Selvy and Koma were so helpful - I had return items I’d purchased online and pick up replacements. Across multiple orders it wasn’t so straightforward- they were patient and understanding. I’m gratefu... Mehr ansehen
Unternehmen hat geantwortet
The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London London, NW9 7TH, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Selvy and Koma were so helpful - I had return items I’d purchased online and pick up replacements. Across multiple orders it wasn’t so straightforward- they were patient and understanding. I’m gratefu... Mehr ansehen
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Very poor customer service at Wickes West Hendon. We were told by both the delivery driver and Wickes Customer Services that we could return the delivery pallet, but after arranging transport to bring... Mehr ansehen
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Naomi Lovelace at Wickes Hendon was an absolute star throughout! Professional, personable, knowledgable and an intricate eye for detail as to what we wanted in our kitchen. Unfortunately due to lead t... Mehr ansehen
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Went to the store today and a lovely lady was very accommodating think her name is Susan, I was able to find everything i needed with her help. Would definitely visit again.
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London, London, NW9 7TH, Vereinigtes Königreich
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Mo is very helpful always - great job

Antwort von Wickes - Hendon
I'm very happy with your customer mo and deep thank you

Antwort von Wickes - Hendon
I highly recommend Wicks in Hendon.
Deepanshu was extremely helpful . A credit to the company . Lindsay the manager went the extra mile to help me.
Well done.

Antwort von Wickes - Hendon
Linsey and selvi are super helpful!
Great management.
Thanks
Yoni

Antwort von Wickes - Hendon
Tony of Wickes, Hendon is a true consummate service professional. He collected the door from my 2nd floor flat (the building has no lift) with a smile and no quibbles. He was willing to go that extra mile. He is an asset to your company. Tony thank you.

Antwort von Wickes - Hendon
Very helpful polite friendly
Always ready to help
Moh

Antwort von Wickes - Hendon
Here's to thank the amazing, kind, gracious, tolerant, patient & well informed: LINDSAY; who knew where to direct me to, understood my jumbled description & even went to bring me the tap from the locked store, opened the box, patiently explained the intricate details with great clarity & grace.
My gratitude knows no bounds.

Antwort von Wickes - Hendon
It makes me so happy to go into a store, find an assistant easily, who knows the products and helps me get what I came for. Nethan, in Wickes in Hendon was polite, professional and super helpful.

Antwort von Wickes - Hendon
Tianna she’s nice very very helpful anytime I come to this branch I can see she’s helping all customers god bless her I would come to this Wickes branch because every time I got delivery she’s helping me , thanks again to Tianna

Antwort von Wickes - Hendon
Staff is all the time polite and ready to help.

Antwort von Wickes - Hendon
Great service Vee really when the extra mile to help me get what I needed

Antwort von Wickes - Hendon
Sylvie gives great customer service,very helpful!

Antwort von Wickes - Hendon
Professional, helpfull and friendly staff!

Antwort von Wickes - Hendon
There very helpful staff.. much better than other wickes I were visit.
The lady, I think her name selvee.
She was a very friendly.

Antwort von Wickes - Hendon
I usually don’t do reviews but this one is very well deserved and must do it.
My appointment for our kitchen design was with Kieren.
Immediately, we established a very good working relationship. Kieren clearly understood my needs and budget so he worked extremely hard to design the best possible layout, including the cupboard units to refurbish our kitchen. This wasn’t just one visit, there were quite a few, as the requirements changed as we went along. Communication with Kieren was always extremely good. He was accommodating and supportive along the way, I couldn’t fault him in any way. The rest of the staff, including the manager were also helpful and knowledgable to resolve any issues I might have had and made sure everything was sorted out. All in all I have had a very positive experience and happy with the end result. Many thanks to everyone at the branch.

Antwort von Wickes - Hendon
Very friendly and knowledgeable staff. Very clean and organised environment.

Antwort von Wickes - Hendon
Great staff very knowledgeable about their products. Would highly recommend.

Antwort von Wickes - Hendon
The team in Hendon helped me get everything I needed for my painting project. Well presented store with helpful staff, will come again.

Antwort von Wickes - Hendon
I am so pleased with our Wickes Intelligia Kitchen, we went with the chester cloudy blue. The results speak for themselves, its truly stunning!!.
Goli our designer at the Hendon store was so helpful and ran through every detail to ensure it was perfect for us. Thank you so much for all you help and we will be sure to recommend.

Antwort von Wickes - Hendon
I went at the end of last year to help my mother-in-law choose a kitchen at Wickes in Hendon. They were super helpful and happy to run us through all the options and try and give us a good price. The problem started once we needed to contact them after this. We we were told by our builder not to use the square profile worktops as they split very easily and this was also reflected in the reviews. So a couple of weeks before delivery I let them know that we didn’t want the worktops anymore and we would source our own. I was told to still accept delivery of them and that they would then be collected and refunded. Only now two months later after having to harass the store staff have they managed to do so. Trying to get through to their customer services on the phone is absolutely impossible. There is an hour wait at a minimum I have never actually successfully got through. One of the cupboards is the wrong height to give clearance for the gas hob that we decided to get. They now won’t return and refund the doors for this cupboard and want us to purchase a very expensive replacement. I have had to email and call endlessly to get any response from them and even visit the store and now I have to take time off work to go back to the store even just to get a refund for the worktops.
Update: no response from Wickes, I went to the store yesterday and was left waiting an hour to speak to them, they had the cheek to charge me £50 to collect the worktops that I told them I didn’t want and then try to charge me full price for a replacement cupboard

Antwort von Wickes - Hendon
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