I cannot get over how quick and simple this process was! I got a quote yesterday posted using the digital QR code at a Royal Mail machine! By 3pm today I had the funds I mean that’s a 24 hours tur... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was offered far more than other companies. The packing arrived quickly with simple instructions. I was paid out within 24hrs of dropping it off at the post office. Really impressed and keep telling... Mehr ansehen
Unternehmen hat geantwortet
An absolute pleasure to deal with, the process was so easy and no trying to haggle down the price on a phone that’s in perfect condition. Makes a change to deal with such an honest company. I won’t be... Mehr ansehen
Unternehmen hat geantwortet
Was slightly wary as despite the reviews being mostly positive there were one or two examples of people getting their valuation knocked down. Not at all the case for me, I have been paid my full valua... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Kontaktinformationen
Future House, Marshfield Bank, CW2 8UY, Crewe, Vereinigtes Königreich
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4,6
Hervorragend
8074 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The process was fast and easy
The process was fast and easy. Much better than some other well known companies. Communication was fantastic and paid what was offered. Will definitely be using again.
15. Mai 2026
Antwort von We Buy Tek ™
Hello Helen,
Thank you for the fantastic review! We’re so pleased to hear that you found the process fast and easy, and that our communication and service stood out compared to other companies. It’s great to know everything went smoothly and that we delivered exactly what was promised. We really appreciate your support and look forward to helping you again in the future!
WeBuyTek Team!
Use alternative trade-in sites instead
I used WeBuyTek to trade in a broken iPhone 11 and initially received a quote of £67 under their faulty category. After sending the phone in, the offer was revised down to £30 due to “Digitizer, Glass Condition, Unable to refurbish LCD”.
What disappointed me was that the original quoted criteria already stated that cracked screens and heavy cosmetic wear were acceptable for faulty devices, so the revaluation felt inconsistent with the original assessment.
I also found the process frustrating because there didn’t appear to be any meaningful way to challenge or discuss the revised valuation. The only alternatives were to accept the reduced offer or pay a £10 fee to have the device returned.
Based on this experience, I would personally use other trade-in services in future, as I have found them to be fairer and more transparent when assessing devices against their quoted grading criteria.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello John,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and understand your frustration regarding the revised valuation.
Our faulty device quotes are based on the information provided during the initial assessment, but occasionally devices may have additional faults identified during testing that can affect the final offer. That said, we always want our customers to feel the process is fair and transparent.
We’d really appreciate the opportunity to look into this further for you. Please contact our support team directly at info@webuytek.co.uk with your order details so we can review the assessment and discuss the outcome with you in more detail.
Thank you again for your feedback — it helps us continue improving our service.
WeBuyTek Team!
Phone sent in
Phone sent in. Testing completed rapidly and payment received instantly. Impressed! What an amazing service!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Nick,
Thank you for your fantastic feedback! We’re delighted to hear your phone was processed quickly and that payment was received instantly. It’s great to know you were impressed with the service — we really appreciate you taking the time to share your experience and hope to help again in the future!
WeBuyTek Team!
Terrible
Terrible - made up numerous reasons why they halved my valuation despite being honest with them at outset. Avoid!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Marisa,
We’re sorry to hear you felt disappointed by your experience. We always aim to provide fair and transparent valuations based on the information available and the inspection process. While we understand your frustration, valuations can sometimes change if additional factors are identified during assessment.
We appreciate all customer feedback and would welcome the opportunity to discuss your concerns further and review what happened in your case. Please feel free to contact us directly so we can look into this for you.
WeBuyTek Team!
Fabulous
Fabulous! Sent my phone at 4pm on Tuesday and just received full quoted payment at 8:50am on Thursday - Skeptical at first with such a good high trade in price but will be recommending to people👍🏻
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Sophie,
Thank you so much for the amazing feedback! 😊 We’re really pleased everything went smoothly and that the payment arrived quickly for you. We know sending your phone off can feel a little daunting at first, so it means a lot to hear we exceeded expectations. Thanks again for your recommendation — we truly appreciate your support 👍🏻
WeBuyTek Team!
Quick payment and delivery of parcel…
Quick payment and delivery of parcel for sending phone off, can't complain.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Ben,
Thanks so much for your feedback! We’re pleased everything went through without any stress and that you felt looked after throughout the process.
Enjoy the rest of your week, and we’d be happy to help again anytime.
WeBuyTek Team!
Brilliant service highly recommend
Brilliant service. Pack for my phone was received within 2 days. Sent back. Notified when they had received and notified about payment. Received the full quoted price and was straight into my bank account. Highly recommend
11. Mai 2026
Antwort von We Buy Tek ™
Hello Laura,
Thanks so much for the amazing review! We love making the whole process smooth and hassle-free, so it’s brilliant to hear everything went exactly as it should. Enjoy your extra cash, and thanks again for taking the time to share your experience — recommendations like yours mean a lot to the team!
WeBuyTek Team!
Antwort von We Buy Tek ™
Hello Ed,
Thanks for the great feedback! We believe selling your phone should be simple, transparent, and stress-free — so it’s fantastic to hear our team delivered on all three. Really appreciate the recommendation and hope to see you again next time you upgrade!
WeBuyTek Team!
Very quick and easy and a decision was…
Very quick and easy and a decision was made fast. Highly recommend.
11. Mai 2026
Antwort von We Buy Tek ™
Hello Tim,
Thank you for your kind words! We’re so pleased to hear the process was quick and easy for you, and that you received a fast decision. We really appreciate your recommendation and look forward to helping you again in the future.
WeBuyTek Team!
Do not use
Do not use, waste of time and money. Not honest and disorganised. Do not recommend
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Mr Border,
We’re sorry to hear you’ve had a disappointing experience. This is certainly not the level of service we aim to provide.
Please contact our support team directly on info@webuytek.co.uk with your Trade ID so we can look into this properly and hopefully find a resolution for you.
WeBuyTek Team!
Fantastic customer service…
Fantastic customer service from Justyna to correct my error.
And they pay the price quoted unlike some other companies.
1. Mai 2026
Antwort von We Buy Tek ™
Thank you for your kind words! We’re so pleased Justyna was able to help ! :) We really appreciate your feedback and your trust in us!
WeBuyTek Team
fast and efficient highly recommend…
fast and efficient highly recommend payment was within seconds
7. Mai 2026
Antwort von We Buy Tek ™
Hello Shan,
Thank you so much for your kind review! We’re really pleased to hear you found the service fast and efficient, and that your payment arrived so quickly.
We truly appreciate the recommendation and hope to help you again in the future!
WeBuyTek Team!
Good customer service
I initially left a bad review due to a confusion over my quote, but I will say the customer service at webuytek is really good and human led. I had quick responses over email and my issue was resolved really quickly and reasonably. Thank you to the team.
I’d recommend the service. Just be aware to read all the guidelines before you assume you’ve picked the right price and your device meets all the criteria. If something seems wrong with your quote check in with customer service directly.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Anna,
Thank you for taking the time to update your review and share your experience. We really appreciate your understanding and are pleased we were able to resolve the issue quickly for you.
Our team always aims to provide clear, fair, and personal support, so it’s great to hear that this came across during your experience with us. We also appreciate your helpful advice to other customers regarding the grading guidelines and checking with our customer service team if anything seems unclear.
Thank you again for your recommendation and for giving us the opportunity to put things right. We hope to assist you again in the future.
WeBuyTek Team!
Antwort von We Buy Tek ™
Really glad you had a great experience, and we’d happily help again anytime!
WeBuyTek Team!
Quick and easy to use
Quick and easy to use. Paid out straight away after device check. Did nt try to pay less than the quote unlike other companies I’ve used. Would recommend
1. Mai 2026
Antwort von We Buy Tek ™
Hello,
Thank you for the great review!
Quick, easy, and no sneaky price changes—that’s exactly how we think it should be. Your device passed its check, and boom… payment sent, no awkward “actually…” conversations 😄
Really glad you had a smooth experience (and noticed the difference!). Thanks for the recommendation—if you’ve got any more devices ready to cash in, we’ve got you covered!
WeBuyTek Team!
Extremely fast payment
Extremely fast payment, and great interaction with custom service. Recommended :)
1. Mai 2026
Antwort von We Buy Tek ™
Hello Andrew,
Thank you for the awesome review!
“Extremely fast payment” is music to our ears—and we’ll pass your kind words on to our customer service team (they’ll be smiling about this one 😄).
Really glad you had a great experience from start to finish. Thanks for the recommendation, and if you’ve got any more devices to send our way, we’ll be ready!
WeBuyTek Team!
Payment the same day that they received…
Payment the same day that they received my device. No haggling either, paid exactly what was agreed
1. Mai 2026
Antwort von We Buy Tek ™
Hello John,
Thank you for the brilliant feedback!
Same-day payment and no haggling? That’s how we like to do things—no drama, no surprises, just exactly what was promised (and paid!).
We’re glad everything went smoothly and your device turned into cash without any fuss. If you’ve got another gadget ready for its next adventure, we’ll be here to roll out the red carpet again 😄
WeBuyTek Team!
They offered me the highest quote out…
They offered me the highest quote out of all companies. I sent the phone off in the prepaid packaging at 5pm on Thursday and had received confirmation by 3pm the next day I would be receiving the full price quoted with money paid before 5pm - amazing service!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von We Buy Tek ™
Hello Tilly,
Thank you for the amazing review—we love this almost as much as we love fast turnarounds 😄
Highest quote *and* speedy payment? That’s the kind of combo we aim for every time. Sounds like your phone barely had time to miss you before the money landed!
Really glad everything went smoothly from start to finish. If you’ve got any more devices looking for a quick and profitable exit, you know where we are!
WeBuyTek Team
I never write reviews but 5*
I never write reviews but honestly, 5* all the way here. Quickest transaction ever (phone sent one day, money in the bank the next), great comms and paid what they said they would. Faultless, highly recommended.
29. April 2026
Antwort von We Buy Tek ™
Hello Alastair,
Careful… writing your first review like this sets a dangerously high standard for all future ones 😄
Seriously though, we’re glad we could make it a 5★ debut! Fast, fair, and no funny business—that’s how we like to do things. Appreciate you taking the time (even if you “never do”).
WeBuyTek Team!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.