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We Are Mortgages Bewertungen 

739
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The whole team at We Are Mortgages have been absolutely fantastic, they got me exactly where I wanted to be at a good price, and most importantly the customer service was absolutely top notch. Having... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As first-time buyers, we were quite hesitant about the process. However, after a couple of calls with Dom, he explained everything in a really simple way, which put our minds at ease. The service cont... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We Are Mortgages were fantastic from start to finish to facility home move! I never thought I would be writing a review for mortgage broker, but everybody at We Are Mortgages were so helpful and c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Company with I lot experience personal and well mature. To make process nice and easy so far, I entirely grateful to We are Mortgages how they take care myself 5 stars…

Unternehmensdetails

  1. Hypothekenmakler

Vom Unternehmen geschrieben

We Are Mortgages are a forward-thinking and innovative Mortgage and Protection Brokerage who focus on giving expert advice and providing an exceptional customer experience for every customer they help. Our aim to make the We Are Mortgages brand the most recognised mortgage brand in the UK and to be the only mortgage brokerage people think of when looking to arrange their mortgage.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

739 Bewertungen

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5,0

Alle Bewertungen

(739)

60 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great company to deal with

Great company to deal with. Kept me updated with progress and replied to all communication quickly. Also gave me option of suitable mortgages and helped find one that suited all my needs.

1. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Thank you so much for your review Karen - we really appreciate it :)

Bewertet mit 5 von 5 Sternen

highly Recommended!

I have a great experience with We Are Mortgages. They are professional and efficient. Special thanks to Zoe and Lauren for their quick response and frequent update.

Wilson

15. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hello Wilson

Thank you very much for your kind words - we have really enjoyed working with you :-).

We would love to work with you again in the future!

Love from
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

WAM bam thank you Ma’am

We’ve gone through three mortgages with WAM and they are always quality. Cannot fault them, they always deliver a great service!

15. Februar 2024
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Antwort von We Are Mortgages

Hello Tom

We are so grateful to you for taking the time to leave us such a great review.

It makes us proud to know how happy you are, and it was our pleasure to work with you.

Love from
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Pure Professionalism!!

On hand professional service with clear and consistent guidance throughout the process. As a first mortgage switch and the option to review, revise and re-apply, I was (and am) extremely grateful for the around the clock guidance and this deal has made a significant difference to my financial situation, my family and my life. I am so grateful to Ian and the team.

15. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi Jo,

Thank you so much for your kind words - we really appreciate it and we are so grateful you took the time to leave us a review! Have a great day.

From all the team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

I am extremely grateful for Ian

I am extremely grateful for Ian, I asked for help from six other mortgage brokers with no good results. I was kept informed throughout the whole process, all my calls and emails were answered promptly and he was able to get me a mortgage offer. I couldn’t have asked for more, mine and my family’s life has changed for the best all thanks to Ian,highly recommended!

14. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hello Gjergj

Thank you very much for taking the time to leave us this truly humbling review - we have passed on your kind words to Ian.

Wishing you and your family every happiness for the future.

With love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

We are mortgages are really well…

We are mortgages are really well organised and they guarantee success.They are very professional as they look after you and keep you well informed. We will definitely use them again and recommend them to others especially the advisor Ian.

22. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi Kofi

It was a pleasure to work with you and we are so happy you chose We Are Mortgages.

With love from the whole team :-)

Bewertet mit 5 von 5 Sternen

Simply the Best…

What can I say apart from it’s all down to Ian. Amazing person, knowledgable, personable and puts his clients at the centre of all he does. He goes over and above to ensure his clients are getting the best value. With Ian it’s not about the ‘quick sale’ but instead making sure everything he is offering is tailored to meet his clients needs. The first I have ever seen from an intermediary.

Couldn’t be happier to finally have him back on board! Thank you for everything.

19. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi CB

We are truly blown away by your kind words which we have passed on to Ian.

We really appreciate you taking the time to leave us this review.

Love from
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

The best mortgage broker

Phenomenal service and extremely friendly people. We have used them multiple times and they are the best out there!

6. Dezember 2023
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Antwort von We Are Mortgages

Hi Tom

Wow what a fantastic review!!

We always love working with you and we look forward to helping you again :-)

Love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Amazing team and service!

This is the 3rd time we have used WAM and as always Jack and his team went above and beyond for us when securing our mortgage, being incredibly knowledgeable and friendly throughout the process.
I will always recommend We Are Mortgages to anyone looking to sort their mortgage out.

5. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hello Emily

What a a fantastic review - thank you so much :-)

We love helping and supporting you and are so glad to hear how happy you are with our service.

We hope to work with you again very soon!

Love from
The team at We Are Mortages

Bewertet mit 5 von 5 Sternen

Zoë has been absolutely amazing…

Zoë has been absolutely amazing throughout our whole process. Without going into to much detail our mortgage wasn’t the easiest to place but Zoë made sure that she did everything in her power to make it move along as smoothly as we could have hoped for. She has kept us updated the whole time and chased the solicitors if there were any delays etc. I would not hesitate in recommending Zoë or anyone at we are mortgages they really do know there stuff and no matter your circumstances they will advise you every step of the way! Thank you so much for everything!

28. November 2023
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Antwort von We Are Mortgages

Hello Dale

We would like to say a massive THANK YOU for your kind words and this fantastic review.

It really was our pleasure to be able to help you and we are delighted that you were happy with our service.

We really hope to work with you again!

Love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Especially helpful were the regular updates and always being able to get hold of them.

2. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi J Ra

We really appreciate you taking the time to leave us such a great review. Thank you for choosing We Are Mortgages :-)

Love from
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Very happy with the experience

Very happy with the experience. Ian and team helped us secure a competitive mortgage rate, assisted us throughout the process and went the extra mile to help us get a positive outcome.

23. Oktober 2023
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Antwort von We Are Mortgages

Hello Dominic

We are thrilled to hear that you are happy with our service. It was a pleasure to help you.

With love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Excellent experience

Excellent experience! Zoe Jervis applied multiple times for the mortgage and got very good rate for me. Highly recommended.

23. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hello Zulfiqar

Thank you so much for your recommendation - it means the world to us all :-)

Love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

Would 100% recommend we are mortgages

Would 100% recommend we are mortgages. Our advisor helped us get a mortgage secured super quickly and easily. They kept us informed and updated throughout the whole process, chasing solicitors and estate agents along the way. Didn’t expect this service, they went above and beyond, always on the end of the phone when you need them.

20. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi Molly and Dean

WOW! Thank you for your amazing review!

We are so happy that you were pleased with our service and we would love to work with you again in the future.

With love
The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

What an amazing experience from start…

What an amazing experience from start to finish. Ian answered all my questions. I would definitely be recommending this company and look forward to using you again in the future.

29. September 2023
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Antwort von We Are Mortgages

Hello Marilyn

We are delighted that you took the time to leave us such a lovely review - it was a pleasure to help you :-)

Love from

The team at We Are Mortgages

Bewertet mit 5 von 5 Sternen

5* Customer Service and Support

Absolutely incredible service from start to finish.
I can now say, that doing the application to buy my first home is a very hard process but it was made so easy with the help of Ian and Sorcha of We Are Mortgages.
Sitting down to do my application with Ian, made me feel at ease and was very quick to help me with any of my concerns.
Sorcha kept in regular contact with me and was more than happy to always answer the phone with any burning questions I had.
I can’t thank these guys enough and hope to continue working with them in the future :)

24. August 2023
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Antwort von We Are Mortgages

Hi Alex,

WOW, thank you very much for taking the time to leave us this great review. We are over the moon to hear you found the process to be easy and helpful.

We wish you all the best in your new home :)

Love We Are Mortgages

Bewertet mit 1 von 5 Sternen

AVOID! Inadequate service, lack of experience and LOTS of hard credit searches

Do you want inadequate service, a lack of experience, unresponsive mortgage brokers, late replies, no action, NO APOLOGY, and LOTS of hard credit searches??? Then We Are Mortgages are GREAT! If not, AVOID We Are Mortgages!

My recent experience with We Are Mortgages has been incredibly disappointing and frustrating, and not only have I been left financially worse off, but my credit file has been negatively impacted with excessive hard searches and my score has now dropped. I now need to re-evaluate the situation.

I feel compelled to share my experience to caution others and AVOID We Are Mortgages as they have been reluctant to offer any further support or remedy to improve my situation since paying the £500 admin fee.

I engaged with We Are Mortgages to apply for a mortgage on my first property, however, my experience has been far from satisfactory. Here are some key issues I have encountered:
* 18 HARD searches in total (15 from ONE lender, an additional 40+ OTHER credit searches
* Submitted a mortgage application with inaccurate information
* Unresponsive to emails and phone calls, repeatedly apologising for “back to back with meetings all day”, only calling after 5pm and no update for days
* No remediation, acknowledgement of issues or apology

Despite raising these concerns with Management (Jack, Founder), I did not receive any immediate remediation or acknowledgement of the issues. Instead, I am currently in an ongoing complaint to resolve these matters months after they have occurred.

And better yet… I am still in a worse position both from a financial and a credit file perspective.

My credit file has received hard credit searches for THREE calendar months, with an additional hard search over a month after an unsuccessful application with inaccurate information.

This service is unacceptable and paying the admin fees is unwarranted. I have received better support and service from other mortgage brokers that do not charge a fee. You simply cannot justify paying the admin fee when your service is substandard. Especially, since the mortgage broker is asking the client what the next steps are and which lender we could use, this is worrying as they they should possess the “experience” to support and find a potential solution.

I urge We Are Mortgages to take a moment to really reflect and review their customer service and processes, you do not possess the experience you claim if a customer is left negatively impacted after using your service months later. It’s also quite surprising that We Are Mortgages are quick to judge other mortgage brokers and solicitors for their customer service, yet their service has been by far the worse I have experienced.

30. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von We Are Mortgages

Hi Callum,

We apologise for the issues you feel you've faced and we hope we came to a conclusion you're now happy with. Rest assured hard searches aren't carried out at AIP stage, they are carried out at application stage would of been discussed with you at the time of submission. It would be worth picking this up with your credit search provider as it will either be an issue with them or it might be an issue with how you're reading the report. Soft searches appear on your credit file but it's only seen by you and the provider who's carried it out and therefore has no impact on your credit score whatsoever :) You can do as many of these as you like and often we will do this multiple times to make sure you go with the best lender, with no detrimental element to your report!

We're sorry you didn't feel you had the service you deserved but we wish you all the best on your home buying journey.

Bewertet mit 5 von 5 Sternen

Wonderful company

Wonderful company. Help me massively with getting a mortgage. Always on hand if I needed help and happy to answer any information I didn't understand. They went above and beyond. I highly recommend this mortgage broker to anyone that is looking in the Colchester area

Alex and Harry

18. August 2023
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Antwort von We Are Mortgages

Hi Alex and Harry,

Thank you very much for taking the time to leave this review, we really do appreciate your kind feedback!

We wish you the best of luck in your new home.

Love We Are Mortgages :)

Bewertet mit 5 von 5 Sternen

Everyone at the company were very…

Everyone at the company were very helpful, and did everything possible to make sure my new mortgage was delivered on time. I would definitely use them again.

18. August 2023
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Antwort von We Are Mortgages

Hi Bob,

Thank you for this kind feedback and for taking the time to leave a review.

Love We Are Mortgages :)

Bewertet mit 5 von 5 Sternen

We Are Mortgages have been absolutely amazing

I don’t normally write reviews but using We Are Mortgages for our purchase process has been the best decision we have made. The care given by Sorcha and Jack has been absolutely outstanding. We are so grateful for all the support, guidance, and resources from Sorcha and Jack. Sorcha has been on the case with our solicitors and sellers' estate agents basically every day and regularly giving us updates about progress! (Thank you so much!). The professionalism and knowledge from We Are Mortgages are fantastic and we will 110% be coming back for our advisor needs in the future.

17. August 2023
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Antwort von We Are Mortgages

Hi Damien,

WOW, thank you so much for this fantastic review, we are so pleased you found everything to be knowledgeable and proactive. Thank you for also taking the time to leave a review.

We wish you the best of luck in your new home.

Love We Are Mortgages :)

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