Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Mehr ansehen
Unternehmen hat geantwortet
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Mehr ansehen
Unternehmen hat geantwortet
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Mehr ansehen
Unternehmen hat geantwortet
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
Unternehmen hat geantwortet
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a great experience at Vodafone thanks to Zeyneb. She was incredibly helpful and patient while assisting me with getting my SIM card set up. She explained everything clearly, made the whole process quick and stress-free, and ensured I understood all the details before I left.
Her friendly attitude and professionalism really stood out. It’s always refreshing to receive such excellent customer service. Thank you, Zeyneb, for your outstanding help!

Antwort von Vodafone UK - Solihull Crescent Arcade
Really helpful, friendly and positive, despite some complicated requests and issues with changes to the account.

Antwort von Vodafone UK - Solihull Crescent Arcade
Friendly service, everything explained simply and thoroughly.

Antwort von Vodafone UK - Solihull Crescent Arcade
William was superb and help set up my phone

Antwort von Vodafone UK - Solihull Crescent Arcade
Absolutely amazing, William sorted out my home broadband and new Apple Watch ⌚️

Antwort von Vodafone UK - Solihull Crescent Arcade
Zeyneb & Hassan greeted me with exemplary customer service, made me feel welcome & at ease.
Their thorough understanding of technical specifications & contractual options ensured a swift & seamless process - with the competitive packages available I left with more than what I came in for!
Big thank you to them for their time & amazing customer service.

Antwort von Vodafone UK - Solihull Crescent Arcade
Short, sweet and simple. Waasi is a top G! Had everything boxed off for me in a quick and efficient manner. No time wasting or beating around the bush.

Antwort von Vodafone UK - Solihull Crescent Arcade
I had an excellent experience at Vodafone thanks to one of their in-store team members (Hassan) who took the time to walk me through the features and technology of the iPhone 17 and the different versions. From the moment I asked for help, they were patient, knowledgeable, and genuinely enthusiastic about making sure I understood what makes this device stand out.
They explained everything clearly — from the upgraded camera system and performance improvements to the display technology and battery enhancements — breaking down the technical details in a way that was easy to understand without feeling oversimplified. I especially appreciated how they tailored the explanation to how I actually use my phone day-to-day, highlighting features that would matter most to me rather than just listing specifications.
What really stood out was their professionalism and honesty. There was no pressure to rush or upsell — just helpful, informative guidance that made me feel confident in my decision. It’s rare to find someone who combines strong product knowledge with such a friendly and approachable attitude.
Thanks again, great in store staff!

Antwort von Vodafone UK - Solihull Crescent Arcade
Just want to take a moment to appreciate the customer service of Hassan from Vodafone gave me excellent advice and help. I would highly suggest dealing with Hassan when there. He provided me and my wife with great deals putting his full effort into allowing us to leave happy.

Antwort von Vodafone UK - Solihull Crescent Arcade
⭐️⭐️⭐️⭐️⭐️
I want to give a huge shout-out to Hassan Hussain for the incredible support he gave me at Vodafone. Hassan has been absolutely amazing from start to finish—professional, patient, and genuinely committed to helping me with everything I needed.
He explained everything so clearly, made sure I understood all my options, and went the extra mile to make the whole process simple and stress-free. It’s rare to find someone who truly cares about providing great service, but Hassan does exactly that.
Vodafone is lucky to have someone like him. I couldn’t be happier with the help I received—thank you, Hassan!

Antwort von Vodafone UK - Solihull Crescent Arcade
Waasi was very nice and helpful, would definitely got to him everytime

Antwort von Vodafone UK - Solihull Crescent Arcade
Zeyneb provided 5 star service and completely understood my needs as a customer from the outset. Thank you so much!

Antwort von Vodafone UK - Solihull Crescent Arcade
The two in store on 24th february at 5.30 were fantastic. I had a stressful situation regarding payment issues and it stated id missing payments when I hadnt and they were able to advise me quickly, appropriately and efficiently. Wouldn't recommend to go back to them anytime!

Antwort von Vodafone UK - Solihull Crescent Arcade
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull spent more than 2 hours with us to resolve the situation. Would have given them 25 stars. Helpfulness well above and beyond call of duty.

Antwort von Vodafone UK - Solihull Crescent Arcade
William was absolutely amazing!!!! Stayed late to get everything sorted for us with no complaints. Super friendly. Very knowledgeable. Best experience!

Antwort von Vodafone UK - Solihull Crescent Arcade
William was really helpful and efficient

Antwort von Vodafone UK - Solihull Crescent Arcade
Been in today to Vodafone store and the Sales advisor William provide such a great help in advising me on my package and saving me money.

Antwort von Vodafone UK - Solihull Crescent Arcade

Antwort von Vodafone UK - Solihull Crescent Arcade
Waasi was very quick and efficient service. Problem solved, far more helpful than Vodafone customer service online or phone. Thank you!

Antwort von Vodafone UK - Solihull Crescent Arcade
Called into the Solihull shop just to enquire about our plans. William welcomed us in and reviewed all our numbers. And discovered that we qualified for some new line tariffs through our loyalty. Explaining everything to us and saving us some money at te same time Very pleased with the service. Thank you

Antwort von Vodafone UK - Solihull Crescent Arcade
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