Vodafone UK - Prestatyn Bewertungen 

309
TrustScore 5 von 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

309 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(309)

42.456 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ryan and Adam were really helpful

Ryan and Adam were really helpful. Fast and super helpful with my broadband.

4. April 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Prestatyn-Logo

Antwort von Vodafone UK - Prestatyn

Hey Lorna,

Thanks for the lovely review and fantastic support for Ryan and Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service

24. März 2025
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Antwort von Vodafone UK - Prestatyn

Hi Ryan,

Thanks for taking your time to share this experience with us. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Aaron Store Manager

Great service here again. Got the Pixel 9 Pro XL and was served by the store manager Aaron. Really friendly lad and went out of his way to help me choose the phone I wanted.

15. März 2025
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Antwort von Vodafone UK - Prestatyn

Hi Adrian,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Upgrade with Tilly!

I came into the store to upgrade my phone. I was served by Tilly and Adam was supporting to gain his training and learning. Tilly did a great job, I’m super happy with the service. Was offered a drink and took out a new phone and sim!
Excellent store, and customer service. Friendly team.

22. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hello Olivia,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Good customer service.

Good customer service.

19. März 2025
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Antwort von Vodafone UK - Prestatyn

Thanks for the great feedback Bethan, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great experience in Prestatyn Vodafone

Great experience
Spoke with Aaron the store manager. Went into store to ask about my contract, due to having a break in the corner.
Aaron was very helpful and explained that my contract had expired and I could upgrade my phone. I went in with an idea of which phone, I would like to get but talking through the specs of others and found a better deal.
Whilst we were talking I was offered refreshments and made to feel at ease.

Vodafone also had an offer on trade in and bonus, making my overall payment a lot cheaper (despite the damage).

The deals are amazing and Aaron spoke through all of them and highlighted different offers such as roaming, unlimited data, entertainment packages (either YouTube premium or Amazon Prime).

I now have a new phone with unlimited data, roaming within Europe and entertainment packages for a very reasonable price.

I was also allowed to take my dog into the store and she was given treats and well looked after.

18. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hi there,

This is lovely feedback for Aaron. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, been before and came back to switch providers, brilliant staff, sorted all problems. Will be back

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Thank you for your kind review Alison! We're glad to hear you had a positive experience in store 😊 All the best, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, very helpful thank you

17. Februar 2025
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Antwort von Vodafone UK - Prestatyn

Thanks for your feedback Ihor 😊 All the best, The Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Tilly was very knowledgeable

Tilly was very knowledgeable, friendly and has offered great advice

7. Februar 2025
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Antwort von Vodafone UK - Prestatyn

Hi Joe,

Thank you for your review for Tilly. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service.

Ryan was able to offer advice and suggest the best plan. Vodafone are consistently the best service providers.

2. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hi Linzie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, really helpful and knowledgeable staff. Millie took the time to explain my plan and helped put the sim in for me. Lovely girl. I'm very impressed with Vodafone Prestatyn and will definitely shop here again amd recommend the store to all my friends.

1. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service in Prestatyn

We visited Prestatyn shop for technical advice. Tilly was so helpful, courteous and patient. The problem was quickly resolved. Thanks Tilly

20. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hello, Philip,

It's great to hear about the positive experience which you received in store from Tilly, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent customer service quick and…

Excellent customer service quick and easy process all explained clearly, macy was really kind and offered me a drink. Will return

13. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hi JJ,

Thanks for your 5-star review for Macy. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Bewertet mit 5 von 5 Sternen

New phone

Great customer experience

10. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Thanks for the five star review, Mathew! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great friendly service from Jade and…

Great friendly service from Jade and the team got everything sorted as fast as possible.

8. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Prestatyn-Logo

Antwort von Vodafone UK - Prestatyn

Hi Leanne,

Thank you for taking the time to review and sharing your great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, very friendly

6. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Prestatyn-Logo

Antwort von Vodafone UK - Prestatyn

Hello, Daniel,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Clear and concise info

Aaron explained everything clearly.

4. Januar 2025
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Antwort von Vodafone UK - Prestatyn

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Customer service was brilliant

Customer service was brilliant. Unfortunately there were many technical difficulties with the Computer system but the staff worked very well and reassured me the problem would be solved

2. Januar 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Prestatyn-Logo

Antwort von Vodafone UK - Prestatyn

Hi Max,

We really appreciate all of your feedback, thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Macy was very helpful

Macy was very helpful, I was offered a drink, staff were very nice.

2. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Prestatyn

Hey Ifor,

Thanks for letting us know what an amazing job Macy and our staff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I spoke to Aaron and Jade and they were…

I spoke to Aaron and Jade and they were so helpful and sorted out my issue so quickly. They explained everything in depth and they were so friendly the whole time! Even offered me a drink! These two helped me so much, would recommend this Vodafone. Full of friendly faces and helpful staff

27. Dezember 2024
Bewertung ohne vorherige Einladung
Vodafone UK - Prestatyn-Logo

Antwort von Vodafone UK - Prestatyn

Hi Sandy,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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