WeddingMart Bewertungen 

615
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Customer and pre-sales service non existent. I purchased some items from this place last year. All good. It's cheap and cheerful but works OK for my needs. But now I need to purchase an exten... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered these beautiful beaded curtains, delivery was on time was a little frightened that as I opened the box I might be cutting the beads, perhaps a extra covering inside the box might be helpf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed the balloon arch frames urgently and emailed to ask if my order could be shipped quickly - it was mailed out within the hour, and I received it the very next day! Really impressed with the fa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic and excellent quality flower wall. I was so impressed it looked even better when I received it. I am reluctant to purchase online products as most often I return or sell on as I’m disappoint... Mehr ansehen

Unternehmensdetails

  1. Hochzeitsservice

Informationen, die aus verschiedenen externen Quellen stammen

UK’s leading wholesaler of decorations and supplies to the Wedding, Hospitality and Events industries, WeddingMart provides the style and quality your clients demand, with the low prices and stock availability your business requires.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

615 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(615)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Do not waste you money in this company

Do not waste you money in this company. I ordered a backdrop 2 months ago. It stated on the website that it is a grade B item. In which grade B items are fully functioning products with few chips abs straches. However it arrived to me as a grade D!! Doesnt connect I cut and damaged my hand trying to connect the pieces together didnt work ny husband tried with his full strength and one side did not connect. The product has already arrived to me with faulty boxes as it was left in the rain thrown at my garden by fedex. So I had to boxes left. Once they finally got back to me they wanted me to return the goods in it original condition meaning me buying two big boxes to return the items. I disagreed and didnt wanted to pay any more money which would have costed me £30 or more just to return the items back to them. After telling them to make a collection of the items they did not listen to my problems. I just wasted £107 on the backdrop plus the delivery I payed for it to be shipped to me. So please please be carefull buying backdrops from then. You money will be wasted no dought. My worst ever purchase

25. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The service was great

The service was great , always communicating via email and delivery was very quickly.
Highly recommend weddingMart for your events, prices are reasonable as well which is a plus .

15. November 2021
Bewertet mit 1 von 5 Sternen

Do not order from this company

They sent an email to say my item was on the way. Yet no follow up email to say what date, time my item was being delivered. FedEx calls me to say they attempted delivery but no one was home. And that Wedding Mart asked them to return the item back to them. Once they finally responded to my email, I was told that they can re send my item but for an extra £20 for delivery. I told them I wanted a full refund. Weeks later I received a partial refund, staying they had deducted £25 for delivery and VAT. 8 weeks later I received a full refund after contacting Trading Standards. Absolutely disgusting.

9. Oktober 2021
Bewertung ohne vorherige Einladung
WeddingMart-Logo

Antwort von WeddingMart

Hi, thank you for your review. Your statement is not true. We have dispatched your goods on time which FEDEX has attempted to delivery 3 consecutive days but no one was at your address to receive the goods. You have admitted you received our shipped notification email which contained the tracking details track the packages and advise the delivery statuses. The courier then was holding the order in their local depot for 7 days for you to rearrange the delivery but no one has contacted and then they returned back to us. The charges we have deducted was lawfully applied and in accordance with our T&C to cover the cost of the courier for failed delivery and return to sender cost. However we have removed this and refunded you full as a goodwill gesture which we have explained in our last email to you.

Bewertet mit 3 von 5 Sternen

My experience with wedding mart has…

My experience with wedding mart has been mixed. I was pleased with their prompt response when I accidentally ordered 2 of the same product and they cancelled the second order when I explained straight away.

However the product I did recieve isn't very good quality - I arrived with chipped paint and rusted joints in some areas.

9. September 2021
Bewertet mit 2 von 5 Sternen

Poor quality items, poor customer service

The items I received were very poor quality but, as I the wedding I needed them for was too close, I was unable to return them for a replacement in time and had no choice but to use them. After the wedding I rang customer services on 2 August to ask what to do, as I wanted to return the items for a refund but had used them so wasn't sure what my rights were. I left a voicemail but received no reply. Today, 10 August, I have still received no reply and tried to ring again. Still no reply. Terrible customer service.

11. August 2021
Bewertet mit 1 von 5 Sternen

Horrendous customer service

Horrendous customer service. Ordered and paid for 30 grass panels and only 28 were delivered. Sent them back due to poor quality and informed them I had received 2 less panels. Only refunded for 28 and they deducted £25 delivery costs meaning I have lost £100. They do not answer the phone or return calls when VM left and do not respond to emails! DO NOT ORDER.

6. August 2021
Bewertung ohne vorherige Einladung

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