Vodafone UK - Wrexham Bewertungen 

227
TrustScore 5 von 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 48 Hope Street, LL11 1BB, Wrexham, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(227)

41.878 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Friendly greeting as I entered from…

Friendly greeting as I entered from Jodie and Staff member Chloe who was outstanding in her customer service, she was extremely knowledgeable and helpful in her advice and also finding me a more suitable contract, this was at the Wrexham store .

10. Februar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Wrexham-Logo

Antwort von Vodafone UK - Wrexham

Hi. Thank you for your review for both Jodie and Chloe. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Really happy with the service

Really happy with the service. Very clear and very prompt.

30. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Ceri,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great staff who were very knowledgeable and helpful.

I was given full options of packages available when upgrading my phone.
Jodie and Chloe were so patient and although it wasn’t straightforward as my phone Touch ID wasn’t working they were super at getting it all sorted for me.

24. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Phyllis,

Thanks for sharing your fabulous feedback for Jodie and Chloe. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I had a really positive experience in…

I had a really positive experience in Vodafone Wrexham. I was helped by Vodafone advisor Jody. She went through all the different options and found me a phone deal that I was really happy with. Thank you

7. Januar 2025
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Antwort von Vodafone UK - Wrexham

Hi Susanne,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The service by Jody has been absolutely…

The service by Jody has been absolutely unbelievable patience understanding and very well appreciated.
5 stars to Jody and Vida phone

28. Dezember 2024
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Antwort von Vodafone UK - Wrexham

Hello, Lynn,

It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thanks Jody....

Jody helped to set up my husbands new phone, she was very helpful and patient and got it all set up quickly. Great customer service.

15. Dezember 2024
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Antwort von Vodafone UK - Wrexham

Hello, Vicky,

It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Had to change my phone today at the…

Had to change my phone today at the vodafone store in wrexham. Saw assistant called chris who was extremely helpful and found a very good deal. Would highly recommend dealing with chris who was also very knowledgeable

30. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Sharon. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

The chap was polite

The chap was polite, friendly and very helpful looking through all the different phones and tariffs to work out the best deal

30. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Robert,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Great service! the gentleman that helped me out was really polite and helpful

2. November 2024
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Antwort von Vodafone UK - Wrexham

Hi Rebecca,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service

Was served by Jack today. Spent over an hour trying to sort out my issues after my phone got stolen. Provided me with a new sim and managed to unblock the number after the fraud team blocked it without showing on the system. He then meticulously went through all my options to get a new phone. Priced up all my options and help me get the best deal. Can’t sing his praises enough. A real credit to the company

3. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Juan,

Thanks for your review for Jack. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Patient and clear

My wife and I have been brilliantly helped by Jody in Wrexham patient and clear. We are both in our sixties and not very good with phones but she made it all very easy.

17. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Roel, It's great to hear Jody took the time to explain everything you needed 😊
Thanks, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fantastic customer service as always in…

Fantastic customer service as always in the Wrexham branch of Vodafone. Helpful and patient. Nothing is too much trouble. Recieved Fantastic service from the Assistant Manager Chris and a lady called Jodie imparticular. I would highly recommend this Branch.

15. Oktober 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Wrexham-Logo

Antwort von Vodafone UK - Wrexham

Hi Beth,

Thanks for taking your time to leave this review and your kind words for Chris and Jodie. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

I’m very happy with my experience in…

I’m very happy with my experience in the wrexham store today! Chloe was very helpful

7. Oktober 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Wrexham-Logo

Antwort von Vodafone UK - Wrexham

Hi Bekir,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Everything made easy

26. September 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Wrexham-Logo

Antwort von Vodafone UK - Wrexham

Hi Ken,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jack at the Wrexham branch

Jack at the Wrexham branch was brilliant for helping with getting my upgrade. After 2 hours of complications, system issues he was able to sort out issues within my account (with help from Support) to eventually be able to upgrade my plan and he kept a friendly and calm manner throughout it all. Especially when there was a busy period, he made sure to keep the focus on the task at hand. Thanks Jack for all your help!

19. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hi Mike,

This is lovely feedback for Jack. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Very efficient explained everything…

Very efficient explained everything clearly. Got me good value

31. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Wrexham

Hey Janet, thanks for letting us know how great your experience today was 😊
Thanks again, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Jodie was amazing to deal with from start to finish. She was very helpful and knowledgeable on all the tariffs and phones.
Thank you

3. August 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Wrexham-Logo

Antwort von Vodafone UK - Wrexham

Hi Stuart,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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