Vodafone UK - Telford Bewertungen 

387
TrustScore 5 von 5

5,0

116 The Border, TF3 4AE Telford, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Mehr ansehen

Unternehmen hat geantwortet


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  • 116 The Border, TF3 4AE, Telford, Vereinigtes Königreich

5,0

Hervorragend

TrustScore 5 von 5

387 Bewertungen

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5,0

Alle Bewertungen

(387)

39.970 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Luke and Dan went above and beyond…

Luke and Dan went above and beyond sorting out my brothers phone, daughters dat, new sim for myself and to top it off a new broadband. 10/10 recommend, best provider there is.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Dan & Luke were so understanding with…

Dan & Luke were so understanding with helping my awful experience I had had with onestream, they have now quickly shown me such a good deal to help me get back up on track with broadband within the next 24 hours. Very professional and helpful.

17. Dezember 2025
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Antwort von Vodafone UK - Telford

Hi Lucy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dan & Luke—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Luke did a very good job

Luke did a very good job , he explained everything perfectly

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Telford

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thankyou McKenzie for your outstanding…

Thankyou McKenzie for your outstanding customer service today, going above and beyond with customer service sorting my Grandsons contracts out :)

11. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Telford

Hey Debbie, ​

Thanks for the lovely review and fantastic support for McKenzie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone.

Thanks again, ​
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Collected my order in store

came in to collect my order, Tom served me. greeted me with a friendly face and attitude. very quick and efficient. thankyou tom for lovely service!

28. November 2025
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Antwort von Vodafone UK - Telford

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent customer service from Mac &…

Excellent customer service from Mac & Tom.
The took their time to explain and provide good assistance.

29. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Telford

Hey Martin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

29/11/25 - Luke

29/11/25

Popped into the store today to sort out contract and new sim and phone for family member. Luke was absolutely fantastic and explained everything clearly and even gave us a better deal on broadband. Amazing customer service.

29. November 2025
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Antwort von Vodafone UK - Telford

Hey Jake ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Tom was brilliant.

Tom was a very helpful and pleasant young lad.

27. November 2025
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Antwort von Vodafone UK - Telford

Hey Susan,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 2 von 5 Sternen

I’ve been with vodaphone for over a…

I’ve been with vodaphone for over a year now and I have a little mobile wifi hotspot box and I’ve recently tried to cancel it because I’m paying £20 a month for it !! When half the time it doesn’t even work !! It always switches off on me and everything like it’s awful for the price I get EE broadband super fast for just £7 more and now VODAPHONE they want £170 because the contract ends in 2026? Avoid this place for broadband it’s terrible you would think cause I’ve been there for over a year they would help you out … you can think again all they think about is their own pockets

21. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Hey Kieran,

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

As always a first class service from…

As always a first class service from Luke

20. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Wonderful service from Luke at the…

Wonderful service from Luke at the Telford branch today.... Great customer service as I requested for an upgrade on my device and plan. Very efficient and answered my questions thoroughly... Thank you! 😊

18. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Hi. We're happy to hear that you received great support during your upgrade! We appreciate you taking the time to leave us this lovely review and are glad your questions were answered. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Luke was very helpful

Luke make my experience very good he was very helpful with getting me a new phone and made me feel very comfortable

18. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Hi. We're happy to hear that your experience was very good. We appreciate you mentioning how helpful and comfortable you felt getting your new phone. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Dan was really helpful

13. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

Came to the store to do an upgrade on my aging S21 Ultra. Thanks to Luke who sorted me out with what i wanted quickly and explained everything clearly. Great service as usual

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Telford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent Customer Service from CHRIS - Telford Town Centre

Revisited my Vodafone Telford Town Centre Branch FRI 10 Oct 2025. Haven't been in the shop for 18 months, & I wanted to check my Broadband Package speed was correct.

I was quickly served by CHRIS who speedly went onto their system, and Chris confirmed all was good for my existing contract.

15 Months ago I upgraded online from my Vodafone 400+mb speed to Vodafone's 900+mb speed. Chris told me that if I wanted max fiber speed to my home Computer & Laptop devices, that I should take them both off Wifi & use an ethernet cable to the fiber hub.

Today (Saturday 11 Oct25) now at home, I tested this out with a cable to my Laptop, and WOW got a full 900+mb broadband test speed.

Chris was fantastic in the shop Friday, polite, friendly, quick & very professional. He even restarted my 900+ fiber 24 month contract so I could pay less a month than I was currently paying. Thus Chris saved me £pounds over my remaining contract term. Awesome!
I was going to stay with Vodafone anyway for my fiber broadband from June 2026. Home hub & fiber to the home all working fantastic 24/7 and very reliable.

Chris thank you once again for a brilliant & pleasurable visit to your Vodafone shop.

All the Best, DG

10. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Lukes done an excellent job

Lukes done an excellent job

9. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent

Great. Luke helped us to solve our issues efficiently and friendly

9. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Soughtt advice and well looked after

Sought advice and well looked after. Thanks luke

8. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Telford-Logo

Antwort von Vodafone UK - Telford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Luke did a great job and was very…

Luke did a great job and was very helpful

13. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Telford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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