I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Mehr ansehen
Unternehmen hat geantwortet
Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Unternehmen hat geantwortet
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Mehr ansehen
Unternehmen hat geantwortet
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Ryan and Adam were really helpful. Fast and super helpful with my broadband.

Antwort von Vodafone UK - Prestatyn
Great service here again. Got the Pixel 9 Pro XL and was served by the store manager Aaron. Really friendly lad and went out of his way to help me choose the phone I wanted.

Antwort von Vodafone UK - Prestatyn
I came into the store to upgrade my phone. I was served by Tilly and Adam was supporting to gain his training and learning. Tilly did a great job, I’m super happy with the service. Was offered a drink and took out a new phone and sim!
Excellent store, and customer service. Friendly team.

Antwort von Vodafone UK - Prestatyn

Antwort von Vodafone UK - Prestatyn
Great experience
Spoke with Aaron the store manager. Went into store to ask about my contract, due to having a break in the corner.
Aaron was very helpful and explained that my contract had expired and I could upgrade my phone. I went in with an idea of which phone, I would like to get but talking through the specs of others and found a better deal.
Whilst we were talking I was offered refreshments and made to feel at ease.
Vodafone also had an offer on trade in and bonus, making my overall payment a lot cheaper (despite the damage).
The deals are amazing and Aaron spoke through all of them and highlighted different offers such as roaming, unlimited data, entertainment packages (either YouTube premium or Amazon Prime).
I now have a new phone with unlimited data, roaming within Europe and entertainment packages for a very reasonable price.
I was also allowed to take my dog into the store and she was given treats and well looked after.

Antwort von Vodafone UK - Prestatyn
Excellent service, been before and came back to switch providers, brilliant staff, sorted all problems. Will be back

Antwort von Vodafone UK - Prestatyn
Excellent service, very helpful thank you

Antwort von Vodafone UK - Prestatyn
Tilly was very knowledgeable, friendly and has offered great advice

Antwort von Vodafone UK - Prestatyn
Ryan was able to offer advice and suggest the best plan. Vodafone are consistently the best service providers.

Antwort von Vodafone UK - Prestatyn
Great experience, really helpful and knowledgeable staff. Millie took the time to explain my plan and helped put the sim in for me. Lovely girl. I'm very impressed with Vodafone Prestatyn and will definitely shop here again amd recommend the store to all my friends.

Antwort von Vodafone UK - Prestatyn
We visited Prestatyn shop for technical advice. Tilly was so helpful, courteous and patient. The problem was quickly resolved. Thanks Tilly

Antwort von Vodafone UK - Prestatyn
Excellent customer service quick and easy process all explained clearly, macy was really kind and offered me a drink. Will return

Antwort von Vodafone UK - Prestatyn

Antwort von Vodafone UK - Prestatyn
Great friendly service from Jade and the team got everything sorted as fast as possible.

Antwort von Vodafone UK - Prestatyn
Great customer service, very friendly

Antwort von Vodafone UK - Prestatyn
Aaron explained everything clearly.

Antwort von Vodafone UK - Prestatyn
Customer service was brilliant. Unfortunately there were many technical difficulties with the Computer system but the staff worked very well and reassured me the problem would be solved

Antwort von Vodafone UK - Prestatyn
Macy was very helpful, I was offered a drink, staff were very nice.

Antwort von Vodafone UK - Prestatyn
I spoke to Aaron and Jade and they were so helpful and sorted out my issue so quickly. They explained everything in depth and they were so friendly the whole time! Even offered me a drink! These two helped me so much, would recommend this Vodafone. Full of friendly faces and helpful staff

Antwort von Vodafone UK - Prestatyn
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