XTRATUF Bewertungen 

177
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’m very happy with XtraTuf products. The build quality is excellent, they’re comfortable to wear for long days, and they hold up extremely well in tough conditions. You can really tell they’re made f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great advice on purchasing with regards to style, intended purpose, size and fit. Excellent quality and the deck ankle high boots have lived up to expectations and the marketing claims thus far and I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Well made: really good fitting, comfortable to wear and easy to put on and get off - no struggles at all, happy to say. Although expensive compared to rival products I was attracted to consider purch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I purchased the size advised by the guidance and the fit was too narrow for me, and I don't have particularly wide feet. This in it's self is not an issue and the boot looked quite good. However, whil... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Stiefelgeschäft
  2. Oberbekleidungsgeschäft
  3. Schuhgeschäft

Vom Unternehmen geschrieben

Over 75 years ago, a boot arrived in Alaska, as rugged and real as the people who live and work there. Like Alaska’s people, those boots did their job no matter what the conditions. Now an Alaskan icon, our XTRATUF boots are 100% waterproof, flexible, and durable – made to keep you dry, stable, and always comfortable. XTRATUF boots have become the badge of ultimate preparedness for the individuals of Alaska, and an essential part of life in the water. With styles for men and women, XTRATUF is built for those who work hard, play harder, and never let the weather get in the way.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

177 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(177)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great boots.

Swift delivery, well packaged and great design! The boots are very comfortable and easy to slip on and off. Love how they look and how easy they are to clean.

22. Februar 2025
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Antwort von XTRATUF

Hi Robin, we are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 1 von 5 Sternen

"Fair wear and tear" failure after a few months light use

Apparently the rubber boot cracking and failing after 3 months of use on rainy days only is considered "fair wear and tear" on £115 Wellies. Happened with both mine and my partners boots. Shame as they are very nice colours but not at £115 for just 3 months wear.

Had given these a great review to friends and family when first purchased these last spring as nice designs, comfortable and easy to take off. Cleaned and stored after a few weeks use until winter and then didn't last long once actually using them :(

Edited to add: xtratuf has responded here to "get in touch with customer services" but it's customer services who already told me its fair wear and tear?!

1. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von XTRATUF

Hi Kelly, we would like to have a further look into this for you so if you have the time please do pop an email across to the customer services inbox and a member of the team will help with this from there (help@xtratuf.co.uk). If you didn't purchase directly from the Xtratuf website, please don't hesitate to get in touch with the retailer who will be happy to assist you further.

Bewertet mit 5 von 5 Sternen

Super comfy and warm boots

My order was delivered really quickly and arrived in perfect condition. The boots are really comfortable and warm while being lightweight. I can't wait to try them out in the cold weather.

15. Januar 2025
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Antwort von XTRATUF

Hi Gemma, we are so glad to hear that you find the Xtratuf boots comfortable! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

You won’t regret your purchase👌

I love my boots. Great fit, quality and great colour. Perfect. Easy to order. I ordered two colours as I was unsure which colour I liked best. Return process was also straightforward. The only thing I would have found helpful, is more pictures of the model actually wearing the boot. There were a lot of the boot itself, but only one pic with the model wearing it. I like to see how an item looks when worn. The colour of the boot also looked very different between the one model pic, and the boot on its own, hence my uncertainty re the colour. This is the one thing you could improve on. But that’s a simple fix. The product itself is 10 out of 10.

17. Januar 2025
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Antwort von XTRATUF

Hi Faith, thank you for the time you've taken to review us, I have passed this invaluable feedback on to the wider team, we really appreciate it and it helps us improve our products. Please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

Grangers rubber boot care

The wellie boot cleaner arrived as described and has worked well. As always it's good to follow instructions carefully to get the best result.

6. Januar 2025
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Antwort von XTRATUF

We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

Absolutely love these boots as an…

Absolutely love these boots as an outdoorsy person these are great for every situation from snow to the beach really good fit and super comfy

19. Dezember 2024
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Antwort von XTRATUF

Thanks Mark, we are so glad to hear that the Xtratuf boots are serving you well. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 1 von 5 Sternen

missing item and no one answers

i placed an order and received it. there is a missing item from the package. I bought 2 of the same thing but only received 1.
I have been trying to contact the company for a day now and no answer, I sent emails, text, chats and stayed on the phone for hours. Still no answer

13. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von XTRATUF

Hi Amanda, thank you for taking the time to leave a review - I can only apologise you haven't received a response from us quite yet. We are working hard to make sure we respond to customers as quickly as we can during our busiest time. I have tried to look for your email in our inbox and an order with your name, but cannot find anything. Please may I ask you to pop an email over to our customer services team (help@Xtratuf.co.uk) as we would like to put things right for you.

Bewertet mit 5 von 5 Sternen

Tip Top

Boots are comfy, fun and functional! Delivered swiftly and no hassle.

9. Dezember 2024
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Antwort von XTRATUF

We are so glad to hear this Billy! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

So far so good.

Previously I've given a poor review for Xtratuf due to poor longevity of boots and poor customer service. After which the company reached out to me to replace my second or third pair of deck boots which cracked over the toes within 6 months. So they pulled it back for customer service, but still no improvement in quality - the replaceet cracked within 3 months. But as I said in that review the boots are really comfy and Xtratuf one of the few companies that provide colourful wellies for grownups. This review however relates to Ice deck boots which I got for Christmas. We are currenlty going through an icey spell and the boots have preformed brilliantly. Feet are warm and I haven't fallen on the ice, which is a great bonus. The boots are rugged, warm and have good slip resistance. The only down side is the limited colour range - something in pink would be great. No idea how long they will ,but currently very happy with them.

5. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von XTRATUF

Hi Tara, thank you for taking the time to leave a review! I am glad to hear the ADB Ice boots are keeping you warm and steady on ice. I have passed this invaluable feedback on to the wider team, we really appreciate it and it helps us improve our products.

Bewertet mit 5 von 5 Sternen

Top Quality boots as always

Top Quality boots as always. I wouldn’t buy anything else.

22. November 2024
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Antwort von XTRATUF

Thanks for being a loyal Xtratuf fan Simon! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 4 von 5 Sternen

6” Ankle Deck Boots

The boots were offered with a great 30% discount when I bought them. They were delivered quickly and, when I needed to make a return the refund was completed without a problem. However, return postage is not free and has to be paid by the customer. For an expensive product this isn’t great. The boots themselves are comfortable and appear to be good quality.

3. November 2024
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Antwort von XTRATUF

Hi Matt, thank you for taking the time to leave this feedback - we really appreciate it. We are working on improving our services and hope to provide better returns in the future. Please bear with us!

Bewertet mit 5 von 5 Sternen

Ice boots

Got the ice boots, brilliant boots!

26. September 2024
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Antwort von XTRATUF

Thanks Rhys! We are so glad to hear this. As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

Best boots ever….

I recently visited Alaska from South Africa and bought a pair of Xtratuf boots. I left them with my daughter in law in Scotland as she just loved them and ordered another pair for myself. So practical and stylish! The best boots ever!

1. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von XTRATUF

We are delighted to hear this, thank you for the review! We shall feed this back to the Product team.

Bewertet mit 5 von 5 Sternen

Very good boots for my work

Very good boots for my work

25. Juli 2024
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Antwort von XTRATUF

Thank you Phil for your comments! We hope the Legacy boots will serve you well! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 5 von 5 Sternen

Great service and product

Great service and product. I had to return some boots due to the size not being quite right. I was refunded very quickly and then I purchased the correct size which was delivered very quickly also.

Early signs are the boots are very comfortable l.

23. Juli 2024
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Antwort von XTRATUF

Thank you for the 5 Star review Chris! As an appreciation for the time you've taken to review us, please check your inbox for a surprise from us!

Bewertet mit 1 von 5 Sternen

Shameful customer service :-(

Failure after 4 months use, no replacement offered! Boots were purchased as a Christmas present. They were great until a crack appeared in the rubber at the front of the boot in less than 4 months. XTRATUF decided that this was ‘fair wear and tear’ so no refund, no replacement. The only thing they did offer was appalling customer support. Shameful customer service, would not recommend at all.

22. April 2024
Bewertet mit 5 von 5 Sternen

The boots are amazing

The boots are amazing! You won't be disappointed... They are SOOOO comfortable and look much better in real life than the picture. I am thrilled with my purchase. Excellent quality too.

29. März 2024

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