Yves Rocher Bewertungen 

180
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had an issue with my delivery. I don’t know where it went sideways but Yves Rocher replaced the order after I provided the proper paperwork. I had no problem doing that because we want the company t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Tôi đã bị sản phẩm của các bạn mê hoặc, chúng đã làm đôi tay tôi trở nên mềm mại và đôi môi không bao giờ bị nức nẻ tôi yêu thương hiệu Yves Rocher . Tôi đã sử dụng gần 16 năm cho crem dưỡng da tay và... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I’ve been a customer of Yves Rocher for many years. Your products are amazing and I love how you work with natural ingredients

Unternehmensdetails

  1. Kosmetikindustrie
  2. Kosmetikproduktehersteller

Vom Unternehmen geschrieben

As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

180 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(180)

164 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The products are excellent quality and…

The products are excellent quality and the site navigation is good. I would love to view all of the products available online.

19. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Gina,

Thank you for your feedback. We are glad you enjoy the quality of our products and the website experience. We appreciate your suggestion and will share it with our team.

Bewertet mit 5 von 5 Sternen

excellent product

excellent product, with proved results. a little expensive we will appreciate better discounts twice per year or something like that. Thanks for your service.

2. Januar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi David,

Thank you for your feedback. We are happy to hear you are seeing great results. We also appreciate your suggestion regarding promotions and will pass it along

Bewertet mit 5 von 5 Sternen

I like every product I have purchased

I like every product I have purchased. They work well and no heavy fragrances.

18. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Janet,

Thank you for your kind words. We are glad you enjoy the effectiveness of our products and their light fragrances.

Bewertet mit 4 von 5 Sternen

I have been using Yves Rocher products…

I have been using Yves Rocher products since 1984, because my French girlfriend shared/gave me products she brought with her from home.
I've noticed that there have been significant changes in the company's policies and procedures especially the past 6-7 years. Some have created a little sadness for me as a customer.
I always share my love and appreciation for YR with my girlfriends here in the Chicagoland area. I feel that YR is worthy of my time and patronage. I appreciate the soy based ink used on all the printed materials, no testing on animals, growing your own lavender and other plants at the company's own farms in France, the fun discounts, and remembering me on my birthday and anniversary, best of all, I've never had a skin reaction. I have very delicate skin, and allergies.
I am quite disappointed in the way my order gets delivered to me the last 6-7 years. The products are not protected/secured in the box and the box itself is not sealed well. I've had to call and complain that products must have fallen out of the box in transit.
My other major complaint is that trying to get a phone representative is nearly impossible. It took me 3 different trys, ringing/waiting on hold for a combined total of 20-30 mins. Very irritating/ frustrating, all the time, every time I call the past few years.
But, I love YR that much that I'm not going to give up on being on customer. I'm glad I was able to express these opinions because I was wondering if YR didn't care anymore what we customers thought/ felt.

18. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Marimonica,

Thank you for your long-standing loyalty and for taking the time to share such detailed feedback. We truly appreciate your kind words about our products and values.

We are very sorry to hear about the issues you experienced with packaging and reaching our customer service. This is not the level of experience we want to provide, and your feedback will be shared with our team to improve these areas.

Your trust means a lot to us, and we hope to continue serving you better.

Bewertet mit 4 von 5 Sternen

Good website and somewhat easy…

Good website and somewhat easy checkout. Wish you still sold makeup and nailpolish though!! Very disappointed that you stopped selling those products.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Yves Rocher

Hi Shannon,

Thank you for your feedback. We are glad you found the website easy to use. We also appreciate your comments about makeup and nail polish and will share them with our team.

Bewertet mit 5 von 5 Sternen

My auto shipments come in a timely…

My auto shipments come in a timely manner and are always in perfect condition. Have been a customer for many years (1989) and I miss the special little touches Yves used to do.

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Yves Rocher

Hi Diane,

Thank you for your loyalty over the years. We are happy to hear your orders arrive in good condition. We also appreciate your feedback and understand how those special touches were meaningful.

Bewertet mit 5 von 5 Sternen

Prompt shipping

Prompt shipping. Packaged well. No damages to box or items

19. März 2025
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Stephanie,

Thank you for your feedback. We are glad your order arrived quickly and in perfect condition.

Bewertet mit 5 von 5 Sternen

I’ve been a loyal customer over the…

I’ve been a loyal customer over the decade and can’t imagine my skin routine without Yves creams

18. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Tatiana,

Thank you for your loyalty. It means so much to be part of your daily skincare routine.

Bewertet mit 5 von 5 Sternen

Have used your products for over 15+…

Have used your products for over 15+ years and never had a bad experience

18. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Veronica,

Thank you for your continued trust over the years. We are so happy to hear you have always had a positive experience.

Bewertet mit 5 von 5 Sternen

Literally the number one beauty brand…

Literally the number one beauty brand in France.. and probably in the world as well.

14. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi,

Thank you for your kind words. We truly appreciate your support and are glad you enjoy our brand.

Bewertet mit 5 von 5 Sternen

I've been a customer for approx 20 yrs

I've been a customer for approx. 20 years. Obviously I have favorite products that I can't get elsewhere. If I have a question regarding a product, I have always gotten help from your customer service department. Love the products!

15. Januar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Elaine,

Thank you for being with us for so many years. We are so glad you continue to enjoy our products and that our team has been helpful whenever needed.

Bewertet mit 5 von 5 Sternen

I love the products that I use for my…

I love the products that I use for my hair, and I recently purchased a lemon based perfume of theirs that is exquisite!

15. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Denise,

Thank you for your kind words. We are happy to hear you love your hair care products and your new fragrance.

Bewertet mit 5 von 5 Sternen

"I absolutely love your products and…

"I absolutely love your products and have been using them for years. I choose them because they’re natural, free from harmful ingredients, and deeply nourishing for my skin. Plus, they smell absolutely amazing! In the summer, I especially enjoy using the shea butter and Monoi.

13. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Jelena,

Thank you for your wonderful feedback. We are so happy to hear you enjoy our products and their natural qualities. Your support means a lot to us.

Bewertet mit 5 von 5 Sternen

Best products chosen

The items received was of great value and use per my personal experience.

11. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Webb,

Thank you for your feedback. We are glad to hear the products met your expectations and needs.

Bewertet mit 5 von 5 Sternen

Very impressed!

I originally bought the eye cream while in France and was so pleased to see it available in the US. I love the philosophy behind the products and it’s fairly reasonably affordable.
I contacted customer service and they responded promptly and in great detail so I felt comfortable ordering facial moisturizer and serum. A great experience and a great product!

11. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Joyce,

Thank you for sharing your experience. We are so glad you discovered us and that both our products and customer service met your expectations.

Bewertet mit 5 von 5 Sternen

My original order never showed up

My original order never showed up, but once i let them know they sent out another one. They were helpful and very kind about it

3. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi,

Thank you for your feedback. We are glad we could resolve the issue and get a new order out to you. We appreciate your understanding.

Bewertet mit 5 von 5 Sternen

Wonderful Order

I always know when my order will arrive. It is great to get samples in my package to let me try products that I end up buying

4. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi,

Thank you for your kind words. We are glad you enjoy the samples and that they help you discover new favorites.

Bewertet mit 5 von 5 Sternen

Always great experience for quality and customer service is exceptional

Always great experience with this amazing brand. The best products, the cleanestand the customer service quick and very responsive. The prices also very affordable.I love everything i ve got do far from them, and recommend this brand 100%

8. Februar 2026
Bewertung ohne vorherige Einladung
Yves Rocher-Logo

Antwort von Yves Rocher

Hi Inna,

Thank you so much for your amazing feedback. We are delighted to hear you enjoy our products, service, and value. Your recommendation means a lot to us.

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