Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Out of principle I choose not to gamble, except on very rare occasions (such as a family World Cup, sweepstake, costing £1). When I mentioned this to their representative I was pleasantly surprised b... Mehr ansehen
Unternehmen hat geantwortet
A polite response on the phone and straight forward information given in an efficient manner. I didn’t feel pressurised at all and really there was nothing to lose. I have been offered a further 10 f... Mehr ansehen
Unternehmen hat geantwortet
Spoke to a lovely person who explained everything and how it worked. Highly satisified with it all and eould recommend
Unternehmensdetails
Kontaktinformationen
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , Vereinigtes Königreich
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
Das sollten Sie wissen
4,4
Hervorragend
1086 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The lady that rang me was friendly
The lady that rang me was friendly, polite
I remember we had general chit chat so easy to talk to.
Can't remember the day, sometimes in may o think
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and friendly
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The agent was pleasant
The agent was pleasant, informative and patient. No complaints.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
What can I say
What can I say, very good service thankyou
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Free tickets
Free tickets, from magazine. Communication only what's needed, I haven't noticed more spam in my email in box.
A polite follow up call, no complaints.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
My experience was good the lady I…
My experience was good the lady I talked with was very helpful, no faults.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The lady was very helpful
The lady was very helpful, as i didnt really understand it, and thought it was a scam, but she explain it to me until i understood, i even called her the next day, to prove it wasnt a scam, and she was still very patience with me.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
The person I spoke to was informative…
The person I spoke to was informative and talked me thought the whole process
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Great service and ten free lines from the Lotto
A great experience with Yourlottoservice UK Ltd . A very polite gentleman from this service phoned and asked if I would like 10 free lines for the lotto - I thought it was too good to be true but they came through in an email. I didn’t win but had ten chances that I didn’t pay for. No further emails received. I’m glad that I answered the phone. Thank you Lotto service.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Really good adviser no.pressure didnt…
Really good adviser no.pressure didnt cost me a penny
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Simone and effective.
Free tickets, from magazine. Communication only what's needed, I haven't noticed more spam in my email in box.
A polite follow up call, no complaints.
Might even take it as my way of playing the lottery.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Professional
Very polite, bubbly personality it was nice and reassuring to hear a friendly voice.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Friendly helpful staff.
Friendly helpful staff.
An easy way to play the lottery.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Free lines!
I was contacted by an articulate friendly man in connection with the lottery. He explained that I was entitled to some free lines which I gladly accepted. However I was expecting a catch and when he mentioned that I could buy more lines I declined. He was not pushing or 'hard selling ' and that was that. I just had my free lines which sadly didn't win!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Absolute Bellshit about 4.4 prey on…
Absolute Bellshit about 4.4 prey on vulnerable people try to cancel to be told 3 months at 54.00 will come out there bank account. NEEDS SHUTTING DOWN NOW!!!!!!. Now rang me about this review to say the third payment wont be taken out saying how did we know she's vulnerable we cant ask that like I cant ask my grandfather who has altzimers? And saying your sister has won £3. Then asking me to take this review down
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Dawn Denman-Jones
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
Dear Dawn Denman-Jones
Thank you for taking the time to speak with us and for bringing your concerns to our attention. We are very sorry to hear about your experience and understand the frustration this situation has caused.
We take matters like this seriously, particularly where there may be concerns around vulnerability, and we appreciate you highlighting this to us.
Following our recent conversation, we are pleased that we were able to discuss the matter. We understand that this has now been brought to a satisfactory close, and we appreciate you giving us the opportunity to address your concerns directly.
If you have any further questions or need any additional support, please do not hesitate to contact us.
Kind regards,
YLS Team
Please steer clear of this company I…
Please steer clear of this company I initially had a phone call from this company in Feb.
I was not informed i would need to pay monthly. Since Feb this company keep trying to take £54 per month from my bank
I have spoken to them on the telephone when the woman was very abrupt telling me they will not stop until I make 3 payments, I explained I am on benefits and a pensioner but they just said they will continue to try to take money until I make 3 payments Appaling
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
We sincerely apologise for any misunderstanding when registering with us.
To give you a further insight into the registration process.
Upon calling, ten free lines, in a syndicate of fifty players, are granted, without any prerequisites and at no cost, as advertised.
When you called to register, our consultants were then able to invite you to participate in different professional syndicates, which will involve costs. These syndicates are based on the UK lotteries, and customers can play over 1,000 lines a month on a subscription basis. Lottery tickets are purchased from a UK Lottery operator. In this case, we also ask the customer for payment details.
The initial play period is for 3 months and you can give notice to cancel up to 14 days prior to the next play period. All details about the purchase was sent by post.
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
Friendly representative of your lotto
Friendly representative of your lotto , gifted 10 free tickets , not much more to say .
liam
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Tread carefully ... and do your research.
I received a letter as a 'regular national lottery player'. I don't play the lottery so immediately spotted not necessarily a scam, but a subtle way of pulling people in to regular, and possibly unaffordable, gambling. Persuading people to sign up by offering rewards and being nice on the phone rather than a hard sell. There is information publicly available about the company's profits on the Companies House website which shows they are doing very well from this strategy.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Rebecca Elliott,
To give you a further insight into the registration process.
Upon calling, ten free lines, in a syndicate of fifty players, are granted to the caller, without any prerequisites and at no cost for the customer, as advertised. Any winnings above £2.00 per person are fully distributed to the winners. In order to be able to communicate with the customer and to fulfil the legal obligations of required minimum age of 18, we ask the callers for personal information like name, address and date of birth. No bank details are asked or noted. The customers do receive all details about their Free Lines by post or email within 3 working days after the call, in time for the draw they participate in. There are no further calls or emails to these customers unless they win and no costs involved.
When a customer calls to register, all consultants are then able to invite the customer to participate in different professional syndicates, which will involve costs. These syndicates are based on the UK lotteries, and customers can play over 1,000 lines a month on a subscription basis. Lottery tickets are purchased from a UK Lottery operator. In this case, we also ask the customer for payment details. The initial play period is for 3 months and Customers can give notice to cancel up to 14 days prior to the next play period. All details about the purchase inclusive of the information about the
14-day cooling off period are sent to the customers by post.
Kind Regards,
Your YLS Team
There are no publicly verified reports…this is just a big joke
There are no publicly verified reports or official press releases of anyone winning a massive, life-changing jackpot (such as millions on the EuroMillions or Lotto) exclusively through Your Lotto Service.While the platform features customer testimonials on their website citing "small wins" and "nice little wins" on their free promotional lines, large-scale UK lottery jackpots are typically won through direct play on the official National Lottery website, official apps, or authorized physical retailers.If you are participating in any syndicates or lotteries, you can verify your official results by checking the National Lottery Results checker. Be sure to carefully review the terms of any third-party subscription service to understand how they process and pay out prize money.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Dear Miss Samantha Hillman,
Thank you for sharing your concerns. While we haven’t had a jackpot‑level winner just yet, we do have thousands of happy customers playing in our syndicates every month, many of whom enjoy regular smaller wins.
To ensure complete accuracy and transparency, all winning results are checked by an independent adjudicator before any payouts are made.
All of our full terms and conditions are available on our website, and also sent out to each player upon registration, and we always encourage players to review them so they understand exactly how our syndicates work.
Kind Regards,
Your YLS Team
The James Stewart view.
Mostly good reviews and doubtless pleasant folk to deal with.
If as many as one or two subscribers actually win something, then I might subscribe myself. Until then, it seems just so much hooey, as Jimmy Stewart would have said.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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