A job well done. Fourth time lucky!
I speak of my experience…
I’ve had a recurrent wet patch on a bedroom wall since buying my house six years ago. Over this period of time, three roofers had offered solutions-all pointing to the chimney stack being the source-mortar, lead and latterly, a broken cap. After prolonged episodes of heavy wind and rain, the patch always reappeared and now patches on the ceiling were evident. I phoned three roofers. Only Work Smart returned the call and booked a time to come and assess the issue. After looking at the internal damage, a live video was taken of the roof with tiles lifted along one gulley (my roof is side on to my terraced house). Inadequate overlapping of tiles, breaking down of stained wet membrane, no block to the rush of rainwater going under the bottom row of tiles- all pointed to inferior work paid for by previous owners of the house. I accepted the fair, average quote based on three others. The roof was immediately secured against incoming storms with temporary waterproofing on 24th November. Scaffolding was erected two days later. On 27th, supplies were delivered, tiles removed and good quality waterproofing secured the building against further heavy rain expected over the next few days. On Monday 1st December, in drizzly rain and winds, a six man team worked flat out to finish the job- limiting rain ingress-tiling and clearing up materials as they went. I was kept informed by live videos and phone calls from beginning to end. Carl and his hard working, friendly, personable team were efficient and gave me no cause to doubt their ethics or work standards. Eight days after quoting, delayed by material sourcing, team rescheduling and bouts of very heavy rain, my roof was finished and site cleared (bar scaffolding which took another week due to conditions).
Despite more ‘weather’ my wet patch is now a dry stain and I have every confidence, at last,
in a roof that can cope with the worsening of weather to come.
Work Smart advertise their presence with orange vans, uniforms and are proud of the work they do.
1. Dezember 2025
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