Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln13 Westborough, YO11 1UH Scarbrough, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
Unternehmen hat geantwortet
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Mehr ansehen
Unternehmen hat geantwortet
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Scarborough
Vom Unternehmen geschrieben
Kontaktinformationen
13 Westborough, YO11 1UH, Scarbrough, Vereinigtes Königreich
4,9
Hervorragend
211 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Upgrade.
I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Deborah,
Thanks for the lovely review and fantastic support for April.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant TJ was very polite and…
The assistant TJ was very polite and informative. He explained every step along the way and made the visit and sale an enjoyable experience
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star service
Wonderful service from both Emily and April in trying to sort out a sim card for my daughters phone, they both went above and beyond to get this sorted for us.... Left the store with an extremely happy daughter, also both members of staff were so friendly and easy to talk to... Well done Vodafone Scarborough
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Helen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
April was so welcoming from entering…
April was so welcoming from entering the shop to leaving, she went beyond the Call of Duty with the help of Tom thank you
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Clifford. We're happy to hear that you felt so welcomed! We appreciate you mentioning the exceptional service you received, and we thank you for your kind words and recognition.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely experience
Emily has a great personality and is very friendly. She is very helpful and sorted us out in an efficient manner. Very pleased with our experience.
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi David. Thank you for your review for Emily. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very satisfied customer
Just to say a really big thank you to April, who served me in the Scarborough store. She was so patient and friendly, and tried very hard to help me get the best deal possible. She spent lots of time answering my many questions, and made sure I knew what I was doing with the new phone.
14. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Eve. Thank you for your review for April. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband upgrade and 2 phone sym upgrade.
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but now we've upgraded he ensured us it would be a lot better once it's been installed on 2 July.
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Mark. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by Owen and Tom
Fantastic service by Owen and Tom . Very helpful . Very pleased !
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Nicholas,
Thanks for the fantastic feedback and are so glad that you found the service helpful.
Thanks again,
Vodafone Social Media Team
I went into Vodafone after having some…
I went into Vodafone after having some issues with my phone while travelling. I was greeted and served initially by Tony who listened to my issues carefully. After spending his time looking into the problems I was having. He resolved them and managed to help me find an absolutely fantastic new plan that would rectify the problem while also saving me money on my contract. Tom completed the transaction the following day and was very polite and professional. I highly recommend this store and its staff members.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Kathryn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
April at the Scarborough branch was…
April at the Scarborough branch was very helpful and professional. She went above and beyond to help us.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Mikael ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Owen and Tony were amazing!
Owen and Tony were amazing!
I went in to enquire about upgrading my phone and couldn't fault the experience at all. Owen and Tony talked me through everything and found me a truly amazing deal that was cheaper than what I was paying before, and I got a new phone out of it!
They were patient and explained everything in as much ad detail as I needed. As always when upgrading phones and contracts, it can often take a while, but they helped pass the time with friendly conversation.
Thank you so much!
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Clarke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Emily who was very helpful
Spoke to Emily who was very helpful, her information was clear and accurate. Previously we had been let down by Vodafone stuck on their customer help line for more than 1/2 a day! Hopefully Emily has rectified this. A lovely person.
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything thing was explain clearly…
Everything thing was explain clearly and concisely. A good deal was found.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tony was very helpful from the moment I…
Tony was very helpful from the moment I walked into store. He was shown how to find me the best deal for what I needed. He was helpful and friendly the whole time I was in store he explained every to me .
10. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tyler Matthew (Scarborough) was amazing!
We’ve been Vodafone customers for many years and I am very loyal only I’ve been trying to upgrade my Wife’s mobile handset and airtime package but following numerous calls to Vodafone direct I just couldn’t get the right package for my Wife, this left me for the first time thinking do I start looking at other providers, NO! We visited the Vodafone Scarborough store for the second time in this period and waited to speak to Tyler who we had seen previously, Tyler was amazing, he completely understood what we wanted and didn’t try to sell us anything he knew we didn’t want, we have now agreed a new airtime package and order a new handset, many thanks to Tyler as our loyalty to Vodafone could’ve slipped away for the first time in more years than I care to remember, Tyler, Vodafone owe you one!!
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Heeks,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful and genuine support…
Extremely helpful and genuine support from Tom today.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A helpful and patient experience
Tj was extremely helpful in explaining to a novice the intricacies of mobile phones!
He was sensitive to my ignorance and was patient throughout
8. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Alan,
Thanks for the lovely review and fantastic support for Tj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Unexpected new phone day 🙂
I went in for a battery refresh on my old phone, money is tight at the moment so thought this was my best option even if my phone had a few issues aground the battery and charging port. April advised my brilliantly on my options which I wasn’t really sure were available to me and I came out with a new device and better air time plan than I’m currently on. My Experience with April in the Scarborough store today was great and so much better than online!
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hey Dan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Scarborough
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff were fantastic
The staff, Harry has been fantastic and could not fault them.
After poor experience at EE, Vodafone Scarborough have helped change my mind on phone shops
15. März 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Scarborough
Hi Christopher,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.