Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Mehr ansehen
Unternehmen hat geantwortet
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Mehr ansehen
Unternehmen hat geantwortet
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Unternehmen hat geantwortet
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Unternehmen hat geantwortet
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We came in today

Antwort von Vodafone UK - Swindon
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm and pleasant.

Antwort von Vodafone UK - Swindon
Customer service is top notch, I was attended to by Nazmin and she was so helpful. She answered all my questions and gave me all the support I needed to migrate my mobile number from my previous provider to Vodafone.
Thank you Nazmin.

Antwort von Vodafone UK - Swindon

Antwort von Vodafone UK - Swindon

Antwort von Vodafone UK - Swindon
I talked to Benn in store today and he was very respectful and friendly. He helped me get a 5G Router when I couldn't order online because of address issues and within 15 minutes I had my router and a overall great experience in store so lots of thanks!
Joshua N

Antwort von Vodafone UK - Swindon
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store for being so helpful in sorting out my Vodafone mobile number, as well as my son’s number when switching from EE to Vodafone. They made the whole process smooth and stress‑free. They also helped fix the complications caused by an online Vodafone order — exactly the same issue my husband had — and handled everything calmly and professionally.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

Antwort von Vodafone UK - Swindon
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Vodafone order and its complications. They handled everything calmly and smoothly, and I’m genuinely grateful for their support.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

Antwort von Vodafone UK - Swindon
Aswin was really helpful in setting up our new device plan after one of our phones had broke.
A really positive experience!

Antwort von Vodafone UK - Swindon
I’m very happy with service one of your league young man. His name is.Benn

Antwort von Vodafone UK - Swindon
Great customer service today from Nazmin
Very helpful from start to finish
I asked lots of questions nothing was too much
Thank you 😊

Antwort von Vodafone UK - Swindon
Nazmin was extremely helpful today. She renewed my mobile and broadband contracts. She was clear and thorough.

Antwort von Vodafone UK - Swindon
I was very grateful for the help I got from Mac today at the store in Swindon.
I had to transfer data from one fone to another and he was very helpful in giving me a hand to do so.
Very polite and understanding and explained everything perfectly to me.

Antwort von Vodafone UK - Swindon
Aswin has really good customer service experience. My experience with him was really good. He guided me about payment plan. His conversation style and tone was very professional and clear.

Antwort von Vodafone UK - Swindon
Came for an upgrade for my daughter phone Nazmin was very helpful in vodafone swindon 10/10 service

Antwort von Vodafone UK - Swindon

Antwort von Vodafone UK - Swindon
Nazmin was very helpful through our experience in opening a new account. She worked through the issue with us and ultimately we got the deal we wanted. Great service. Thank you

Antwort von Vodafone UK - Swindon
Nazmin was fantastic and worked hard to resolve our issues and get us the deal we wanted

Antwort von Vodafone UK - Swindon
Recently switched over from Virgin Media to Vodafone but regret for doing so. The network is so unreliable, Teams call get disconnected constantly. I was promised 1 TB of speed, but it drops to 40mbps. This has happened multiple times now and have had to raise multiple calls with the support team without any resolution. The router all of sudden goes offline and their WiFi expert recommend a booster and wants me to pay extra bug for the booster. What’s even more frustrating is that they say a 2-3 disconnects is normal and I have to deal with this. This network is totally not ideal for those working from home. On one of occasions the network got disconnected at 15.00 or 16.00 and the support said there is global issue, in fact there wasn’t any global issue. I had to tether the network from my mobile phone and only had 10 GB, the engineer advised he add mobile data so I can continue working. They never added mobile data and they left us without a network for more than 15 hours at least. Just been with them for 2 months and had to call them 5-6 times to report the network issues. Terrible service received so far and I’m just waiting to terminate the contract with them. In my 3.5 contract with virgin media I think I called them only 1-2 times and they resolved the issue on a timely manner, I really regret for switching my network to Vodafone. There were never any network disconnects, Teams call never got disconnected, WiFi speed never dropped. Hence, it’s hard to believe that 2-3 teams call disconnect is normal, this wasn’t told to me when I bought the product. If I knew this I would never purchase the product.

Antwort von Vodafone UK - Swindon
Rubbish Fibre Pro 3
Absolutely useless, patchy, very low download speed, very slow internet on iPhone, broadband app is hopeless. Regret upgrading from pro fibre 2 to 3 as the internet and modem was fine with Pro fibre 2 but pro 3 is terrible. Unreliable. Poor support. Tried changing modem made no difference, 2x boosters no improvement. Not able to go back to fibre 2 as over 2 weeks change your mind period. Wish gone with Virgin or BT

Antwort von Vodafone UK - Swindon
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