I had an issue with my delivery. I don’t know where it went sideways but Yves Rocher replaced the order after I provided the proper paperwork. I had no problem doing that because we want the company t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Mehr ansehen
Tôi đã bị sản phẩm của các bạn mê hoặc, chúng đã làm đôi tay tôi trở nên mềm mại và đôi môi không bao giờ bị nức nẻ tôi yêu thương hiệu Yves Rocher . Tôi đã sử dụng gần 16 năm cho crem dưỡng da tay và... Mehr ansehen
Unternehmen hat geantwortet
I’ve been a customer of Yves Rocher for many years. Your products are amazing and I love how you work with natural ingredients
Unternehmensdetails
Vom Unternehmen geschrieben
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Kontaktinformationen
Vereinigte Staaten
- www.yvesrocherusa.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The products are excellent quality and…
The products are excellent quality and the site navigation is good. I would love to view all of the products available online.

Antwort von Yves Rocher
excellent product
excellent product, with proved results. a little expensive we will appreciate better discounts twice per year or something like that. Thanks for your service.

Antwort von Yves Rocher
I like every product I have purchased
I like every product I have purchased. They work well and no heavy fragrances.

Antwort von Yves Rocher
Website very efficient and transparent
Fast, efficient, transparent, easy to maneuver
Very consistent

Antwort von Yves Rocher
I have been using Yves Rocher products…
I have been using Yves Rocher products since 1984, because my French girlfriend shared/gave me products she brought with her from home.
I've noticed that there have been significant changes in the company's policies and procedures especially the past 6-7 years. Some have created a little sadness for me as a customer.
I always share my love and appreciation for YR with my girlfriends here in the Chicagoland area. I feel that YR is worthy of my time and patronage. I appreciate the soy based ink used on all the printed materials, no testing on animals, growing your own lavender and other plants at the company's own farms in France, the fun discounts, and remembering me on my birthday and anniversary, best of all, I've never had a skin reaction. I have very delicate skin, and allergies.
I am quite disappointed in the way my order gets delivered to me the last 6-7 years. The products are not protected/secured in the box and the box itself is not sealed well. I've had to call and complain that products must have fallen out of the box in transit.
My other major complaint is that trying to get a phone representative is nearly impossible. It took me 3 different trys, ringing/waiting on hold for a combined total of 20-30 mins. Very irritating/ frustrating, all the time, every time I call the past few years.
But, I love YR that much that I'm not going to give up on being on customer. I'm glad I was able to express these opinions because I was wondering if YR didn't care anymore what we customers thought/ felt.

Antwort von Yves Rocher
Good website and somewhat easy…
Good website and somewhat easy checkout. Wish you still sold makeup and nailpolish though!! Very disappointed that you stopped selling those products.

Antwort von Yves Rocher
My auto shipments come in a timely…
My auto shipments come in a timely manner and are always in perfect condition. Have been a customer for many years (1989) and I miss the special little touches Yves used to do.

Antwort von Yves Rocher
Prompt shipping
Prompt shipping. Packaged well. No damages to box or items

Antwort von Yves Rocher
I’ve been a loyal customer over the…
I’ve been a loyal customer over the decade and can’t imagine my skin routine without Yves creams

Antwort von Yves Rocher
Have used your products for over 15+…
Have used your products for over 15+ years and never had a bad experience

Antwort von Yves Rocher
Literally the number one beauty brand…
Literally the number one beauty brand in France.. and probably in the world as well.

Antwort von Yves Rocher
I've been a customer for approx 20 yrs
I've been a customer for approx. 20 years. Obviously I have favorite products that I can't get elsewhere. If I have a question regarding a product, I have always gotten help from your customer service department. Love the products!

Antwort von Yves Rocher
I love the products that I use for my…
I love the products that I use for my hair, and I recently purchased a lemon based perfume of theirs that is exquisite!

Antwort von Yves Rocher
"I absolutely love your products and…
"I absolutely love your products and have been using them for years. I choose them because they’re natural, free from harmful ingredients, and deeply nourishing for my skin. Plus, they smell absolutely amazing! In the summer, I especially enjoy using the shea butter and Monoi.

Antwort von Yves Rocher
Best products chosen
The items received was of great value and use per my personal experience.

Antwort von Yves Rocher
Loving the products I bought so far
Loving the products I bought so far. Good quality reasonable prices.

Antwort von Yves Rocher
Very impressed!
I originally bought the eye cream while in France and was so pleased to see it available in the US. I love the philosophy behind the products and it’s fairly reasonably affordable.
I contacted customer service and they responded promptly and in great detail so I felt comfortable ordering facial moisturizer and serum. A great experience and a great product!

Antwort von Yves Rocher
My original order never showed up
My original order never showed up, but once i let them know they sent out another one. They were helpful and very kind about it

Antwort von Yves Rocher
Wonderful Order
I always know when my order will arrive. It is great to get samples in my package to let me try products that I end up buying

Antwort von Yves Rocher
Always great experience for quality and customer service is exceptional
Always great experience with this amazing brand. The best products, the cleanestand the customer service quick and very responsive. The prices also very affordable.I love everything i ve got do far from them, and recommend this brand 100%

Antwort von Yves Rocher
So funktioniert Trustpilot
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