Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 33,Grand Arcade, WN1 1UG Wigan, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Mehr ansehen
Unternehmen hat geantwortet
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Mehr ansehen
Unternehmen hat geantwortet
I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite of... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Wigan
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 33,Grand Arcade, WN1 1UG, Wigan, Vereinigtes Königreich
4,8
Hervorragend
233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bad service
The lady who service me was not helpful. Refuse to discuss why identity check was not successful. The shop is empty S no customer there . Would not advice anyone to go there . Very bad experience 😕
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hello Maged,
It's disappointing to hear about your negative experience when visiting the store, and we appreciate you taking the time to provide feedback on your visit.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Great service, very friendly
I came in to the store to change my phone and was served by Tom. He was very helpful in explaining the different phones and plans that were available, as well as setting up my new phone. I have been served by him in the past and on both occasions he has been very helpful and friendly.
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hello Morgan,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Tom.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Whet to renow contract and tom was good
3. August 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Thanks for your review for Tom. I'm glad he was able to find you a good deal to day Robert 😊
Thanks again, The Vodafone Social Media Team
Patient and helpful
We had a few problems on the account, a lovely gentleman named Callum had helped us out with a lot of things. It took overall an hour or two for it to he sorted out, but throughout the whole thing he has been nothing more but helpful and so very patient with us. He had manages to find a lot of discounts and smaller prices for us to work with as well as made us laugh a little while we waited with the system being a little slow that day.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hello,
It's great to hear about your positive experience in store with Callum. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom tech expert at Wigan could not have…
Tom tech expert at Wigan could not have been more helpful today he sorted out all of our problems and got us some fantastic deals
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Laura,
That’s great to hear! Thanks for the lovely review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Comprehensive and friendly service
I needed a new phone. Vodafone Wigan was the nearest store for me and I prefer face to face shopping whenever possible.
From being greeted as soon as I walked in to a great deal being sourced for me, I cannot fault the help I received from Jade, nothing was too much trouble.
I’d previously been told that my ancient email would not transfer to a new phone but she even sorted that for me.
Every question I asked she answered with a full easy to understand explanation.
Plus there was a good atmosphere in store.
I am a long term customer and I’ve never had a bad experience but Jade’s service was the best.
4. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Wendy,
Thanks for taking the time to write such a great review! We're delighted that Jade was able to resolve your query so positively. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Agent (Tom )was very patient…
Vodafone Agent (Tom )was very patient and able to assist in responding to all the questions I had. Thank you.
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Chengetai,
Thank you for your review and feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex was very helpful and sorted out my…
Alex was very helpful and sorted out my issue quickly and professionally. Also enjoyed taking to him about movies.
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi there,
It's great to hear what a great service Alex provided! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service
Went to Wigan store and was helped by Alex, great customer service and went above and beyond to assist me and my daughter. Couldn’t recommend more.
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Cristelle. Thank you for your review for Alex. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been served by Alex and Jostyna…
I have been served by Alex and Jostyna and both was great help they made me feel very welcome and answered all my questions nicely
25. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Mohamed. Thank you for your review for Alex and Jostyna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible customer service from Tom he…
Incredible customer service from Tom he really went above and beyond to help ensure the correct package, he really knew his stuff. What a great representative for Vodafone.
21. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Shay,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing experience, served by Jade
My experience with Vodafone Wigan was amazing! I was served by Jade and she did a FANTASTIC job in getting us the services and deals we wanted in a very short time. She was so amiable and informative. It was a pleasure to choose Vodafone again.
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Liv. Thank you for your review for Jade. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to vodaphone looking to start a…
I went to vodaphone looking to start a contract for a new phone and I couldn’t fault the team. Alex helped me find a contract that was right for me and his level of customer service was outstanding! Would definitely recommended this store
17. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Daisy,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgrade phone.daniel was more than…
Upgrade phone.daniel was more than helpful
Very friendly explaining everything brilliant. Would recommend to my friends and family.
13. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Margaret,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great Customer Servics
Alex and Jade was spot on. We came In to get a upgrade and despite all the problems with the account, they was polite, patient and presented excellent customer service. They are an asset to the team, and could not be more thankful to then.
5. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Dale,
This is great to hear. Thanks for taking the time to share this amazing feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good customer service!
Very good customer service , staff were so friendly and helpful especially Alex who helped me and my dad. Would definitely recommend coming to this store!
16. April 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi ruby mae,
This is a great review for Alex. Thanks for sharing how he helped you and your dad in store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Friendly staff
7. März 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Brian,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience with Tom in Wigan…
Great experience with Tom in a busy Wigan store. Very helpful & got me what I needed.
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hey David,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly and made my options very…
Very friendly and made my options very easy to understand and also very approachable and explanatory of my options
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Sean,
Thank you for taking the time to review, and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just so easy
Just so easy. Daniel had answers for everything I needed to know!
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Wigan
Hi Col,
It's great to hear about your recent experience and feedback for Daniel. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.