HEASANDFORD CAR SALES Bewertungen 

93
•
TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Ensure that your warranty is activated before delivery/pick up. There is a fault with mine and the warranty company has no record of the car 😑

Bewertet mit 1 von 5 Sternen

DO NOT BUY!! They state free delivery and then ONCE YOU'VE PAID, contact you saying their delivery truck isn't working and ask you to pay a delivery fee for another company. The vehicles th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Widowhillcars helped me secure a quality second hand car for my parents who didn’t want to spend the earth and had a vehicle which was not cost effective to re test. They were professional and extreme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Purchased a Mazda 7 seater delivered to house Car unroadworthy with broken rear arm Corroded sub frame ,leaking fuel lines ,corroded brake lines Supplied with years mot and turned up with 3 mon... Mehr ansehen


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

93 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,4

Alle Bewertungen

(93)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Purchased my first car from widowhill…

Purchased my first car from widowhill cars, received excellent service and the car was in brilliant condition as described. Will definitely come back and recommend to friends and family.

1. März 2025
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Anam, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 1 von 5 Sternen

Shocking, staff are arrogant, cars are battered

“Quality used cars” it says on their sign, clearly not, they buy cars that are battered from auction, then do as little as possible work to make them just about road worthy!, they do not deal with females, they have no respect, just pure arrogance, had my car for 6 weeks, tracking needed doing soon as I got the car, suspension also, needed a new alternator belt and got told they can’t do anything until it snaps, well today was the day, the alternator belt snapped and I got stuck on a level crossing(train tracks) luckily I was pushed off them, they constantly tell you to go through warranty if you have a problem, but claims on their website that the cars have been “multipoint inspected” I shouldn’t be ringing the warranty company up a week after buying it for something that was already a problem. Wouldn’t advice anyone to buy cars off them especially if your a female! They’ll fob u off once youve given them money!

1. März 2025
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Hello, we are sorry to read your review as this is certainly not reflective of the service we strive to offer. We have checked and unfortunately we haven’t been able to locate you on our system or a viewing booked under your name so please dont leave a review if havnt been to see any of our cars or visited our showroom to buy from us, as we sell over 50-60 cars a month and every car is prepped to the highest standards and every car is hand picked by our buyers team and on top we have 2 prep centres to prep all cars to the highest standards and so please check you review again to make sure your leaving it for the rite company thanks

Bewertet mit 1 von 5 Sternen

atrocious business practices

atrocious business practices.

Had issues non stop. They had sold many dodgy cars under the name redrose cars and had rebranded under this new company. coolant issues, boot leak and they scammed me out of £900 for a warranty that is not valid.

Would not recommend. Avoid at all costs

In response to your reply. I know you used to be redrose cars as many of your reviews have showed this and the warranty company has told me this and claimed that since you have changed company name after liquidation that my warranty is now void. Absolute disgrace.

Don’t go here

31. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thanks for your review, ED- although you have reviewed the wrong business as we don't have a customer with your name. Additionally, all our cars are purchased with great care, mileage checked and inspected before sale so this definitely isn't us. We would respectfully request you remove your review. Thanks.

Bewertet mit 5 von 5 Sternen

Purchased my mini from widdowhill cars

Purchased my mini from widdowhill cars, and really pleased with my purchase, good service and very helpful and would recommend them

2. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Barry, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 5 von 5 Sternen

No Messing About 💯

Deal partially done while i was away on Holiday.
Took the car on a test drive on arrival , no messing about. Deal done and dusted in 10 mins .
Happy customer
Good customer service
Fingers crossed the car is good to me

i’ll rate them 10/10
Nice and friendly mechanics too

12. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Dee, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 4 von 5 Sternen

I bought a car around 6/7 months ago…

I bought a car around 6/7 months ago and snice that point my rear shock absorbers have broke free of the body took to two different mechanic who both have told me that the bit of the car it’s attached to is heavily corroded bearing in mind it came with 12 months mot and it wasn’t on advisory,rang them up to explain they said not there problem it was fine when sold when asked more questions they told me to fxxk off and put phone down

30. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS

Bought a Volkswagen Tiguan from their website. Listing stated ‘no knocks or bangs. Excellent condition inside and out.’ Car arrived with a knocking sound on the left side, highly worn tyres, cracked number plates, scratched windscreen, smashed front grill and over 1000 extra miles on the clock than what was stated. The same day I requested to return and the owner stated ‘I’ll sort that out for you’ then proceeded to ignore all my messages and calls. To the point I had to contact on another phone number and then received excuses such as hospital appointments and staff holidays. Still waiting for a confirmed date for collection or even a message of acknowledgement. Have had to start going down the legal route which is extra hassle no one needs. If you value good customer service and a genuine dealer who cares about quality and after care. Then go elsewhere. The worst service I’ve ever received. If they comment saying this is a false review- I’ve put my sales invoice that was provided by them as my account picture.

Below reply is a lie
1.) never threatened anything about reviews
2.)- they have not declined to collect and the law under the consumer rights act 2015- if the car sold is faulty as you’ve admitted below, the buyer has 30 days to return for a full refund. I requested a refund about 4 hours after delivery and have it all documented.
3.) sales manager hasn’t tried to explain anything. Ignores my messages and calls and comes up with excuses. The last contact I had was that the return would be sorted but the driver was on holiday.
4.) shows how good the customer service is when I find out they are declining the return and breaking the consumer rights act by commenting on a review instead of replying to my emails, texts or calls.

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Hi Jack- thanks for your review.

While we would agree that some of the items you have mentioned should have been picked up prior to delivery, we did offer to have the items you mentioned at the time fixed to your satisfaction. Unfortunately, you simply wished to return the car without giving us the opportunity to do so, presumably because you felt you had made the wrong choice which you did allude to. We'd like to point out that there many inaccuracies in your review and also that you did threaten to use bad reviews and social media to force us to to take the car back - something we were not legally (nor did we feel morally or professionally obliged to do, given the circumstances), particularly as the car was in very good condition. As our sales manager explained, we can't simply take cars back because someone has a change of heart when it has been registered to a new owner and driven.

We're sorry you are not happy, but are sure you will understand why we took the course of action we did.

Bewertet mit 1 von 5 Sternen

Previously redrose cars Ltd!

Previously redrose cars Ltd!!
I’ve just come to sell my car and there is outstanding finance!!

30. Juli 2024
Bewertung ohne vorherige Einladung
HEASANDFORD CAR SALES-Logo

Antwort von HEASANDFORD CAR SALES

Hi Emily - frustratingly for us, we have established that this is a fake review. trustpilot won't take it down - even more frustratingly, given the circumstances! We welcome reviews, good or bad, just not fake. We've looked into this and you categorically haven't bought or even tried to buy a car from us. Hopefully you'll buy something from us in the future and edit your review. We look forward to serving you for real in the future. 😉

Bewertet mit 5 von 5 Sternen

I recently purchased a vehicle and I…

I recently purchased a vehicle and I couldn't be happier with my experience. From start to finish, the entire process was seamless, professional, and enjoyable.

The salesperson went above and beyond to ensure I was satisfied. From my first inquiry to driving off the lot, he was attentive, knowledgeable, and genuinely cared about my needs. He patiently answered all my questions, provided detailed information about various models, and never once made me feel pressured.

The quality of the vehicles is top-notch. Each car is meticulously inspected and maintained to ensure customers drive away with peace of mind. I am thrilled with the condition and performance of my new car and feel confident in its reliability.

Overall, my experience was outstanding. They made the car-buying process enjoyable and stress-free. If you're in the market for a vehicle, I highly recommend visiting them. You won't be disappointed!

14. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Amelia, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 2 von 5 Sternen

brilliant service just bought my corsa…

brilliant service just bought my corsa and the car is as described, the bodywork and interior is like new really impressed and will highly recommend

6. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Harry, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 1 von 5 Sternen

Previously Redrose Cars Ltd who…

Previously Redrose Cars Ltd who disappeared overnight owing hundreds of £'s to people AND selling faulty cars. Yes the service and initial sale is 100% but soon after the car shows faults, fake MOTs etc etc which costs hundreds to repair. I was a genuine buyer (Im sure the owner will state it's the wrong business Im reviewing but it's not!!) Beware, total cowboys and selling dangerous cars

4. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Hi Rebecca - frustratingly for us, we have established that this is a fake review. trustpilot won't take it down - even more frustratingly, given the circumstances! We welcome reviews, good or bad, just not fake. We've looked into this and you categorically haven't bought or even tried to buy a car from us. Hopefully you'll buy something from us in the future and edit your review. We look forward to serving you for real in the future. 😉

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. NO PRESSURE , really good part exchange price offered, excellent from start to finish including a test drive -in and out within the hour. Would whole heartedly recommend widowhill and the team to anyone and we all family are over the moon thanks again Dani

28. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Dani, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 5 von 5 Sternen

Widowhill 10stars**********

Thanks for your amazing customer service. Guys know exactly what they are doing, Excellent clean stock…. Prepped to a very high standard. I will definitely be recommending widowhill cars to family and friends! 10 stars**********

27. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Jon, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 5 von 5 Sternen

Excellent Experience

A very impressive selection of very well presented vehicles. Maz was our contact there couldn’t have been more helpful. We bought a car exactly to our requirements at the right price. Happy to recommend these guys to anyone! ask for Maz when you visit! You won’t be disappointed 5 stars…. Will be back in few years thanks guys

12. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Chris, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 5 von 5 Sternen

very easy to deal with delivered car at…

very easy to deal with delivered car at very reasonable rate good car nice condition would reccomend and came with 6 months warranty

28. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review John, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 5 von 5 Sternen

HIGHLY RECOMENDED

Great Service all the way through the transaction, Car delivered as described 10/10 😊

17. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thank you for your kind review Alex, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 1 von 5 Sternen

Avoid the cowboys

If I only me and my husband read the reviews before we bought a car from these cowboys. I haven’t even bothered to complain directly. By the look of there responses and the way they give out cars they do not care to rectify. I have however sent a complaint and evidence into trading standards and now I want to warn others! I bought a 2011 Vauxhall zafira from this company about 5 months ago late dec/early Jan check your records Scott Wilkinson I still have the receipt! I asked if a fresh MOT could be put in place rather than a discount offered on the car. Was told yes no problem collect in 8 or so hours. Collected the car all seemed well. I’ve done about 1200 miles in this car I took it for a full service about a month after I had the car and found that the brakes discs and callipers were completely ERODED. The horn does not work amongst other things. Things that would have made an MOT fail (remember the one that was carried out a matter of weeks before by this company!) and could have killed me and my children. Obviously they pay them to turn a blind eye and have absolutely no conscience. You might be wondering why I’m only just writing this review number one because I’ve only just found a platform to review on and number two the fun doesn’t end here. My car is now in a garage with engine failure. Needs an entire new engine! Sold to me this way and the warranty they sold me ‘that pays out on everything’ not worth the paper it’s written on. Do not bother! I’m now £3400 down and choosing between scrap or a £1200 repair.

2. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Hi Laura- we think you may be reviewing the wrong business as we don't have a record for your enquiry. We'd be very grateful if you could check this or get in touch with our sales team, Many thanks.

Bewertet mit 5 von 5 Sternen

Happy Customer !

I purchased an Insignia Estate from Widowhill Cars in March to bring to Northern Ireland. The service and help I recieved from Maz was brilliant...working with me around ferry times and flights, then delivering the car in late afternoon to Birkenhead.
Really happy with the car, help and aftersales from Widowhill.
I'll have no hesitation looking at Widowhill, next time I'm looking for a car.

15. März 2024
Bewertung ohne vorherige Einladung
HEASANDFORD CAR SALES-Logo

Antwort von HEASANDFORD CAR SALES

Thank you for your kind review, We are glad you enjoyed your experience and thank you again for choosing us.

Bewertet mit 1 von 5 Sternen

This company was called Redrose cars…

This company was called Redrose cars till October last year. They went into administration and reemerged with a new name. They have swindled lot of money in this way. Please check details at company house website.

10. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von HEASANDFORD CAR SALES

Thanks for your review but you are reviewing the wrong business which is why the Trustpilot Integrity Team keep reviewing and deleting your reviews. We'd really appreciate it if you could remove your review.

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