It was a pleasure working with Amy on my re-mortgage. She kept me updated on progress throughout, providing reassurance when things were in hand, and explaining clearly and promptly when there were ac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The process was simple from start to finish. The platform was easy to follow and regular communication kept us up to date throughout. Our case manager was very responsive and great to deal with. Your... Mehr ansehen
My experience was smooth and easy. I love the way they communicated with me, gave me time to understand and answer my questions easily. Great staffs and one thing you can’t take from me is that they w... Mehr ansehen
Hassle free experience, did all the heavy work and just informed me via email and their portal what documents they needed. Sofia was especially helpful and always responded quickly to any queries I ha... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.
Kontaktinformationen
12 East Port , East Port House, KY12 7JB, Dunfermline, Vereinigtes Königreich
- 0344 576 7777
- enquiries@yourconveyancer.co.uk
- www.yourconveyancer.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Very convenient and easy to use service…
Very convenient and easy to use service with great communication. Thanks for everything.
Great conveyancing team made a…
Great conveyancing team made a remortgage on a property I purchased at a auction
The links and communications are quick and helpful would recommend this company was great no complaints
Fantastic support with my re-mortgage
The whole process was made very smooth from the start and any queries i had were answered the same day. I received regular updates on the progress of my application and was advised on any outstanding tasks. I was very impressed with the support i received and i would highly recommend to anyone going through their re-mortgage.
Great service
The service from the company, especially from Lauren Spink, was fantastic. Always very polite and prompt in responding and able to explain everything we wanted to know.
Excellent service
Excellent service - Jess Bainbridge went above and beyond on numerous occasions. Her communication was extremely good and she even responded to emails out of hours on occasions. She was at all times professional and courteous in her communication. I fully appreciate that she was acting on behalf of the mortgage company but that didn't stop her from gently advising and guiding me through the process. The process seemed very daunting at first but a little kindness and humanity goes a long way - thank you Jess.
The weekly status updates were helpful…
The weekly status updates were helpful to understand any items outstanding from me. Jennifer was prompt throughout the process with her responses to my questions and requests for clarification.
We used Brian for our sale and purchase…
We used Brian for our sale and purchase and he was brilliant, helpful and communicative. Thankyou Brian… would recommend to a friend
Remortgage
Aisha and the team were extremely efficient and the whoe process of remortgaging went smoothly. We really appreciated the regular updates.
We will continue to use Your Conveyancer in the future as they always offer fantastic service.
Allayed our fears about Conveyancing
Before we started the process of purchasing our house, we heard so many horror stories about solicitors and how they delay the process and so on but Your conveyancer has allayed all that for us.
We had the pleasure of working with Tom
of Your Conveyancer and it was such a breeze! He was calm through the process and when I felt like we had hit a brick wall with the seller and put a call through, he will handle it calmly offering professional advice which comes from experience and in a minute, we feel back in control. If I am being honest, I would say our fear delayed completion but even at that, from contact till completion was less than 12weeks (again because we were scared as it should be, FTB 😁 )
Can’t fault them, communication was good, emails and reminders were timely and we knew exactly what stage we were at every single time. All round 5 stars, brilliant service!
Mortgage renewal and addition of a borrower.
I was frequently informed of the milestones that were reached at each stage.
The information given was always accurate and up to date.
Alison was always reviewing what needed to be done.
Stress free Remortgage
By far the most stress free Remortgage / House purchase I have ever done. Your Conveyancer handled the whole process from start to finish, kept me regularly updated and were very quick to respond to queries. Thanks especially to Sarah. I would highly reccommend.
“Highly recommend
“Highly recommend! This was my first time navigating a remortgage, and I was initially anxious due to negative things I’d heard about free legal services. Thankfully, Keith Fearnley was fantastic. He took my request to have everything completed by September 1st and hit the deadline seamlessly. Communication was prompt, professional, and clear from start to finish. I wouldn't hesitate to use this service again.”
Everything worked very well
Everything worked very well. There was regular and clear email\text communication and prompt feedback on queries. Once we did need to speak on the phone and that was very easy too. In all, very impressive.
Excellent service
Both Lewis and Stacey were excellent in their handling of our Mortgage. Thanks.
Very smooth regular updates and…
Very smooth regular updates and questions answered within the hour.
Very helpful
Very helpful. They said regular emails keeping you updated. They are very responsive when you contact them.
Helpful and smooth process
The whole process was very smooth from start to finish. The online portal was easy to set up and use, and meant that all our documents could be submitted easily. Our caseworker was incredibly efficient and usually checked the documents we had submitted within 24 hours. The team made a stressful experience as smooth and seamless as possible. I would definitely recommend Your Conveyancer; we will be using them in the future.
I was assigned to Sarah from Your…
I was assigned to Sarah from Your Conveyancer as part of my remortgage. She was amazing from start to finish. The way I was kept up to date weekly was brilliant. Even if I asked “ what I thought was a stupid question” she would respond in terminology I understood. She was clear and concise with dates and information as well as the deadline for completion. When I needed to delay she advised me how to do this.
Would highly recommend. Thank you
Your Conveyancer did a great job…
Your Conveyancer did a great job handling the sale and purchase of our previous address and current address. All matters were concluded in a professional manner and staff were very helpful throughout the conveyancing process. We were very satisfied with the service provided.
Great service
The app/management system works really well and is clear for checking or tracking every tiny update or interaction.
This company obviously prioritises customer services of huge importance. Lauren Spink was my contact, and she was fantastic. Responsive, helpful and and was eager to answer all questions in a timely fashion. Our case was completed very quickly as a result.
Its refreshing to discover a conveyancing company that clearly place high value on customer service, as many of my previous experiences with conveyancing firms over the years has normally been a challenge.
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