YOR Car Hire Bewertungen 114

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our second time using this company - the reviews speak for themselves. Super easy location by the arrivals / departures, excellent speedy service, all the staff have been friendly and helpful. Makes c... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Hired a car for 3 weeks from Faro airport, Portugal, no issues. Cheaper than other suppliers. Instructions to pick up car could be a bit clearer (go to T4 car park and find the booth), but pickup... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tout c’est très bien passé aussi bien à la prise qu’à la restitution de la voiture Pas de mauvaise surprise, ni coût supplémentaire contrairement à la concurrence. Très pratique aussi la location à l’... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tijdens onze vakantie aan de Algarve zijn we door een scooter aangereden. YOR CAR Hire zorgde voor backup, gaf tips (verlaat nooit het ongeval voordat de politie is geweest) en zorgde dat ik de volgen... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mietwagenanbieter

Vom Unternehmen geschrieben

Established in 2003, YOR Car Hire is one of the most experienced and reliable car rental companies in Portugal, offering high-quality car hire services across the Algarve, including Faro Airport, Carvoeiro, Alvor, Praia da Rocha, and Lagos. With over 20 years of experience, we’ve built a reputation for providing fast, affordable, and fully digital car hire that puts customer convenience first. Whether you're arriving at Faro Airport or already staying in the Algarve, we make the process simple with our online check-in system, paperless contracts, and quick vehicle delivery — no queues, no delays, no hassle. Our modern fleet includes a wide range of vehicles to suit every type of traveler, from economy cars and family-friendly vehicles to automatic rentals, SUVs, and hybrid models — all maintained to the highest standards for comfort, safety, and reliability. What sets YOR apart is our commitment to digital innovation and outstanding customer service. We're proud to be one of the few car hire companies in Portugal offering a completely digital and eco-friendly rental experience, with all reservations, check-ins, and contracts managed electronically — saving you time and reducing environmental impact. We offer: Car hire at Faro Airport with fast pick-up and drop-off Car rental delivery throughout the Algarve Transparent pricing with no hidden fees 24/7 customer support and roadside assistance A simple and secure online booking process Our dedication to excellence is reflected in our hundreds of 5-star reviews on Google and Trustpilot, where customers consistently praise our speed, reliability, and professionalism. If you're looking for car hire in the Algarve, or need a rental car at Faro Airport, choose YOR Car Hire — where every minute of your trip matters. Book online today and enjoy a seamless, stress-free start to your journey in Portugal.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

114 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Alle Sprachen

Bewertet mit 5 von 5 Sternen

Repeat customer

Our second time using this company - the reviews speak for themselves. Super easy location by the arrivals / departures, excellent speedy service, all the staff have been friendly and helpful. Makes car hire less stressful than it can be! Highly recommended.

17. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Experience from Start to Finish

Excellent service and a smooth rental experience. The staff were friendly, the pickup and drop‑off were quick, and the car was in perfect condition. Great value for money. I will definitely rent from them again!

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad experience

Bad experience. Fist not a VW polo but Citroen C3 wit more damage than on the agreement. Secondly deposit issues; was €500 creditcard (but forgot pincode) so with direct debit was it €1600. But no worries ‘ good deal” just pay insurances ( equal to rental value!) than €500 is okay also. Fuel at start only 1/8 and now back from holidays but deposit hasn’t been transferred back. What a poor service! Never again

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service from Joao as always.

Excellent service from Joao as always.

23. November 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Dear Darren,

Thank you very much for your kind words.
We are delighted to hear that Joao provided excellent service, as always.

It will be a pleasure to welcome you again on your next visit.

Kind regards,
Eva
YOR car team

Bewertet mit 5 von 5 Sternen

Top et pratique

Tout c’est très bien passé aussi bien à la prise qu’à la restitution de la voiture Pas de mauvaise surprise, ni coût supplémentaire contrairement à la concurrence. Très pratique aussi la location à l’aéroport sur parking P4 donc sans prendre une navette. Merci à Andrei pour sa gentillesse et son professionnalisme.

6. November 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Chère Christelle,

Un grand merci pour votre retour très positif.
Nous sommes ravis que tout se soit parfaitement déroulé, tant lors de la prise en charge que lors de la restitution de la voiture, et que vous ayez apprécié notre service sans surprise ni coût supplémentaire.

Nous transmettons vos remerciements à Andrei pour sa gentillesse et son professionnalisme.
Ce sera un plaisir de vous accueillir à nouveau lors d’une prochaine visite.

Cordialement,
Eva
YOR car team

Bewertet mit 5 von 5 Sternen

Alles goed goed geholpen door Joeo

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von YOR Car Hire

Beste,

Hartelijk dank voor uw positieve feedback.
We zijn blij te horen dat alles goed verliep en dat u goed geholpen bent door ons team.

We hopen u in de toekomst weer te mogen verwelkomen!

Met vriendelijke groet,
Eva
YOR car team

Bewertet mit 5 von 5 Sternen

Top-Notch Car Rental in Faro

I rented a car from Yor Car Hire Faro and was extremely satisfied from start to finish.
The communication before my trip was clear and helpful, pickup was quick and easy, and I got all the information I needed right away.
During my stay, I had a flat tire, and the support was truly excellent – fast, kind, and solution-oriented. The return of the car was just as smooth.
The team is exceptionally friendly, professional, and caring.
Great price-performance ratio and overall a wonderful experience.
Highly recommend – thank you, Yor Car Hire team! 🌟

23. September 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Dear Manuela,

Thank you very much for taking the time to share such a detailed and positive review.
We are truly delighted to hear that you were satisfied from start to finish, from the clear communication before your trip to the smooth pickup and return process.

We are especially glad that our team was able to support you quickly and efficiently during the flat tire situation. Your kind words about our friendliness, professionalism, and care mean a great deal to us.

Thank you for recommending Yor-Car. It would be a pleasure to welcome you again in the future.

Kind regards,
Eva
YOR car team

Bewertet mit 5 von 5 Sternen

Nice Guys

Nice Guys, everything worked fine. Joao was very kind

6. Oktober 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Dear Robert,

Thank you very much for your kind feedback.
We are happy to hear that everything worked fine and that you had a positive experience with our team.

We hope to welcome you again in the future.

Kind regards,
Eva
YOR car team

Bewertet mit 5 von 5 Sternen

Autohuur

Wij komen al jaren in de Algarve en huren altijd een auto bij Yor-Car.

29. September 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Beste Jan,

Hartelijk dank voor uw trouwe vertrouwen en uw vriendelijke woorden.
Het doet ons veel plezier te horen dat u al jarenlang voor Yor-Car kiest tijdens uw bezoeken aan de Algarve.

Wij kijken ernaar uit u ook in de toekomst opnieuw van dienst te mogen zijn!

Met vriendelijke groet,
Evan
YOR Car Team

Bewertet mit 5 von 5 Sternen

YOR Car Hire Faro airport.

Good quality car and our dropoff contact was kind enough to take us to the bus station. 5 stars just for that.
Word of advice, check that your fuel gauge and the damage report file correspond, before leaving the airport. The report file said 1/4 of a tank, but it actually on "refuel".

20. September 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Dear Bogdan,

Thank you very much for your kind review and for rating us.
We are delighted to hear that you were happy with the car quality and that our colleague was able to assist you with the transfer to the bus station.

We also appreciate your advice regarding the fuel gauge and the damage report. Your feedback is very important to us and helps us improve our procedures to ensure clearer information for future customers.

It would be a pleasure to welcome you again on a future visit.

Kind regards,
Eva
YOR Car Hire

Bewertet mit 5 von 5 Sternen

Ultimately great customer service

After a somewhat rough start due to a misunderstanding, YOR made sure to rectify the mistake with impeccable after sales customer service. I will definitely book again with them as the cars are in pristine condition and the procedures fairly straightforward. One great asset is the location at the airport as opposed to having to take a shuttle bus somewhere, which is a great benefit and makes getting the car and especially returning it very easy indeed. To be recommended!

16. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi,

Thank you so much for your thoughtful review. We’re sorry for the initial misunderstanding, but delighted to hear that our team could turn it around with the right support. It’s wonderful to know that you appreciated the condition of our cars, the straightforward procedures, and especially the convenience of our airport location.

Your recommendation means a lot to us, and we truly look forward to welcoming you again on your next visit to the Algarve.

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

Backup, tips en snel een ruilauto

Tijdens onze vakantie aan de Algarve zijn we door een scooter aangereden. YOR CAR Hire zorgde voor backup, gaf tips (verlaat nooit het ongeval voordat de politie is geweest) en zorgde dat ik de volgende dag een andere auto toegewezen kreeg. Dank voor het vertrouwen!

11. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi,

Thank you so much for your kind words and for sharing your experience. We’re really sorry to hear about the accident, but very glad that you were safe and that our team could support you in such a stressful situation.

It means a lot to know that you felt taken care of and trusted us. We’ll always be here to help and make sure you can enjoy your holidays with peace of mind.

Warm regards,
Eva – YOR Car Hire

Bewertet mit 4 von 5 Sternen

Pavlo assisted me and my kids with…

Pavlo assisted me and my kids with hiring. He was clear and patient with information, even though the desk was very busy he was calm and professional.
I was hoping for my deposit to be returned upon handing back the keys, but he said it would take 2 weeks to return! This was disappointing. I wil give 5 stars when my deposit is returned.
Thank you Pavlo Kondratiuk.

30. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi Elizabeth,

Thank you so much for your kind words about Pavlo! We’re delighted to hear that he was clear, patient, and professional while assisting you and your kids.

Regarding the deposit, as stated in our terms and conditions, it can take 10–14 working days to be returned. This is because we need to wait to ensure there are no possible fines or highway charges in Portugal before releasing it. We completely understand that this can be disappointing, and we really appreciate your patience.

We look forward to returning your deposit soon and hope to welcome you back for another great experience.

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

Really easy to hire a car from YOR Car…

Really easy to hire a car from YOR Car Portugal. We were in our hire care within 10 minutes of arriving at the desk. Only 5 minutes walk from the terminal. Highly recommend. Our car hire was 300 euro (includes all insurance), the same car hire with Avis would have cost 500 euros without the extra insurance.

22. Juli 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi James,

Thank you so much for your lovely review! We’re really happy to know that everything was quick and smooth for you, and that you felt good value choosing YOR Car Hire. It means a lot that you recommend us, and we’ll be here with a smile to welcome you back on your next trip to Portugal.

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

joao

joao

good and uncomplicated rental

7. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi Sandro,

Thank you for your kind words! We’re so glad to hear that your rental experience was smooth and uncomplicated. That’s exactly what we aim for. We look forward to welcoming you again on your next visit to Portugal!

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

perfect service Joao

7. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi Bruno,

Thank you so much for your kind review! We’re thrilled to hear that you found our service perfect. I’ll be sure to pass on your kind words to João as well — he’ll be very happy to know he made a difference. We hope to welcome you again soon!

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

We had a fantastic time hiring our car…

We had a fantastic time hiring our car through YOR car hire at Faro airport. Joao was great to deal with and I highly recommend using these guys. We do all the time.

3. August 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi there,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a fantastic experience with us and that João was able to make everything smooth for you. It means a lot that you recommend us and keep coming back — loyal clients like you are what keep us motivated every day. We can’t wait to welcome you again at Faro Airport!

Warm regards,
Eva – YOR Car Hire

Bewertet mit 5 von 5 Sternen

YOR Car Faro

Joan was very good and so was the car!

31. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von YOR Car Hire

Hi there,

Thank you so much for your kind words! We’re very happy to hear that you were pleased both with the car and with the service from Joan. We’ll make sure to share your feedback with him — it will surely make his day! We look forward to welcoming you again soon.

Warm regards,
Eva – YOR Car Hire

Bewertet mit 1 von 5 Sternen

Extra cleaning cost

I was renting a Minicooper in Faro and they charged me extra cleaning while returning. I was telling them the car is not extra dirty, but they said I should have vacuum clean it before returning. I have never see something like that before.

29. Juni 2025
Bewertung ohne vorherige Einladung
YOR Car Hire-Logo

Antwort von YOR Car Hire

Hi Jakub,

Thank you for sharing your experience. We’re sorry to hear that you were unhappy with the cleaning charge. Our policy, as stated in our terms and conditions, is that cars should be returned in the same general condition as they were handed over.

We always try to be flexible for minor cleaning issues, but in cases of excessive dirt, a small fee may apply. We completely understand that this can be surprising and appreciate your feedback, as it helps us improve our communication with customers.

We hope to have the chance to welcome you again in the future and provide a smoother experience.

Warm regards,
Eva – YOR Car Hire

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