get you booked in to visit despite the Bank Holiday hours. Paul will be especially pleased to hear your kind words — he’s incredibly passionate about what he does, and it’s great to know that came across.

We’re delighted you chose a Chinese Elm — a fantastic tree to start with — and we’re always here if you need any help with care, maintenance, or anything at all as it settles into its new home.

Thanks again for your support, it means a lot to us as a small family business.

All the best,
Yorkshire Bonsai Team 🌿

Bewertet mit 5 von 5 Sternen

Great Product and Fantastic Service

I have viewed the Facebook page a few times and ordered a cascade pot for a project. It was a great price and the delivery was fantastic, it arrived 3 days early over a bank holiday aswell ! Great support on the enclosed leaflet. Very happy and will return. Thank you so much .

4. April 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your fantastic review 😊

We’re really pleased to hear you were happy with the pot and that everything arrived quickly — especially over a bank holiday! Great to know the care guide was helpful too.

Thanks again for your support, and we look forward to helping with your next project.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

A great buying experience from start to finish

The tree arrived super quick, It was a present for our son, He was very impressed with the way it was packaged and was positive that we had spent too much for his birthday (it was a very fair price) , I am sure we will be buying from Yorkshire Bonsai again in the very near future.
10 /10 Thank You.

26. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your lovely review 😊

We’re really pleased to hear everything went smoothly from start to finish, and that your son was happy with his gift — that’s what it’s all about. Always nice when it looks more expensive than it is too!

Thanks again for your support, and we look forward to helping you again in the near future.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Thank you pot arrived safely

Thank you pot arrived safely, well packaged and as described, very pleased

26. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you for your lovely review 😊

We’re really pleased to hear your pot arrived safely and that you were happy with the packaging and quality.

We really appreciate your support and hope it’s a perfect fit for your bonsai.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you for your kind review 😊

We’re really pleased to hear you were happy with the service throughout — that’s exactly what we aim for.

We really appreciate your support.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Good value for the price good choice to…

Good value for the price good choice to pick from fast delivery

25. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you for your review 😊

We’re really pleased to hear you found good value and a nice range to choose from — and that your order arrived quickly too.

We really appreciate your support and hope you enjoy your bonsai.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Purchased the chinese elm bonsia tree

I purchased the chinese elm bonsia tree, the tree looks amasing and healthy has rectangle glazed pot, packaging was excellent, very pleased with the purchase, good value.

26. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your lovely review 😊

We’re really pleased to hear you’re happy with your Chinese Elm — they’re a great choice and it’s always nice to know they’ve arrived looking healthy and well presented. Glad the packaging and value hit the mark too.

Thanks again for your support, it really does mean a lot to us.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Great service.

25. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you for your review 😊

Really glad to hear you were happy with the service — we appreciate you taking the time to share it.

All the best,
Eve
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Gave good advice via email to help…

Gave good advice via email to help inform my purchase and had good stock offerings to meet my bonsai needs. Will Definitely buy from again!

25. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your kind review 😊

We’re really pleased we could help with the advice and that you found something suitable from our range — that’s exactly what we aim for.

Great to hear you’ll be back again too, that really means a lot to us.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Grate customer service top quality…

Grate customer service top quality products

25. März 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your review 😊

We’re really pleased to hear you’re happy with both the service and the quality — that’s exactly what we aim for.

We really appreciate your support and hope you enjoy your bonsai.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Great guys

Great guys. I had an issue with a plant. They sorted it out very quickly, no fuss. I would recommend them to everyone.

31. März 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your kind words 😊

We’re really glad we could get things sorted quickly for you — that’s always our aim. It means a lot to hear you’d recommend us as well.

Thanks again for taking the time to leave a review, we really do appreciate the support.

All the best,
Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Exellent products

I purchased the chinese elm bonsai tree, looks amasing, full and healthy, excellent pot, item was very carefully packed, very pleased with the purchase thank you.

27. März 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your kind review — it really means a lot to us 😊

I’m so pleased to hear you’re happy with your Chinese Elm and that it arrived looking full, healthy, and well presented. We take a lot of care with packing, so it’s great to know that came across 👍

Thanks again for taking the time to share your feedback — it’s very much appreciated.

Many thanks,
Yorkshire Bonsai 🌿

Bewertet mit 5 von 5 Sternen

Chinese Elm Bonsai

I ordered a Chinese Elm Bonsai, it arrived carefully packaged so that there was no damage to the tree during transit. The tree is beautiful and the instructions are clear, I’m a beginner so this is very helpful!
I also placed an accidental order and emailed them to cancel that order which they did promptly. It was hassle free and communication from them was great.
Would definitely keep ordering from them in the future.

24. Februar 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your wonderful feedback! We’re delighted to hear your Chinese Elm arrived safely and that you’re pleased with your tree. It’s especially lovely to know the care instructions have been helpful as you begin your bonsai journey — everyone starts somewhere, and we’re always here to help along the way.

We’re also glad we could quickly sort the accidental order for you with no fuss. Clear and prompt communication is important to us, so it’s great to hear that reflected in your experience.

We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
Yorkshire Bonsai Team

Bewertet mit 5 von 5 Sternen

Great service and online advice via…

Great service and online advice via their chat line

22. Februar 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you for your kind review! We’re so pleased to hear you were happy with the service and found the advice through our online chat helpful. It’s always one of the team at the other end, so we’re glad the support made a difference.

Kind regards,
Yorkshire Bonsai Team

Bewertet mit 5 von 5 Sternen

Absolutely first class, friendly, courteous and informative customer service.

Well I really cannot fault my visits to Yorkshire Bonsai ! Absolutely first class, friendly, courteous and informative customer service from Paul and Nick - in fact everyone Ive had contact with on the team!
I took my large Ficus for repotting because I was too nervous to do it myself. They gave me lots of advice and guidance on general care, and after a swift guided tour my husband was so impressed (not an easy feat with my Hubby!) that he bought me a small Brush Cherry to come home with ! When I returned 4 days later to collect my tree I was quite overwhelmed with the immediate improvement in it - what a fantastic job they have done! and they gave me additional advice and guidance on how to better care for it moving forward. They even checked out my 3 Acers (which Paul had said I could bring with me) and gave me advice about how to move on with them.
Absolutely Top Class - I'll definietly be revisiting in the future, and checking out the website regularly. Thankyou to Paul and the Yorkshire Bonsai Team - You are Great !

20. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Wow — thank you so much for such a thoughtful and generous review! It truly means a lot to all of us.

We’re so pleased you felt well looked after during your visits. Repotting a large Ficus can definitely feel daunting, so we’re glad we could help and give you the reassurance and guidance you needed. Hearing that you were happy with the transformation when you collected it is exactly what we aim for.

We’re also delighted your husband enjoyed the visit (we’ll take that as a big compliment! 😊) and that a Brush Cherry made its way home with you too. It was no trouble at all to look over your Acers — we’re always happy to offer advice and support (with Liz)wherever we can. :-)

Thank you again for your kind words and continued support.
We look forward to welcoming you back soon.

Kind regards,
Yorkshire Bonsai Team

Bewertet mit 1 von 5 Sternen

Bonsai lost all its leaves and died…

Bonsai lost all its leaves and died within 2 days of arrival and despite following their guidance to revive it they refused to refund or replace

1. Januar 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thanks for your comments. We’re sorry to hear you were disappointed.

Your bonsai was delivered in healthy condition on 16th December 2025 and we didn’t receive first contact until 5th February 2026. We provided significant support and aftercare guidance once you contacted us, but reaching out sooner may have allowed us to help more effectively.

Unfortunately, environmental factors after delivery can cause rapid decline and are outside of our control.

Best wishes,
Team @ Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Really cannot fault - highly recommended

Really cannot fault, my 3rd purchase of a Bonzai Tree ( Brush Cherry / Syzgium ) with matching drip tray from Yorkshire Bonzai - high quality tree looks lovely.
Beautifully packaged and protected for shipping with care.
Arrived in perfect condition.
Recommended

13. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your fantastic review 🌿

We’re really pleased to hear that your third purchase with us has been another great experience. The Brush Cherry (Syzygium) is a wonderful choice, and we’re so glad you’re happy with the quality and how lovely it looks with the matching drip tray.

It’s great to know your tree arrived safely and in perfect condition — we take a lot of care with packaging to make sure every bonsai is well protected during shipping.

Thank you again for your continued support and recommendation.

Best wishes,
Team @ Yorkshire Bonsai 💚

Bewertet mit 5 von 5 Sternen

I’ve now purchased more than one bonsai…

I’ve now purchased more than one bonsai from this company, and I couldn’t be happier with the experience overall.

My original tree arrived in excellent condition, clearly well cared for and thoughtfully packaged. It settled in immediately and is a real pleasure to own — exactly what you hope for when buying a bonsai online.

On a second order, the tree itself was again of great quality, but unfortunately the pot was damaged in transit by the courier. This was clearly not the fault of the seller, and what really stood out was how they handled it.

They responded straight away, were reassuring and knowledgeable, and without hesitation sent a replacement pot, fresh soil, and clear repotting instructions on a 24-hour tracked service so the tree could be dealt with properly.

The quality of the trees, the communication, and the genuine care shown throughout have been outstanding. Buying bonsai isn’t just about the product — it’s about trust and aftercare — and this company excels at both. I wouldn’t hesitate to recommend them and will happily buy from them again.

10. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your wonderful review 🌿

We’re truly grateful that you’ve chosen Yorkshire Bonsai more than once, and it’s fantastic to hear how happy you’ve been with the quality of your trees and your overall experience.

We take great pride in carefully selecting, caring for, and packaging every bonsai, so it’s lovely to know your original tree arrived in excellent condition and settled in so well.

We’re very sorry again that your second order arrived with a damaged pot due to the courier, but we really appreciate your understanding. Making sure you felt supported, reassured, and had everything needed to care for the tree straight away is always our priority.

Your kind words about trust, aftercare, and communication mean a great deal to the whole team. Thank you again for your recommendation — we look forward to welcoming you back for many more bonsai in the future 🌳💚

Best wishes,
Team @ Yorkshire Bonsai

Bewertet mit 5 von 5 Sternen

Very pleased

Both times I have ordered from this company I have enjoyed a very easy and fast customer service from ordering to delivery. There was a vast amount of choice of Bondai trees and when I needed accessories they were easy to choose and buy. I will be going back for more Bonsai if I manage to keep this 1st one alive.

26. Januar 2026
Yorkshire Bonsai-Logo

Antwort von Yorkshire Bonsai

Thank you so much for your lovely review! 🌿
We’re really pleased to hear you’ve had such a smooth experience with us from ordering through to delivery. It’s great to know you enjoyed the choice of bonsai trees and found the accessories easy to shop too.

And don’t worry — keeping your first bonsai alive is all part of the journey! With a little care and patience, you’ll do brilliantly 🌱

We look forward to welcoming you back for more in the future.

Best wishes,
Team @ Yorkshire Bonsai 💚

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