Vodafone UK - Pontefract Bewertungen 

154
TrustScore 5 von 5

4,9

9 Market Place, WF8 1AG Pontefract, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 9 Market Place, WF8 1AG, Pontefract, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

154 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(154)

42.200 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Darcy is the best

Darcy was very helpful and cheerful, got me sorted on a plan with little fuss. Thanks Darcy!

3. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Phillip,

Thanks for the lovely review and fantastic support for Darcy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Julie was very kind knowledgeble and…

Julie was very kind knowledgeble and helpful. Great asset to your company. Will return next time i need a new phone.

1. Mai 2026
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Antwort von Vodafone UK - Pontefract

Hey Stephen,

Thanks for the lovely review and fantastic support for Julie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Vodafone Pontefract

We went to Pontefract shop today. Jacob was so helpful and sorted everything we asked for. Nothing was too much trouble and we would definitely recommend, thanks so much!

18. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Mrs Joanne,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Darcy was great

Darcy was so patient with me, very helpful and knowledgeable and pleasant, thank you Darcy

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Ann

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service by Jacob fixing a tech…

Great service by Jacob fixing a tech issue we had

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Went to upgrade my phone as contract…

Went to upgrade my phone as contract was running out. Julie was very helpful and friendly and explained things very well.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Dianne,
Thanks for the lovely review and fantastic support for Julie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fabulous experience with Lulia

Fabulous experience with Lulia this morning, very friendly and knowledgable on products / services. Upgraded my phone efficiently

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Stevie,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Liam retail adviser really helpful…

Liam retail adviser really helpful managed to bring down my monthly bill and helped with issue on phone
Excellent service

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Rosie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Another good day at Vodafone…

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who actually know what they are doing. Now fingers crossed that vodaphone customer service delivers at their end. Thank you so much Liam 🙂

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great serviceJust visited the Pontefract store this…

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble for her. Im not very tech savvy but she sorted things out for me in her usual professional and cheerful manner. What more could you ask for.

9. März 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Pontefract-Logo

Antwort von Vodafone UK - Pontefract

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Customer service

Iulia was lovely, friendly cheerful and very helpful. Even helped us link discovery+ to our vodafone bill

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Elaine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Helped with broadband

Came into the Pontefract store and was helped quickly by Jacob who got me sorted with broadband faster than online was suggesting. Pleasant experience all around

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey James,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Supporting elderly parents is tricky

Supporting elderly parents is tricky, Jacob's calm, sensitive and informative manner ensured that our needs were met and expectations surpassed.

The Pontefract branch always makes us welcome and supports our needs

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Frazer,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Jacob sold me a watch

Jacob sold me a watch, was really nice and I knew exactly what was happening

12. Februar 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Pontefract-Logo

Antwort von Vodafone UK - Pontefract

Hey Darcy,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Came in to the pontefract store and…

Came in to the pontefract store and greeted by Iulia
Wanting to change broadband providers
Not only did she assist with this she also managed to have my mobile account reduced
So helpful. Polite. What I thought was going to to be a long drawn out process was over an done in 20mins
Credit to you

11. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iulia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Went to pontefract vodofone and Darcy…

Went to pontefract vodofone and Darcy was an absolute Gem helping me to sort out a cancellstion which i was struggling with. I can't recommend her services highly enough !!!

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service from the team at your

Great service from the team at your
Pontefract store, they could not do enough for us to get our new phones up and running. Frantastic service from great people.

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Annette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent service by darcy and all rhe…

Excellent service by darcy and all rhe staff. Very patient and every thing went smoothly

6. Februar 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Pontefract-Logo

Antwort von Vodafone UK - Pontefract

Hey Christine,

Thanks for the lovely review and fantastic support for Darcy and all rhe staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Customer service is fantastic

Customer service is fantastic i was made very welcome by Jacob who set about trying to solve my digital problems nothing was too much trouble i am elderly and not tec savvy he was so patient the fab manager Julie stepped in when needed she is amazing and doesn't get ruffled about anything I can't recommend the pontefract team highly enough thanks to you all

31. Januar 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Pontefract-Logo

Antwort von Vodafone UK - Pontefract

Hey Hayes,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fantastic customer service from Darcy…

Fantastic customer service from Darcy this morning. We had a bit of a challenge renewing 4 separate phones and a new airtime contract but she was very patient and worked out a great deal for us, she's a credit to Vodafone!

18. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Pontefract

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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