Leon was completely amazing as always! Very helpful and knowledgeable I really appreciate having this Vodafone store on the high street I’ve been a Vodafone customer for may years Hele... Mehr ansehen
Unternehmen hat geantwortet
42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Leon was completely amazing as always! Very helpful and knowledgeable I really appreciate having this Vodafone store on the high street I’ve been a Vodafone customer for may years Hele... Mehr ansehen
Unternehmen hat geantwortet
Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... Mehr ansehen
Unternehmen hat geantwortet
Leon was amazing, nothing is ever too much for him or the store to do, have always recommended this store as all the staff in wilmslow are amazing and so patient with everything no matter the query
Unternehmen hat geantwortet
Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Brilliant Wilmslow shop first class service Kevin Vodaphone Wilmslow thank you

Antwort von Vodafone UK - Wilmslow
Jess was unbelievably helpful. Give her a raise!

Antwort von Vodafone UK - Wilmslow
Excellent very professional Kevin was very helpful. Brilliant service .

Antwort von Vodafone UK - Wilmslow
kev was excentent and very helpfull. i was well looked after in vodafone wilmslow.

Antwort von Vodafone UK - Wilmslow
The Store Manager Kevin was brilliant and very helpful in getting me a new phone

Antwort von Vodafone UK - Wilmslow
We have dealt with Jess at your Wilmslow branch today. Jess was so efficient and helpful an absolute pleasure to deal with. I dreaded this day as we’ve 4 contracts so it was confusing and complicated but she’s been brilliant! Thanks so much Jess you’re a credit to the Wilmslow store and VODAPHONE 🙌

Antwort von Vodafone UK - Wilmslow
Jess was super helpful! She’s amazing🤗

Antwort von Vodafone UK - Wilmslow

Antwort von Vodafone UK - Wilmslow
Outstanding service from Kev at the wilmslow branch great product knowledge at super helpful would 100% recommend very efficient

Antwort von Vodafone UK - Wilmslow
Great experience from a very professional salesman Kevin
Couldn’t of helped us more
Many Thanks
Peter & Susan

Antwort von Vodafone UK - Wilmslow
Panic attack inducing customer service.
I went into the wilmslow Vodafone store Saturday morning to upgrade my phone. As a back story I bought my last phone from the same shop. I prefer to buy outright due to previous issues with phone contracts. Ideally I just wanted to replace the phone I have with a newer version. The sales person Jess, advised me that they had no phones to purchase, only phones to take on contract. Not ideal but I was told I could pay 90% of the phone and the rest over two years. I agreed. However I had to go through a credit check which failed. This was very distressing as I just checked my experian which had a score of 999. Vodafone doing a hard check has now reduced this. No explanation as to why there system rejected a 24month plan of just £4 per month. The anxiety of this started a panic attack, which for any one suffering is not only scary but very embarrassing. I asked for some water but was told a flat NO... only after starting to get distressed, did the staff bother to get some water so I could deal with the anxiety.
Vodaphone are a sham with customer service barely registering a pulse.
I think there policy is to use the phone as the carrot and get customers to take out credit. A more profitable option for them as the customer has to pay the interest rate they set.
Easily resolved as I went to another phone shop, bought a phone and swapped the SIM.
Who ever is running vodaphone wilmslow today is considerably less skilled than the excellent staff they had 2 years ago.

Antwort von Vodafone UK - Wilmslow
Brilliant experience. Paddy was so helpful and friendly and very professional. Knew his stuff! Went up and beyond to help me!👍🤩

Antwort von Vodafone UK - Wilmslow
Great experience :-)
Thank you Paddy

Antwort von Vodafone UK - Wilmslow
Kevin was brilliant very helpful and sorted out all my issues and questions quickly and efficiently.

Antwort von Vodafone UK - Wilmslow
Paddy in Wilmslow store is a first class advisor. Extremely helpful and very patient and nothing is too much trouble. Paddy is a credit to Vodafone. I would recommend anytime. I would of given 10 stars if I could.

Antwort von Vodafone UK - Wilmslow
Great service in Wilmslow today sorting out a stolen phone

Antwort von Vodafone UK - Wilmslow
Great experience. Good service from Kevin and Paddy.

Antwort von Vodafone UK - Wilmslow
Great service with Kev at Vodafone Wilmslow.
Thank you

Antwort von Vodafone UK - Wilmslow
Paddy In wilmslow helped me claim my free gift for purchasing a certain device. Great service

Antwort von Vodafone UK - Wilmslow
Paddy was really helpful transferring Mums old phone. She was really happy with how painless it all was.

Antwort von Vodafone UK - Wilmslow
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